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http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
How to Complain Effectively By Eunice Poku, outreach and public information coordinator. Some customers who attend our outreach events tell me about unfortunate incidents involving AAR. To my dismay, many of them have not submitted their complaints to MTA New York City Transit.
https://www.nysubway.com/how-to-complain-to-the-mta/
May 03, 2018 · There are over 3 million complaints received by the M.T.A. each year from New York City Subway riders. Everyone knows about 511, the somewhat customer-friendly phone line that handles New York City Subway system complaints large and small, but what if you are not in the area, don’t want to speak, cannot get through on the phone or just have an aversion to the phone, below are other ways …
https://new.mta.info/customer-feedback
Your feedback will inform the development of this technology but will not be responded to on an individual basis.
https://new.mta.info/accessibility/paratransit/commendations-complaints-or-suggestions
Write to MTA New York City Transit, Paratransit Division, Customer Relations, 130 Livingston Street, Brooklyn, NY 11201. Email us using our online form and select “Paratransit (Access-A-Ride)” in the “MTA service” field. Make your comment or complaint while the details are still fresh in your mind.
Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.
https://www.straphangers.org/complaints/
Darryl C. Irick (acting) President, MTA New York City Transit 2 Broadway New York, NY 10004 Phone: (646) 252-5800 Fax: (646) 252-5815 Bus Service and Bus Drivers Please include the number of the bus or the driver's badge number. ... We strongly recommend that you also send complaints to your local state representatives.
MTA Seeking Proposals to Purchase Next-Generation Cars . Performance Improves for Subway, LIRR & Metro-North. MTA Unveils 'Hate Has No Place' Campaign. ... New York City Transit’s Commitment to a Cleaner Environment. Sustainability Policy ...Tax ID: 13-1961750
http://web.mta.info/metrocard/problems.htm
If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. Within the first year after expiration, bring your expired card to any subway station and ask the agent to make the transfer. After that time, the expired MetroCard must be sent to MetroCard customer claims.
https://cityroom.blogs.nytimes.com/2008/09/25/how-to-complain-to-the-mta/
Sep 25, 2008 · New York Today. New York Today is still going strong! Though no longer on City Room, New York Today continues to appear every weekday morning, offering a roundup of news and events for the city. You can find the latest New York Today at nytoday.com or in the morning, on The New York Times homepage or its New York section.
https://timeline.com/new-york-city-subway-complaints-488e97a1ff30
Jul 28, 2017 · T his is the last thing anyone using public transportation wants to hear, but it’s always been this bad and sometimes worse. In particular, New York City’s subway may as well give up. It’s never been perfect, and it never will be.. Over a century of complaints prove that even when things are operating pretty well, that just means passengers have more room to munch sardines on the A train.
https://comptroller.nyc.gov/services/for-the-public/claims/file-a-claim/
File a Claim The New York City Comptroller’s Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York. After a claim is received, the Comptroller’s Office will investigate the claim.
https://www.bbb.org/local-bbb/bbb-serving-metropolitan-new-york
In 2018, BBB Serving Metropolitan New York received 6.45 million inquiries for information about businesses, handled over 53,600 complaints, and reported over 44,200 complaints from consumers ...
http://www.mtaig.state.ny.us/ComplaintForm.aspx
We also want to know about any violation of law, rule, or regulation affecting the MTA, as well as any MTA systems or processes that are being mismanaged or abused. If you have any information or allegation against the MTA, one of its constituent agencies, or against any individual or entity that does or is trying to do business with the MTA ...
https://www.complaintsboard.com/new-york-city-mta-bus-rude-queens-bus-driver-q37-c301808
Consumer complaints and reviews about New York City MTA Bus Richmond Hill, New York. rude queens bus driver q37. Public Transportation. We use cookies to improve your experience on our site and to show you personalised advertising. ... New York City MTA Bus — rude queens bus driver q37. 1.
https://www.complaintsboard.com/mta-b126198
MTA complaints and reviews. Contact information. Phone number: +1 877 337 2017. Submit your complaint or review on MTA. ... SUBMIT A COMPLAINT. United States. New York . New York . MTA. Submit a Complaint. MTA Customer Service. 137 Reviews. Metropolitan Transportation Authority. 2 Broadway, 4th floor New York New York United States - 10004 ...1/5(137)
https://www.vox.com/policy-and-politics/2017/7/11/15949284/new-york-subway-crisis
Jul 11, 2017 · The real reason New York City can’t make the trains run on time. ... the Metropolitan Transit Authority ... Despite the growing chorus of complaints, in practice the MTA …
https://nypost.com/2019/11/11/mta-asks-city-hall-to-kick-in-another-159m-for-access-a-ride/
MTA asks City Hall to kick in another $159M for Access-A-Ride ... New York City contributed $149 million of the total $536 million tab in 2018. ... Nearly half of complaints made by Access-A-Ride ...
https://www.propublica.org/article/new-york-mta-paratransit-services
Paratransit Services in New York City Are Severely Limited and Unpredictable. They Still Cost $614 Million a Year. Access-A-Ride, the MTA’s system for riders with disabilities, sometimes drops ...
https://en.wikipedia.org/wiki/Technology_of_the_New_York_City_Subway
The New York City Subway began to provide underground cellular phone with voice and data service, and free Wi-Fi to passengers in 2011 at six stations in Chelsea, Manhattan. The new network was installed and owned by Transit Wireless as part of the company's $200 million investment.
https://comptroller.nyc.gov/newsroom/stringer-audit-reveals-serious-gaps-in-mtas-maintenance-and-repair-of-elevators-and-escalators/
New York, NY – New Yorkers frequently see breakdowns of the MTA’s elevators and escalators, and a new audit released today by New York City Comptroller Scott M. Stringer explains why. The audit found the New York Metropolitan Transportation Authority (MTA) did not perform all scheduled preventive maintenance on nearly...
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