Nhs 111 Complaints

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NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If you wish to give feedback regarding the service you received from NHS 111 or make a complaint, please contact us via email: [email protected] and tell us the location you called from when contacting NHS 111. This will allow us to identify which local service took the …

NHS 111 - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/
    The NHS 111 phone service is locally-commissioned to a national NHS standard. Different providers run the service in each area. NHS England has details on how to give feedback about the phone service in your area. To make a formal complaint about NHS 111, follow the NHS complaints procedure

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS England » NHS 111

    https://www.england.nhs.uk/urgent-emergency-care/nhs-111/
    NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health. 24 hours a day, 7 days a week. To get help from NHS 111, you can: Go online to nhs. uk (for assessment of people aged 5 and over only). Call 111 for ...

NHS 111 online

    https://111.nhs.uk/
    Call NHS 111 if you’ve been in mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand and have a cough, high temperature or shortness of breath within 2 weeks of returning. Or if you have a cough, high temperature or shortness of breath after being in contact with someone with a confirmed case of coronavirus.

The day I worked for the NHS 111 helpline Peter Dawson ...

    https://www.theguardian.com/society/2013/may/14/day-worked-nhs-111-helpline
    May 14, 2013 · The day I worked for the NHS 111 helpline Peter Dawson Despite the compassion of the call handlers, I believe patients seeking medical advice want to speak directly to a doctor they know

Should I Complain? NHS 111 Mumsnet

    https://www.mumsnet.com/Talk/am_i_being_unreasonable/2317977-Should-I-Complain-NHS-111
    Nhs 111 is a cheap as chips service which works on 'algorithms' operated by call centre staff. In effect, that means they're talking you through s flowchart. They have no medical training; unlike NHS Direct which means they have to err on the side of massive caution. So if you present with any symptoms which could be life-threatening, they go ...

NHS to revamp 111 helpline after sustained criticism of ...

    https://www.theguardian.com/society/2017/mar/08/nhs-to-revamp-111-helpline-after-sustained-criticism-of-service
    Mar 08, 2017 · The NHS is to revamp its heavily criticised 111 telephone helpline to ensure that many more people get to discuss their illness with a nurse, doctor or other health professional rather than a …Author: Denis Campbell

index NHS 24

    https://www.nhs24.scot/
    NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.

NHS 111 is blamed for large increase in complaints against ...

    https://www.bmj.com/content/349/bmj.g5393
    Sep 01, 2014 · NHS 111 services contributed to a sharp rise in complaints against NHS ambulance services last year, the Health and Social Care Information Centre (HSCIC) has said. Annual figures published by the centre1 showed that written complaints against ambulance services in 2013-14 increased by 29.8% to 6873, up from 5332 in 2012-13. Over the same period, specific complaints …Author: Gareth Iacobucci

NHS 111: Complaints: 11 Feb 2020: Hansard Written Answers ...

    https://www.theyworkforyou.com/wrans/?id=2020-02-03.11561.h
    To ask the Secretary of State for Health and Social Care, how many complaints he has received on the NHS 111 service in each of the last five years ...

To think NHS 111 is a fucking joke? Mumsnet

    https://www.mumsnet.com/Talk/am_i_being_unreasonable/1720289-To-think-NHS-111-is-a-fucking-joke
    To think NHS 111 is a fucking joke? (139 Posts) Add message Report. NillyNolly Sat 30-Mar-13 07:59:26. I have had the misfortune of experiencing the new NHS 111 service three times in the last week. One of my DC has a compromised immune system so often need out of hours appointments.

NHS 111 Haringey Clinical Commissioning Group

    https://www.haringeyccg.nhs.uk/your-health/nhs-111.htm
    Visit NHS 111 BSL interpreter service for more details, including an online user guide. Patient complaints and feedback about NHS 111. Most of the time, when you contact the 111 service you will be speaking to London Central & West Unscheduled Care Collaborative (LCW - the provider of the 111 service in Haringey). Therefore, if you have a ...

Complaints, Compliments and Comments - North East ...

    https://www.neas.nhs.uk/about-us/patient-feedback/complaints,-compliments-and-comments.aspx
    You may also wish to contact your local Independent Complaints Advocacy Service (ICAS). ICAS supports patients and their carers who wish to pursue a complaint about any NHS treatment or care. Information about how to contact your local ICAS is on the right hand side of this page.

NHS 111 Fylde Coast Clinical Commissioning Groups

    https://www.fyldecoastccgs.nhs.uk/local-services/nhs111/
    NHS 111 is much more than a helpline – if you’re worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. ... Feedback and complaints. Your feedback is vital in helping the NHS 111 service improve – we want to hear your views, good or bad. NHS 111 is commissioned locally by the NHS, and there are ...

Complaints, Feedback and Enquiries • NHS Dorset CCG

    https://www.dorsetccg.nhs.uk/contact/comments/
    Dorset Clinical Commissioning Group (CCG) is committed to providing you with the opportunity to seek advice, raise concerns and make a complaint. We recognise that comments, concerns and complaints are a valuable source of information about the quality of the services we commission. We have systems in place, which include monitoring of complaints, how they

NHS 111 Online - NHS Digital

    https://digital.nhs.uk/services/nhs-111-online
    Jul 08, 2019 · 111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. It is one of several digital NHS services that are empowering people to manage their own health and care.

NHS 111 - North East Ambulance Service - NHS Foundation Trust

    https://www.neas.nhs.uk/our-services/nhs-111.aspx
    The NHS 111 service is available 24 hours a day, 365 days a year . Calls from landlines and mobile phones are free - just like 999. Calls may be recorded for training and monitoring purposes. Contacting 111 if you have a speech or hearing impairment. If you are deaf, hard of hearing or speech-impaired you can contact us using the Relay UK services.

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or …



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