Nhs Complaints Wales

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Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    The NHS in Wales aims to provide the very best care and treatment. But sometimes things may not go as well as expected. When that happens, you should raise your concerns with the staff involved with your care or treatment, so that they can look at what may have gone wrong and try to make it better.

NHS Complaints – General information - Ombudsman Wales

    https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
    The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.

Complaints - statswales.gov.wales

    https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Complaints
    Complaints Complaints to the NHS about hospital & community health services and family health services. Reports Hospital and Community Health Services complaints by organisation and service area: Hospital and Community Health Services complaints by organisation and profession ...

Complaints - Betsi Cadwaladr University Health Board

    https://bcuhb.nhs.wales/contact-us/complaints/
    Non NHS healthcare treatment (including private dental treatment) A complaint which was made and investigated under the arrangements that were in place before 1 April 2011; To raise a complaint – you can contact the Complaints Team by: Phone: 01248 384194. Fax: 01248 385318. E-mail: [email protected]

Complaints - Swansea Bay University Health Board

    https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
    Complaints by private patients: Private patient complaints can be sent to the SB Complaints inbox alternatively, complainants can be sent direct to the Chief Executive by letter. On receipt the complaint will be reviewed and the appropriate action taken. The complainant will be informed of the action.

Complaints - Public Health Wales

    https://phw.nhs.wales/use-of-site/complaints/
    Complaints relating to compliance with Welsh Language Standards. Public Health Wales is implementing the Welsh Language Standards Regulations (No.7) 2018. If you wish to raise a complaint relating to Public Health Wales’ compliance with the Welsh Language Standards, you can contact us in …

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS Complaints Procedure - Wales

    https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
    The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

Public Services Ombudsman for Wales

    https://www.ombudsman.wales/
    Nick Bennett, Public Services Ombudsman for Wales By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life.

Complaints Dental Wales

    https://www.dental-referrals.nhs.wales/patients/complaints/
    For these complaints please contact the NHS in Wales – via the following link. If you are unsure if we can help – please do get in touch and we can direct you appropriately. Sending us a complaint.

Complaints & Concerns - abuhb.nhs.wales

    https://abuhb.nhs.wales/about-us/complaints-concerns/
    Complaints & Concerns Aneurin Bevan University Health Board aim to provide the very best care and treatment. We welcome all of your views and want to learn from your experiences, good or bad.

Concerns / Complaints - Cardiff & Vale University Health Board

    http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
    Concerns / Complaints. If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible, preferably to senior staff on duty at the time of the incident or the appropriate ward, hospital or community manager. ... You can also email the team at [email protected] or fill in a ...

Law Wales - NHS complaints

    https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
    The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.

NHS Direct Wales - Encyclopaedia : Complaints

    https://www.nhsdirect.wales.nhs.uk/complaints
    From 1st April 2011, the way in which NHS organisations in Wales dealt with complaints, claims and incidents (collectively known as concerns) changed. These new arrangements are now called Putting Things Right and require a different approach to dealing with concerns.

NHS Wales - Wikipedia

    https://en.wikipedia.org/wiki/NHS_in_Wales
    NHS Wales (Welsh: GIG Cymru) is the official corporate name of the Welsh National Health Service (Gwasanaeth Iechyd Gwladol Cymru), a publicly funded healthcare system which is the responsibility of the Welsh Government.. NHS Wales was originally formed as part of the public health system for England and Wales created by the National Health Service Act 1946 with powers over the NHS in Wales ...Headquarters: Cathays Park, Cardiff, Wales

PTHB Complaints/Concerns

    http://www.powysthb.wales.nhs.uk/complaints
    If however you would prefer to speak to someone not in the ward or department you should contact the Patient Experience/Concerns Team on 01874 712697 or email [email protected]; complete our ‘Raising a Concern Form’ or write to:

Complaints in the NHS - wales.nhs.uk

    http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
    All NHS organisations have a complaints procedure. This leaflet tells you what to do if you have a complaint or concern. The NHS complaints procedure does not deal with complaints about private treatment, local authority social services or where you have started legal action.



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