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https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
What happens when I make a complaint? If you’re not happy with any Telstra service or product, including nbn™, you can lodge a complaint to ensure that your issue gets acknowledged and reviewed.Arabic: Complaints Handling Process in Arabic (PDF)
https://say.telstra.com.au/customer/general/forms/Email-Complaint
Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint. ... Further information on how we handle complaints ...
https://www.my.telstra.com.au/myaccount/home
Telstra My Account may not display correctly and some of the features may be unavailable to you. If you are not using this version, please check that compatibility mode is turned off, otherwise you may need to
https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
If we remain unable to resolve your complaint to your satisfaction you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services. Telstra asks that if you do have a complaint, you give us the chance to resolve it before going to the TIO.
https://forums.whirlpool.net.au/archive/1380958
Apr 10, 2013 · 2/. Bigpond still has very poor service as indicated in my post! (and their share price) 3/. Regarding the bigpond customer service, a supervisor even refused the request made by the CSO to speak to me! Apologize, as you are not interested in my bad experience, likewise, I'm not interested in …
https://crowdsupport.telstra.com.au/t5/Accounts-Plans/Lodging-a-complaint-with-Telstra/ta-p/68188
Accounts & Plans. cancel. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ... Lodging a complaint with Telstra What can I do if I have an unresolved problem with my Telstra account? ... The TIO is an office of last resort for complaints about telecommunications ...
https://forums.whirlpool.net.au/archive/681785
Aug 14, 2011 · If you are speaking with Bigpond tech support CSR and want to make a complaint, you may be speaking with a Teletech contractor who definately can't log formal complaints. Same for almost all areas. Us grunts dont take complaints, our supervisors/managers do. joshske writes...
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Complaints/td-p/732366
I have (again) spent many frustrating hours going through the complaints system. My complaint reference SR1-1513079085143 concerned extremely slow speed or no connection at all to the fixed wireless tower for the internet and voip phone connection at Riana in Tasmania. In 4 days I spent well over 6 hours trying to get the message across.
https://go.bigpond.com/help/contact_us/bigpond_technical_support/
BIGPOND TECHNICAL SUPPORT. help. Premium Support. email settings. Email. Technical Support. Manage your usage. Billing & account management. New to BigPond. Security. Moving Home. Service Status. Keyword search: within. Search tips: Have you tried... Set up your email; Change your password in your ADSL modem ...
https://www.facebook.com/Telstra
Staying in touch during the bushfire crisis is vital. That's why we've made our payphones (and their Telstra Air Wi-Fi hotspots where available) free for all until further notice.Followers: 891K
http://media.telstra.com.au/home.html
Telstra Media, formerly BigPond, has a wide range of media available including Video, Sport - AFL, NRL, SportsFan, Music and Entertainment.
http://www.itnews.com.au/news/telstra-hits-another-nail-in-bigpond-coffin-419710
May 18, 2016 · Several months later, it canned its BigPond broadband service in favour of Telstra-branded offerings, and changed the sign on 'My BigPond' customer …Author: Allie Coyne
https://exchange.telstra.com.au/how-to-get-in-touch-with-telstra/
Apr 20, 2012 · Whether it’s a billing or payment issue, unsatisfactory email reply or Telstra phone problems – we want to know and we’ll take your Telstra complaints seriously. How to contact Telstra with a complaint: Complete our online complaints form or call 13 2200 and say “complaint”. You’ll be transferred to a dedicated complaints handling team.
https://www.productreview.com.au/listings/telstra-bigpond-broadband
The issue only resolved itself once I finally had enough and said I wanted to make a formal complaint. My internet finally works (only took a month and 2 weeks) and this should be where this ends but unfortunately, it’s not. I now receive a phone call from Telstra every second day from their complaints team wanting to resolve the complaint.1.7/5(2.8K)
http://media.telstra.com.au/newtelstramedia.html
NewTelstraMedia. Your Telstra Media homepage has changed! You can now find all the latest TV, film and sport content from Telstra TV, Foxtel from Telstra, BigPond Movies, as well as news from the worlds of AFL, NRL, Netball and more.
https://exchange.telstra.com.au/free-calls/
> Calls to Telstra customer service and complaints lines now free. Telstra News Calls to Telstra customer service and complaints lines now free . By David Thodey July 2, 2010. ... the BigPond helpdesk and our general service number for pre-paid mobile. Calls to activate and recharge pre-paid accounts can already be made without cost to customers.
https://www.facebook.com/Tcomplaints/
See posts, photos and more on Facebook.
https://www.tio.com.au/making-a-complaint
Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...
https://gethuman.com/phone-number/Telstra
The best Telstra phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Telstra rep, reminders when the call center opens, tips and shortcuts from other Telstra customers who called this number.
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