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Complaining about NHS dental treatment. If you wish to make a complaint about a dentist or dental practice, try to resolve it directly with them first. Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone.
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. The commissioner. ... you may wish to go to the next stage of the NHS complaints procedure. ... An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the ...
You can't use the NHS complaints procedure to complain about private treatment carried out by an NHS dentist. You should send these complaints to the Dental Complaints Service run by the General Dental Council -see below. If an NHS dentist is pressing a patient into having private care which is available on the NHS, this could be a breach of ...
NHS dental services in England. If you want to complain about NHS dental treatment, you should make your complaint directly to your dentist. If you are not happy with the result, you can find out how to give more feedback: Feedback and complaints about the NHS in England. More information about primary care services is available at:
NHS complaints guidance Updated 14 October 2015. ... GP surgery or dental surgery; ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or ...Author: Department of Health And Social Care
“I give permission for my complaint to be shared with (insert name of GP / dental surgery etc.) in order for NHS England to carry out an investigation.” Removable Media. Please do not post removable media to NHS England, for example CDs, DVDs, SD cards and memory sticks.
outcome. In the UK, the NHS has created a complaints system (available free of charge) for patients who are dissatisfied with NHS treatment. In addition the Dental Complaints Service can assist private dental patients and dental professionals resolve complaints about private dental services (dentalcomplaints.org.uk).
Oct 18, 2019 · If you’re unhappy with the NHS care or treatment you've received, you have a right to complain using the NHS complaints procedure. To make a complaint, contact the feedback and complaints team at your local NHS health board. GP practices, dental …
If you're receiving dental treatment on the NHS. If an informal approach doesn't work, ask for a copy of the NHS complaints procedure. Every NHS dental practice must have one. You can get help from an NHS Complaints Advocate to support your formal complaint.
At Clyde Munro Dental Group our aim is to give the best possible care and treatment to our patients.We welcome feedback and comments about our services and aim to deal with any concerns or complaints promptly, courteously and efficiently.
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
Complaints procedure. At Portman Dental Care we pride ourselves on the high quality of care we provide our patients. Our aim is to look after you as we wish to be looked after ourselves. However, if you have any concerns or comments regarding your dental care, we will address these as a matter of priority.
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
Complaints policy (NHS) Code of practice for patient complaints. In this practice, we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so …
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
At Lockerbie Dental, we pride ourselves on our excellent patient care. If however, you are not happy with our service, please follow our complaints procedure: Complaining about NHS Dental Treatment If you wish to make a complaint about the NHS care or service provided by any of our dentists, please contact a member of our […]
The responsible person for all complaints is Dr Hameed and he will have overall responsibility for the signing off of all complaints. An NHS patient can complain directly to: NHS England, PO Box 16738, Redditch, B97 9PT 0300 311 2223. [email protected] However, the patient can only complain once, to the Practice or NHS England – not ...
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