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https://www.nhslanarkshire.scot.nhs.uk/complaints/
NHS Lanarkshire aims to resolve complaints quickly and as close to the point of service as possible. This could mean an on-the-spot apology and an explanation if something has clearly gone wrong, and immediate action to resolve the problem. The NHS has a two-stage complaints procedure.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
NHS hospital complaints. This advice applies to England Print The care you receive in a NHS hospital is usually very good and most people don’t have any problems. ... There is a special appeal procedure for this. But you can still complain about hospital care and treatment even if you're a detained patient. What you might want to complain about.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. ... Complain about a GP, pharmacy, dentist or hospital in Scotland ... For complaints about services in Monklands Hospital. Local ...
https://www.nhslanarkshire.scot.nhs.uk/hospitals/university-hospital-monklands/
University Hospital Monklands is a district general hospital with a 24-hour accident and emergency department. It has 411 inpatient beds. Services include: Lanarkshire’s renal (kidney) unit providing an unprecedented level of care for Lanarkshire’s renal patients
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
the NHS complaints procedure, including how to get independent help if you want to make a complaint ; ... You can also ask your GP surgery, hospital or phone NHS 111 for details of your nearest PALS. Making a complaint. If you're not happy with an NHS service, you can make a complaint. You should complain to the person or organisation providing ...
https://www.hhs.gov/answers/health-care/how-can-i-complain-about-poor-medical-care/index.html
Appeals are free and generally resolved in 2 to 3 days. The hospital cannot discharge you until the appeal is completed. When you get your hospital bill: First, ask your doctor or the hospital's billing department to explain the charges. Find out how the hospital handles complaints about bills, and make your case.
https://www.dailyrecord.co.uk/news/local-news/monklands-hospital-under-fire-msp-2826410
Aug 15, 2012 · MONKLANDS Hospital has come under fire following damning reports of care complaints by patients and their families. Airdrie & Shotts MSP Alex Neil told the Advertiser several constituents had ...
https://www.airdriecab.co.uk/visiting-us
Opening Times. Tuesday - 1pm to 3pm (except 4th Tuesday of the month) If you require any assistance outwith the above day/times, please do not hesitate to contact the bureau on (01236) 754109.
https://www.careopinion.org.uk/33151
Monklands Hospital cancelled a long awaited orthopaedic appointment. The consultant voiced his dismay with witness and patient present regards patients' appointments being rescheduled with delays of four or more months as they were returned to the end of the waiting list as opposed to rescheduling the waiting list/time table. Consideration to the patient would have required clerical effort and ...
https://www.careopinion.org.uk/628032
I attended Monklands Hospital Same Day Admissions today for a small procedure. I was extremely nervous given that this was my first experience in hospital for any kind of surgery. From the minute I walked in I was reassured and kept up to date on what was happening by the two lovely ladies in admissions (I'm horrible with names - sorry!) When I was taken through to wait to go into theater,…
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery. ... They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with ...
https://www.spso.org.uk/investigation-reports/2017/december/lanarkshire-nhs-board
Summary Mr C complained about the care and treatment his late wife (Mrs C) received from the Emergency Department at Monklands Hospital (the hospital) when she attended with abdominal pain. Mr C was concerned that Mrs C had been discharged home during the early hours of the morning without being assessed properly and that she was in pain.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/
NHS complaints - who is your complaint against? ... NHS hospital complaints. Outlines why you might want to complain about the service you have received in an NHS hospital, who is accountable for services and the options available for making a complaint. Complaints about other NHS services.
https://www.sfad.org.uk/service/substance-misuse-liaison-nurse
This service operates within the three hospital sites at Hairmyres, Monklands and Wishaw, from Monday to Friday, 9am to 5pm, to support patients with alcohol or drug problems, their families and also the NHS Lanarkshire staff who are treating them. The Substance Misuse Liaison Nurse …
https://www.dailyrecord.co.uk/news/local-news/brain-bleed-mum-sent-home-1100082
Mar 04, 2009 · Brain bleed mum was sent home from Monklands Hospital. ... and her family that we will conduct a full investigation in accordance with our formal complaints procedure and will respond to them ...Author: Judith Tonner
https://www.nhsaaa.net/contact-Us
Feedback and Complaints. Complaints team: Complaints team PO Box 13, Eglinton House, Ailsa Hospital, Dalmellington Road, Ayr KA6 6AB Telephone 01292 513620 please note: your call may be recorded Fax 01292 513665 Email: [email protected] Freephone number for feedback, comments, concerns and complaints call 0800 169 1441
https://www.spso.org.uk/investigation-reports/2015/october/lanarkshire-nhs-board-and-greater-glasgow-and-clyde-nhs-board
Summary Mrs C had previously suffered from mouth cancer and was treated at Monklands Hospital. After finding an ulcer in her cheek, she contacted the consultant previously in charge of her care, and was seen at Monklands Hospital again, where the ulcer was found to be cancerous. Mrs C's case was discussed at the multi-disciplinary team (MDT) meeting, who decided to refer Mrs C to the Southern ...
https://www.glasgowtimes.co.uk/news/14283199.hospital-rapped-after-surgeons-ignored-a-patients-desperate-cries-of-pain/
An investigation by the Scottish Public Services Ombudsman Jim Martin upheld all her complaints against NHS Lanarkshire. The panel took advice from a colorectal surgeon who said the procedure should have been stopped immediately and rescheduled to be carried out with a general anaesthetic, when the patient complained of pain.
https://www.iwantgreatcare.org/hospitals/monklands-hospital
My son was in day surgery for dental work at Monklands Hospital on Wednesday 11November. He is autistic and all the staff went beyond to make him feel safe and at ease. They developed an action plan of treatment to make the procedure run smoothly and with no anxiety to my son. The whole experience was a joy from start to finish.4.5/5(12)
https://www.nhslothian.scot/GoingToHospital/Locations/StJohnsHospital/Pages/default.aspx
You can travel between St John's Hospital and the Royal Infirmary of Edinburgh on the Horsburgh Travel Service Number: 400/X400. St John’s Hospital is a modern teaching hospital that provides a comprehensive and expanding range of services for the people of Lothian and beyond.
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