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http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
How to Complain Effectively By Eunice Poku, outreach and public information coordinator. Some customers who attend our outreach events tell me about unfortunate incidents involving AAR. To my dismay, many of them have not submitted their complaints to MTA New York City Transit.
https://new.mta.info/accessibility/paratransit/commendations-complaints-or-suggestions
Commendations, Complaints, or Suggestions. ... MTA New York City Transit (“NYC Transit”) and MTA Bus Company are committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of their services on the basis of race, color ...
https://www.nysubway.com/how-to-complain-to-the-mta/
May 03, 2018 · There are over 3 million complaints received by the M.T.A. each year from New York City Subway riders. Everyone knows about 511, the somewhat customer-friendly phone line that handles New York City Subway system complaints large and small, but what if you are not in the area, don’t want to speak, cannot get through on the phone or just have an aversion to the phone, below are other …
https://new.mta.info/customer-feedback
Your feedback will inform the development of this technology but will not be responded to on an individual basis.
https://www.straphangers.org/complaints/
Darryl C. Irick (acting) President, MTA New York City Transit 2 Broadway New York, NY 10004 Phone: (646) 252-5800 Fax: (646) 252-5815 Bus Service and Bus Drivers Please include the number of the bus or the driver's badge number. ... We strongly recommend that you also send complaints to your local state representatives.
Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.
https://www.complaintsboard.com/mta-bus-extremely-rude-bus-driver-c244884
On August 21, 2009 at about 8:40 p.m., on the M31 bus, bus number 8766, going east on 57th Street between 3rd Avenue and 1st Avenue, an MTA bus driver was extremely rude when I asked him to turn down the A/C. First he barked "no" at me, then when I asked why not, since many other bus drivers have tu
https://cityroom.blogs.nytimes.com/2008/09/25/how-to-complain-to-the-mta/
Sep 25, 2008 · I would also cc one’s local NYC Council rep. The MTA may take complaints from their office more seriously than the average person’s. If you’re on a route that continually experience unexplained delays, encourage your fellow commuters to do so too. The more people who complain, the more likely something will get done about it.
https://www.complaintsboard.com/mta-b126198
MTA Complaints & Reviews. Verified Company. MTA Customer Care Service available. MTA — subway. 11:10 pm arriving from amtrak going downtown waiting on express track - dec 25th. Many people waiting for a downtown express - many announcements and even a mta guy downstair...1/5(137)
MTA Seeking Proposals to Purchase Next-Generation Cars . Performance Improves for Subway, LIRR & Metro-North. MTA Unveils 'Hate Has No Place' Campaign. ... New York City Transit’s Commitment to a Cleaner Environment. Sustainability Policy ...Tax ID: 13-1961750
http://web.mta.info/mta/phone.htm
Customer Service Phone Numbers. For all MTA services, dial 511, the New York State transit and traffic line. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels.
http://www.mtaig.state.ny.us/ComplaintForm.aspx
Complaint Form. Report Fraud, Waste or Abuse ... If you have any information or allegation against the MTA, one of its constituent agencies, or against any individual or entity that does or is trying to do business with the MTA, tell us about it. ... receipt of your complaint, as well as to follow-up in the event there are additional questions ...
https://comptroller.nyc.gov/services/for-the-public/claims/file-a-claim/
File a Claim The New York City Comptroller’s Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York. After a claim is received, the Comptroller’s Office will investigate the claim.
https://portal.311.nyc.gov/
To change the text size on NYC.gov you can use your web browser's settings. Most browsers include functionality to let you increase or decrease the text on a web page. For example, to increase text size using: Chrome. In the menu to the right of the address bar, select and set Zoom level. Menu > Zoom > + Firefox. In the View menu, select Zoom.
http://www.nyc.gov/contactdot
Contact DOT. If you have a transportation-related problem or question, contact DOT by phone, postal mail, or by using an online form. Some transportation operations, such as the subways, airports and some bridges, are the responsibility of other agencies.
https://www1.nyc.gov/html/dot/html/contact/contact-form.shtml
Alert: If you are reporting corruption by a NYC DOT employee, please click here to submit your request/concern directly to the Department of Investigation Or call (212) 825-5959 to make your report Or send a mail to: NYC Department of Investigation, 80 Maiden Lane, 17th Floor, New York, NY 10038.
https://www1.nyc.gov/site/dep/environment/noise-code.page
Noise Code. The New York City Noise Code balances the important reputation of New York as a vibrant, world-class city that never sleeps, with the needs of those who live in, work in, and visit the city. The Department of Environmental Protection (DEP) and the Police Department (NYPD) share the duties of enforcing the Noise Code.
https://nypost.com/2018/01/21/the-mta-is-apparently-turning-a-blind-eye-to-access-a-ride-complaints/
Jan 21, 2018 · Nearly half of complaints made by Access-A-Ride users are largely ignored or shoddily probed by the MTA, according to a new audit. The investigation …
https://buskny.com/tag/mta-complaints/
Sep 15, 2013 · Posts about MTA complaints written by Matthew Christian. Summary: Station agents often wrongfully call police on performers. If police tell you they were called by a station agent, or simply that they “got a call,” you can assert your right to perform.But also, you …
https://comptroller.nyc.gov/newsroom/stringer-audit-reveals-serious-gaps-in-mtas-maintenance-and-repair-of-elevators-and-escalators/
New York, NY – New Yorkers frequently see breakdowns of the MTA’s elevators and escalators, and a new audit released today by New York City Comptroller Scott M. Stringer explains why. The audit found the New York Metropolitan Transportation Authority (MTA) did not perform all scheduled preventive maintenance on nearly...
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