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NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.
https://www.nhs24.scot/data/uploads/PDF/NHS_24_handling_feedback_policy.pdf
NHS 24 complaints procedure NHS 24 is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong. If you are dissatisfied with
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.england.nhs.uk/contact-us/complaint/
This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate? Your local Healthwatch can help you find independent NHS complaints advocacy services in your area. You can also contact social services at your local council and ask about advocacy services. Find your local social services.
https://www.complaintsdepartment.co.uk/nhs-england/
If you are making a complaint via email please state: ‘For the attention of the complaints team’ in the subject line. NHS England complaints contacts. Email Complaints Department on [email protected]. Visit Complaints Procedure. Visit Customer Contact Information. Call Customer Services on 0300 311 22 33. Tweet NHS England. Follow ...Location: NHS England, PO Box 16738, Redditch, B97 9P
https://bcuhb.nhs.wales/contact-us/complaints/
Complaints We aim to provide the very best care and treatment and it is important that we welcome comments and learn from people’s experiences, good or bad. ... A complaint is when you feel unhappy about any service provided by the NHS. By telling us about your complaint, we can apologise to you, investigate and try to put things right. ...
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
National Complaints Administrator Scottish Ambulance Service National Headquarters Gyle Square 1 South Gyle Crescent Edinburgh EH12 9EB Telephone: 0131 314 0000 www.scottishambulance.com. If you want to complain about NHS 24 please contact. Patient Experience Team NHS 24 Caledonia House Fifty Pitches Road Cardonald Park Glasgow G51 4ED
https://www.complaintsdepartment.co.uk/nhs-scotland/
NHS Scotland had an operating budget of £11.4 billion in 2014–15. How to complain about NHS Scotland. If you want to make a complaint about an NHS service, first try contacting the GP, Dentist, Hospital or Optician's where you were treated. NHS Scotland complaints contacts. Tweet NHS Health Scotland Related Healthcare Organisations
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.nhsinform.scot/symptoms-and-self-help
A to Z A to Z of symptoms - including headache, stomach ache and flu Body parts Symptoms and self-help guides by body part Self-help guides
https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/
NHS 111 is available 24 hours a day, 7 days a week. If you have difficulties communicating or hearing, you can: ... Feedback and complaints. Your feedback helps to improve NHS 111. You can leave feedback about using the website on each page, or by filling in a survey at the end.
https://www.nhsdirect.net/nhs-complaints/
NHS Direct – You can make a complaint about any aspect of the NHS using the NHS complaints procedure. To make an NHS complaint, you need to be a patient or a former patient of the medical practitioner. You can also complain on behalf of somebody else, but the practice or hospital must agree that you a suitable representative of that person.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
find details of who to complain to if your complaint is about NHS 24, the Golden Jubilee National Hospital, the Scottish Ambulance Service or the State Hospital in the NHS inform leaflet 'Feedback and complaints’. It is available on the NHS inform website at www.nhsinform.scot .
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.nhstayside.scot.nhs.uk/YourRights/PROD_213142/index.htm
NHS Tayside values your comments, good or bad, to help us improve the service. Please see the link for further information about how to make a suggestion or complaint. Regrettably, sometimes things can go wrong and the NHS Complaints Procedure aims to give you a quick, but thorough, response to your concern about NHS Treatment.
https://nhsnss.org/contact-us/
Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service. We also have some other useful links for patients.
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