We collected information about Naicom Complaints Bureau for you. There are links where you can find everything you need to know about Naicom Complaints Bureau.
https://www.naicom.gov.ng/index.php/support/complaints
Are you a Policy Holder or a New Customer and you have a complaint regarding your insurance provider. Submit your complaint here and we would process it and get back to you.
https://www.vanguardngr.com/2012/04/naicom-complaints-bureau-settles-n617m-claims-in-q1/
NAICOM complaints bureau settles N617m claims in Q1. ... The Complaints Bureau deals largely with policy holders, beneficiaries of insurance contract, and third parties to an insurance contract ...
https://www.naicom.gov.ng/docs/regulations/Market%20Conduct%20Guidelines.pdf
resolution and or consumer complaints (such as NAICOM's Complaint Bureau, NIA's Bureau and Company's Customer Complaints Department). a) c) b) b) e) d) c) d) e) For proper understanding of contract relationship, insurance intermediaries shall: a) Ensure that the client understands his relationship with the intermediary and
https://www.businessjournalng.com/naicom-regulating-ensuring-healthy-insurance-industry-in-nigeria/
Jun 12, 2012 · Complaints Bureau To underline its commitment to policyholders, NAICOM also established a Complaints Bureau to address and resolves disputes between insurers and the insured. The services are rendered free by the Commission. In 2009, the Bureau settled a total of 106 complaints, involving N822m.
https://www.vanguardngr.com/2017/02/claims-naicom-resolves-218-facilitates-n5-5bn-settlement-insurers-2016/
The complaints were received by NAICOM’s Complaints Bureau, a unit established in accordance with section 8(a) of the NAICOM Act No. 1 of 1997 as an organ to which members of the public submit ...
https://www.independent.ng/unsettled-claim-contact-naicom/
It is imperative to reveal that the number of cases of non-settlement of claims went down significantly in 2014 due to efforts of NAICOM through its dispute resolution unit and the coming on stream of the contact centre where consumers of insurance easily lodged their complaints and got redress.
https://businessday.ng/insurance/article/naicom-insurers-engage-consumers-to-enhance-claims-settlement-process/
Continuing efforts and new reforms are being put in place by NAICOM to ensure prompt payment of genuine claims by insurers, Thomas said. According to him, the Complaints Bureau Unit of the Commission has also been working assiduously to resolve policyholders’ issues relating to non-settlement of claims, contract agreement violation etc.
http://www.thetidenewsonline.com/2017/02/08/naicom-receives-413-complaints-in-2016/
The National Insurance Commission (NAICOM) says it receives 413 complaints in 2016 and has resolved 218 complaints resulting in the settlement of claims worth N5.5 billion. NAICOM’s Head of Corporate Affairs, Mr Rasaaq Salami, said this in a statement in Lagos on Monday. Salami said another 650 cases from 2014 were at different stages of […]Author: The Tide
https://theeagleonline.com.ng/naicom-receives-413-complaints-in-2016-from-aggrieved-insurance-consumers/
NAICOM Head of Corporate Affairs, Rasaaq Salami, said this in a statement in Lagos on Monday. Salami said another 650 cases from 2014 were at different stages of conclusion, while others were still being looked at by the Complaints Bureau Unit of the commission.
https://thenationonlineng.net/unsettled-claims-report-defaulting-firms/
Unsettled claims: ‘Report defaulting firms’ ... fill and submit a complaint form on the Commission’s website, call the Complaints Bureau contact line or call NAICOM’s Call Centre.” ...
https://thenationonlineng.net/naicom-forces-out-n1-22bn-claims-from-insurance-firms-in-six-months/
The National Insur-ance Commission (NAICOM) said its Complaints Bureau facilitated the settlement of N1.2 billion claims by insurance companies in the first half of the year. In a statement in ...
https://inspenonline.blogspot.com/2012/09/press-release-by-naicom.html
The National Insurance Commission (NAICOM), through its Complaints Bureau, facilitated the settlement of claims by Insurance Companies to the tune of N1,220,645,790.09 in the first half of this year. This involved a total number of 52 cases concluded by the Bureau during the period.
https://www.independent.ng/naicom-resolves-16-disputes-facilitates-n220m-claims-payment/
By Sola Alabadan The National Insurance Commission (NAICOM) resolved 16 disputes arising from non-settlement of claims between insurance companies and the policyholders during the first quarter of 2013, the insurance regulatory body has informed. NAICOM disclosed that its Customer Complaints Bureau intervened in the controversial disputes and facilitated the payment of N220, 659,884 claims ...
https://www.proshareng.com/news/Insurance/Insurance-Recapitalization--Four-Reasons-Why-NAICOM-Should-Be-Transparent/48258
Unsettled claims remain the knotty issue and the Complaints Bureau of NAICOM seems overwhelmed thus creating an impression that the regulator is unwilling to penalize erring operators. Like it is often said 'bad news spreads faster', the efforts of the more responsive insurers to claims continue to be eroded by the poor actions of others.
https://martinslibrary.blogspot.com/2016/04/naicom-national-insurance-commission.html
In 1992, the Insurance Special Supervision Fund decree No 62 was enacted, establishing a body known as National Insurance Supervisory Board, bringing out Insurance supervision outside core civil service, changing designation of Chief Executive from Director of Insurance to Commissioner for Insurance and setting up the Board of Directors to oversee the affairs of the established Body.
https://guineainsurance.com/pdf/GUINEA%20INSURANCE%20PLC%20COMPLAINTS%20POLICY%20AND%20PROCEDURE.pdf
The purpose of the Complaints Handling Policy is to: Recognise customers’ rights to complain. Provide an efficient, fair and accessible mechanism for resolving customer's complaints. Provide information to customers on the company’s (Guinea) and the National Insurance Commission’s (NAICOM) complaints handling process.
https://www.businessjournalng.com/naicom-policyholders-remain-key-component-of-insurance-industry/
Nov 06, 2019 · The National Insurance Commission (NAICOM) says that policyholders remains a key component of the insurance industry in Nigeria and therefore must ensure they are treated fairly and protected as enshrined in the relevant laws; while at the same time balancing the supervisory role of ensuring financial soundness and reliability of insurance institutions in the country.
https://www.informationng.com/2017/02/naicom-resolves-218-complaints-worth-n5-5bn.html
The National Insurance Commission (NAICOM) has said that for the year, it resolved a total of 218 complaints resulting in the settlement of claims worth N5.48 billion in 2016. According to Salami R…
https://tribuneonlineng.com/claims-default-naicom-upgrades-complaints-bureau/
Feb 05, 2018 · COMMISSIONER for Insurance, Mohammed Kari, says National Insurance Commission (NAICOM) has upgraded its complaint Bureau Unit (CBU) for more effectiveness in dealing with companies that fail to ...
https://newsinvestigatorsng.com/17269-2/
The National Insurance Commission (NAICOM) on Monday said insurance companies in the country would henceforth be assessed and ranked based on the quality of their service delivery to customers. ... Thomas said that the Complaints Bureau Unit of the commission had also been working assiduously to resolve policyholders’ issues relating to non ...
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