Metlink Wellington Complaints

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Customer Services - Metlink

    https://www.metlink.org.nz/customer-services/
    Lost property on the train. Items found anywhere on the Metlink rail network are sent to the Customer Service kiosk at Wellington Station. If you have lost an item, call 04 498 3013 Monday to Thursday between 6.30 am and 7.30 pm, Friday between 6.30 am and 8.30 pm, Saturday and Sunday between 9.30 am and 4.30 pm.

Feedback - Metlink

    https://www.metlink.org.nz/customer-services/feedback/
    Metlink will record any feedback you may wish to make about your public transport journey and follow up with the appropriate person. How to provide your feedback to us complaint compliment mail address post centre center twitter facebook blog online social media

Metlink: On Our Way - Home Facebook

    https://www.facebook.com/MetlinkOnOurWay/
    Metlink’s Wellington network will be under pressure at this time of year, therefore you might not get your first choice of bus during morning peak. Know before you go. Ensure you are prepared with a back-up plan if you need to be somewhere urgently.Followers: 6.7K

Metlink admits several teething problems following rollout ...

    https://www.stuff.co.nz/dominion-post/news/105506002/wellingtons-new-bus-network-hits-road-for-first-weekday
    Jul 17, 2018 · Greater Wellington Regional Council admits things aren't perfect, but it's asking bus commuters to persevere as Metlink irons out problems in its new bus network.

Public transport - Wellington City Council

    https://wellington.govt.nz/about-wellington/public-transport
    Plan your journey. See a journey planner, and check out the timetables, routes and fares for all public transport options in the Wellington region: Plan your journey - Metlink The Metlink public transport network in the Wellington region is managed by Greater Wellington Regional Council.

Blue lights in Wellington's new bus fleet spark complaints ...

    https://www.stuff.co.nz/dominion-post/news/105539193/day-three-of-wellingtons-new-bus-service-an-improvement-but-problems-remain
    Jul 18, 2018 · Blue lights in Wellington's new bus fleet spark complaints on Twitter. Collette Devlin and Katarina Williams 19:29, Jul 17 2018. ... Metlink said the lights were not installed for aesthetics, but ...

NZ Bus - Contact Us

    https://www.nzbus.co.nz/contact-us
    Proudly New Zealand owned and operated, NZ Bus is New Zealand's largest urban bus service operator. Our dedicated and committed team move 50 million customers across Whangarei, Auckland and Wellington, every year.

Information regarding the lack of action on a particular ...

    https://fyi.org.nz/request/9848-information-regarding-the-lack-of-action-on-a-particular-complaint
    Mar 13, 2019 · Will Metlink start actioning all complaints where there is sufficient information, or will they actually request more specific information? Will Metlink start taking cycle safety seriously, like taking part in bus bike workshops, and requiring all new drivers, or all drivers involved in an incident with a cyclist, to attend?

Complaint every 27 minutes and 30 cancelled buses a day ...

    https://www.stuff.co.nz/national/111042287/complaint-every-27-minutes-and-30-cancelled-buses-a-day-during-horror-four-months-for-metlink
    Mar 10, 2019 · Metlink received a complaint about Wellington's public transport system every 24 minutes between November and January. ... While the complaints relate to all of Metlink's public transport services ...

Feedback and complaints - Public Transport Victoria

    https://www.ptv.vic.gov.au/footer/customer-service/feedback-and-complaints/
    Feedback and complaints. You can give us feedback online, by phone, in person or by post. For urgent matters about public transport please call 1800 800 007 as online feedback can take up to 24 hours to reach us. The customer service team is available between 6am …

Wellington bus network changes cause lengthy delays for ...

    https://www.rnz.co.nz/news/national/361929/wellington-bus-network-changes-cause-lengthy-delays-for-some
    Jul 16, 2018 · Metlink's social media feed also showed mixed feedback. Some people posted they were excited to ride the new double deckers, while others vented frustration on Twitter about a number of delays. The Greater Wellington Regional Council said it expected to have up to 60 double decker buses in service this year, including up to 10 electric ones.

Making a complaint » About MetService

    http://about.metservice.com/contact/complaints/
    You can make a complaint to us through any contact point. If you've made a complaint, the person most able to help will get in touch within three working days of the complaint being received. We'll use your feedback in our process improvement programme. ... PO Box 722, Wellington 6140.

Contact Us Transdev Wellington

    http://www.transdevwellington.co.nz/contact-us/
    Please contact Transdev Wellington* on [email protected] or via the feedback form below for: Employment enquiries * Please note that Transdev Wellington has commenced delivery of services from July 2016. Please contact Metlink for any current service information and to provide customer feedback.

Complaint every 27 minutes and 30 cancelled buses a day ...

    https://i.stuff.co.nz/national/111042287/complaint-every-27-minutes-and-30-cancelled-buses-a-day-during-horror-four-months-for-metlink
    Mar 10, 2019 · Wellington's public transport operator has received a complaint every 27 minutes and cancelled more than 30 buses a day over the past four months. Figures released to Stuff show Metlink, which runs the region's public transport network, investigated more than 6200 complaints between November last year and February this year - an average of one ...

Bus Wellington Advocates - Posts Facebook

    https://www.facebook.com/Bus-Wellington-Advocates-553003611803231/posts/
    As you may have seen we have been told by Bus Go Wellington that they are a professional advocacy service, but as of yet we have not seen them tackle any of these issues. The same as the Metlink: Not Coming You Way page. There are plenty of complaints, but no one is …

Metlink/Commute Megathread : Wellington

    https://www.reddit.com/r/Wellington/comments/8zp33m/metlinkcommute_megathread/
    Good morning all. This is a new megathread to post all your wonderful compliments comments about the new bus/train timetables. Because as of right now, there's been 23 different posts about it, and this is now only day 3 of the new timetable.

Wellington.scoop.co.nz » The bus saga: job losses, and ...

    http://wellington.scoop.co.nz/
    May 16, 2018 · by Lindsay Shelton On the same day that Wellington bus drivers are going to Parliament to tell MPs about threats to our public transport system, MetLink sent out an apology for cancelling bus services – but has failed to give an explanation for the cancellations.. Wellington’s new bus contracting system takes over at the end of July.

Metlink Scoop InfoPages

    https://info.scoop.co.nz/Metlink
    Friday, 17 November 2006, 10:01 am Metlink. Public transport users can find out the latest information on improvements to the Metlink public transport network in the first issue of Metlink News, issued to commuters at Wellington Station earlier this week. More >>

Complaints and planned improvements to the "new" bus ...

    https://fyi.org.nz/request/9537-complaints-and-planned-improvements-to-the-new-bus-service-between-mairangi-and-the-cbd
    Dear Wellington Regional Council, I would like information (a reasonable aggregate form is fine, I don't need the specific text of complaints made, for instance) about complaints and feedback received by Metlink and the Reigonal Council regarding changes to access between Mairangi and the Wellington City since the introduction of the "new" bus system in July of 2018.



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