Mental Health Complaints Queensland

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Healthcare complaints Queensland Mental Health Commission

    https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
    Healthcare complaints. Improving the complaint system in Queensland, including how to navigate the healthcare complaint system and make your complaint matter, is important to ensure the services and treatments provided by mental health, alcohol and other drug services are of the highest quality. Services can use feedback to measure their performance and improve.

Complaint agencies Queensland Mental Health Commission

    https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints/complaint-agencies
    The Office of the Health Ombudsman is Queensland’s independent health service complaints agency. They can receive complaints about public, private and community-based health services and health service providers in Queensland. Office of the Public Guardian community visitors. Phone: 1300 653 187 for adults; 1800 661 533 for children and young people

Mental health complaints made simple Queensland Mental ...

    https://www.qmhc.qld.gov.au/media-events/news/mental-health-complaints-made-simple
    A new information package to help people when they have a complaint about Queensland’s mental health, alcohol and other drug system has been released today. The package is designed to make the process of making a complaint in Queensland less confusing and help people find the right agency to hear their complaint.

Complaints and compliments about health services Health ...

    https://www.qld.gov.au/health/contacts/complaints
    Sep 21, 2015 · Complaints about Department of Health staff. If you have a complaint about Department employee (including the Queensland Ambulance Service), contact the department’s Ethical Standards Unit by emailing [email protected]. Private health services. To make a complaint about a private health service you should contact the hospital or health service provider directly. If you have lodged a complaint with the private health …

Contact us Queensland Mental Health Commission

    https://www.qmhc.qld.gov.au/contact-us
    Queensland Mental Health Commission PO Box 13027 George Street Brisbane Queensland 4003 Phone 1300 855 945 Fax 07 3405 9780

Queensland Mental Health Commission Improving the mental ...

    https://www.qmhc.qld.gov.au/
    Improving the mental health and wellbeing of Queenslanders. The Commissioner and staff of the Queensland Mental Health Commission wish you a Happy Christmas and a …

Management of Complaints about Treatment and Care of …

    https://www.health.qld.gov.au/__data/assets/pdf_file/0026/465209/cpp-management-complaints-care.pdf
    Management of Complaints about Treatment and Care of Patients 1. Purpose This Policy outlines how complaints received by an authorised mental health service (AMHS) about the treatment and care of patients are to be managed. Complaints and feedback mechanisms allow AMHSs to identify areas for improvement, which can result in improved

Office of the Health Ombudsman opens Queensland Mental ...

    https://www.qmhc.qld.gov.au/media-events/news/office-of-the-health-ombudsman-opens
    The Office of the Health Ombudsman becomes Queensland’s single point of entry for health service complaints. The Office of the Health Ombudsman is now the single point of entry for health service complaints in Queensland. Healthcare consumers and providers will benefit from a simpler and more transparent, accountable and streamlined health service complaints management system.

Make a complaint - Office of the Health Ombudsman

    https://www.oho.qld.gov.au/make-a-complaint/
    Make a complaint. If you have a complaint about a health service provided to you, a family member, or someone in your care, you can lodge a complaint with us in a number of ways. When making a health service complaint, it’s important you include as much information as you can. If at any stage you’d like to speak to one of our staff about making...

Mental health Queensland Health

    https://www.health.qld.gov.au/public-health/topics/mental-health
    Sep 22, 2016 · Includes information about mental illness and support services for the public, as well as resources for clinicians. Access a wide range of information and resources on mental health in Queensland. Skip links and keyboard navigation

Online health service complaint form - Office of the ...

    https://portal.oho.qld.gov.au/healthcomplaintform/
    Online health service complaint form If you’re not satisfied with a service provided by a health service provider, or you’re concerned with the health, conduct or performance of a registered or unregistered health practitioner, then it is your right to make a complaint.

Complaints and feedback - HCQ

    http://www.hcq.org.au/for-health-consumers-carers/complaints-and-feedback/
    The Office of the Health Ombudsman (OHO) is Queensland’s health service complaints agency. If you have a complaint about a health service provider or a health service provided to you, a family member or someone in your care, you can contact the OHO.

Commissioner Queensland Mental Health Commission

    https://www.qmhc.qld.gov.au/about/management-structure/commissioner
    Ivan has worked extensively within the mental health system in Queensland for some 20 years, holding a number of senior positions across Government. He was also a director within the Mental Health Branch of Queensland Health where he led the Queensland Mental Health Commission Transition Team, which supported the establishment of the Commission.

Office of the Health Ombudsman - Listen. Respond. Resolve.

    http://hqcc.qld.gov.au/
    The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.

Mental health Queensland Health

    https://www.health.qld.gov.au/clinical-practice/guidelines-procedures/clinical-staff/mental-health
    Jul 26, 2019 · How mental health care is provided by public, private, and non-government organisations across Queensland. Clinical documents, frameworks and MoUs Relevant best practice clinical information for health professionals, including agreements, frameworks and other key documents.

Mental health and wellbeing Health and wellbeing ...

    https://www.qld.gov.au/health/mental-health
    Mental Health Act 2016. The Mental Health Act 2016 commenced on 5 March 2017, replacing the Mental Health Act 2000. The Act represents a major step forward in patient rights and will strengthen the role of family and support person. Read more about the Mental Health Act 2016.

Mental Health - Queensland Health

    http://conditions.health.qld.gov.au/HealthCondition/home/category/17/mental-health
    For Queenslanders More Queensland Government pages . Transport and motoring; Employment and jobs; Homes and housing; Education and training; Community support; Health and wellbeing; Emergency services and safety; About Queensland and its government; Parents and families; People with disability; Seniors; Aboriginal and Torres Strait Islander ...

Mental Health Organisations - Mind Australia

    https://www.mindaustralia.org.au/resources/mental-health-sector-organisations
    Queensland Voice for Mental Health Inc is the peak representative body for Consumers and Carers of Mental Health services in Queensland, and were formed through an alliance of people with a lived experience of mental illness. ... Asking a question or making a complaint about a mental health or disability service.

Find a mental health service Health and wellbeing ...

    https://www.qld.gov.au/health/mental-health/help-lines/services
    Oct 31, 2019 · Phone the mental health access line 1300 MH CALL (1300 642255), a confidential mental health telephone triage service for Queenslanders that provides the first point of contact to public mental health services. Phone 13 HEALTH (13 43 25 84) for 24 hour assessment, referral, advice, and hospital and community health centre contact details.



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