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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
you’re an employee of the NHS body and want to complain about an employment issue; your complaint has already been looked at under the NHS complaints procedure; your complaint has been, or is being investigated, by the Parliamentary and Health Service Ombudsman. Time limits. You should make your complaint as soon as possible.
https://www.medeconomics.co.uk/article/1306857/timeframes-responding-patient-complaints-explained
NHS patients have 12 months from the date of an incident, or the date they first became aware of a problem, to make a complaint. When responding, practices do not have the same luxury of time, so it is important to be aware of the limits set out by the NHS complaints procedure for acknowledging, investigating and responding to complaints.
https://www.ombudsman.org.uk/making-complaint/what-we-can-and-cant-help
It also explains what we can and can't do as an independent decision-maker on complaints. It explains our time limits and some of the things you need to know if you are considering legal action. Organisations we can investigate We can investigate complaints about the NHS in England and UK government departments and some other public organisations.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance ... This time limit can sometimes be extended as long as it is still possible to investigate your complaint. ... Contact your local citizens’ advice bureau for support ...Author: Department of Health And Social Care
https://www.nhs.uk/using-the-nhs/nhs-services/hospitals/guide-to-nhs-waiting-times-in-england/
The maximum waiting time for non-urgent, consultant-led treatments is 18 weeks from the day your appointment is booked through the NHS e-Referral Service, or when the hospital or service receives your referral letter. However, your right to an 18-week waiting time does not apply if: you choose to wait longer
https://nhscomplaintsadvocacy.org/raising-concerns/
NHS Complaints Advocacy can only support you if your complaint is about NHS-funded healthcare There are some limits on what can be achieved using the NHS Complaints Procedure. Where the outcome you are looking for would be more likely to be achieved through another route your Advocate can explain this and give you information about who best to ...
https://www.ombudsman.org.uk/making-complaint/information-advocates-and-representatives/helping-people-use-our-service/when-did-problem-happen
There are time limits for making a complaint to us, and these are set in law. Complaining within a year NHS. If the complaint is about the NHS, your client needs to make sure they complain to us within a year of when they became aware of the problem they complain about.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/deciding-whether-you-should-make-a-complaint-about-the-nhs/
The time limits for legal action are different and depend on the sort of legal action you are considering. Check what are the time limits are for each course of action that you’re thinking about. Cost. It doesn’t cost you anything to complain using the NHS complaints procedure.
https://healthwatchtrafford.co.uk/how-to/how-to-complain/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
you’re an employee of the NHS body and want to complain about an employment issue; your complaint has already been looked at under the NHS complaints procedure; your complaint has been, or is being investigated, by the Parliamentary and Health Service Ombudsman. Time limits. You should make your complaint as soon as possible.
https://resolution.nhs.uk/wp-content/uploads/2020/01/CG12-Complaints-Policy.pdf
1.1 NHS Resolution is committed to taking seriously any complaints raised about our service, will seek to ensure their satisfactory resolution and aim to learn from complaints to improve our services. As an NHS organisation, NHS Resolution is subject to the NHS Complaints Regulations1 (Regulations).
http://www.uhbristol.nhs.uk/media/2756192/bristol_and_south_gloucestershire_nhs_complaints_advocacy_service.pdf
NHS Complaints Advocacy Service Supporting you to complain about NHS services Time limits There are time limits for making complaints. Complaints should be initiated within one year of the issue or within a year of you realising you had something to complain about. The Complaints Managers and Ombudsman can use their discretion
http://www.airedale-trust.nhs.uk/contact-us/complaints-and-compliments/complaints/
Complaints and Concerns ... The NHS complaints procedure specifies time limits for making a formal complaint. The complaint should be made: ... to investigate every complaint submitted and will not generally take on a case unless it has been through the full …
https://www.carersfederation.co.uk/wp-content/uploads/2019/07/ICA-Self-Help-Information-Pack1-update-2019.pdf
Time Limits The NHS Complaints Regulations state a complaint must be made within 12 months of the incident happening, or within 12 months of you realising you have something to complain about. A complaint may be accepted outside of this if the body you are complaining to is satisfied that you had good reason for not making the complaint
https://www.clarkewillmott.com/wp-content/uploads/2015/07/NHS-Complaints-fact-sheet.pdf
The NHS Complaints procedure does not provide for compensation to be paid and is not designed for patients seeking financial compensation. When should I complain? As soon as possible following the treatment in question. There is a time limit of 12 months for bringing a complaint, which runs from the date treatment was provided.
https://www.nhs24.scot/data/uploads/PDF/NHS_24_handling_feedback_policy.pdf
the NHS complaints procedure. We also realise that it is not possible to list everything that you cannot complain about. If other procedures can help you resolve your concerns, we will give information and advice ... revised time limits with you and keep you updated on progress.
https://www.elht.nhs.uk/about-us/comments-concerns-and-compliments
The formal NHS complaint guidelines suggest that time limits to make a complaint are no longer than twelve months after an event or twelve months from the date of knowledge of the event, although no longer then two years in total. ... There are some things which East Lancashire Hospitals NHS Trust cannot deal with under the NHS Complaints ...
https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs66_resolving_problems_and_making_a_complaint_about_nhs_care_fcs.pdf
Resolving problems and making a complaint about NHS care Page 2 of 16 Contents 1 Introduction 3 2 Who can raise a concern or make a complaint? 3 3 Are there time limits to making a complaint? 3 4 What services can you complain about? 4 4.1 What might your concerns or complaint involve? 4 5 Steps in the complaints process 4 6 Making a formal ...
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