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https://www.capterra.com/municipal-software/
MuniLogic is enterprise-wide Municipal Management Software - it is used by every department, every day. It facilitates two primary functions; business processes and asset management. Management modules include; Property Management, Complaints, Requests, Permitting, Licensing, Code Enforcement, Subdivisions, Zoning Appeals, Real Estate Tax, Sanitary/ Water/ Storm/Roadway Assets.
https://www.issuetrak.com/applications/complaint-management-software/
Customer complaint management software made easy with Issuetrak. Manage complaints and stay updated through automated assignment and reporting.
https://www.govpilot.com/code-enforcement-software
Municipal code enforcement software that delivers an end-to-end inspection and violation management solution with cloud-powered mobile capabilities. Municipal Code Enforcement Software GovPilot Solutions
https://softwareconnect.com/erp/incode-invision/
Complaint Tracking/Code Enforcement. Complaint Tracking/Code Enforcement is an exciting new product designed specifically as a citizen complaint tracking system for municipal governments. Complaint Tracking/Code Enforcement tracks incoming calls, actions taken in the process of resolving an incident, and prints letters.
https://municipalinfonet.com/event/municipal/68575/n/citizen-complaints-issues-tracking-a-lean-six-sigma-process-improvement-software-solution.html
Jan 23, 2020 · Description A Lean Six Sigma Software Solution to better manage citizen complaints, track and report on important issues impacting your community. AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues. In this webinar we discuss:
https://www.capterra.com/complaint-management-software/
Zendesk is the leading cloud-based complaint management software built for better customer relationships. Easily solve tickets and track customer complaints on any channel: text SMS, web, mobile app, phone, email, social media.
https://www.happyfox.com/software/customer-complaint-management-software/
Complaint Management Software that lets you handle all customer complaints from one interface Get a Demo Receive complaints, track them, resolve them and also reduce incoming complaint numbers with the help of HappyFox Complaint Management software.
PubWorks products each work independently at the same time connecting to make a comprehensive Public Works Software Solution. If you are looking for an in-depth set of products that are easy to use, look no further than PubWorks.
iWorQ Systems is cloud based software for public works and community development. Manage your assets, facilities, maintenance, permits, licenses, and more!
https://camasoftware.com/quality-management-software/customer-complaint-tracking-software/
Customer Complaint Tracking Software The Customer and Field Complaints module is used to record and track problem reports from the field and from customers. Document complaint descriptions, investigation status, investigation results, follow-up activities and approvals.
https://www.lynksoftware.com/Government.asp
Everest from Lynk Software is a robust, flexible and easy to use customer service and complaint handling system. Municipalities, school districts, and organizations at all levels of federal, state and local governments use Everest to manage requests, complaints and other feedback.
https://www.iworq.com/systems/code-enforcement-software/
Allows citizens to submit complaints to be created into a case iWorQ’s Code Enforcement software application is accurate, simple, and powerful. As violations are established, the process of each case can be tracked and monitored as it is resolved.
http://www.customerexpressions.com/cex/cexweb.nsf/(getpages)/6362fc56f53db37185256fe8004f508b
i-Sight Service and Complaint Management software is a customizable, web-based case management software solution that will enable your team to: Collaborate. Respond quickly and accurately to customer requests. Quickly enter and prioritize complaints. Use workflow to assign cases that need follow-up.
In the case of complaints, the challenge becomes how to get the information into the right hands, share it with key parties and track the progress toward complete resolution. Everest is an intuitive software solution that takes customer feedback directly to the heart of the organization and keeps it in the spotlight until it's resolved.
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government.
https://www.spartasystems.com/solutions/complaint-management
Benefits of Sparta Complaint Handling Software. Streamline complaint management operations and reduce costs by improving response and closure times. Implement a global approach to complaint handling with multi-site usage, multilingual capabilities, regional reporting requirements and …
https://novosolutions.com/
Being able to access it [Novo Software] through a web browser is crucial and makes it easier to look at when our employees are on the road or at a remote location. Jason S. , Plastipak The reporting capabilities of the system provide the information I need as a manager to identify enterprise wide issues, monitor outstanding issues and track the ...
https://bizfluent.com/how-5180781-track-customer-complaints.html
Establish a database to store the complaints in; an Excel spreadsheet is one option. Customer management software, such as "Complaints Software," "Metric Stream" and "Customer Expressions," can be purchased and downloaded to track complaints.
https://www.issuetrak.com/applications/issue-tracking/
Shine a light on your issues–whatever they are– from start to finish with ticket tracking software from Issuetrak. Automate issue assignment and speed up resolution time. Issue tracking from start to finish.
https://www.softwareadvice.com/uk/crm/complaint-management-comparison/
Complaint management software is used to collect and organize reports of issues, complaints and feedback—which can serve many purposes, depending on the context. Here are a few example scenarios that illustrate the benefits of this software for different types of businesses.
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