Nhs Direct Complaint Procedure

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NHS Complaints and Complaints Department « NHS Direct

    https://www.nhsdirect.net/nhs-complaints/
    NHS Direct – You can make a complaint about any aspect of the NHS using the NHS complaints procedure. To make an NHS complaint, you need to be a patient or a former patient of the medical practitioner. You can also complain on behalf of somebody else, but the practice or hospital must agree that you a suitable representative of that person.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the commissioner of the services, which is the body that pays for the NHS …

Complaints Policy – NHS Direct Claims 33 Legal

    http://www.nhsdirectclaim.co.uk/complaints-policy/
    Our complaints procedure is designed to help you bring your dis-satisfaction to our attention so we can look at what has happened and provide you with an explanation. You will not be charged for the work involved in investigating a complaint made by you.

Complaints procedure - thesurgeryonline.com

    https://www.thesurgeryonline.com/complaints-procedure/
    [email protected] We hope you are completely satisfied with the service we provide, however, if you are unhappy about any aspect of your care please direct your complaint, in writing to: Practice Manager. 75 Bank Street. ... Complaints Procedure.

Complaints – NHS Direct Claims 33 Legal

    http://www.nhsdirectclaim.co.uk/complaints/
    This procedure addresses how 33Legal deals with complaints from clients. Responsibilities; All Employees/Staff are responsible for ensuring any complaints made in relation to the scope of this procedure are reported to the nominated person Andrew Doyle. He is responsible for dealing with all complaints in line with this procedure. Procedure

NHS 111 - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/
    The NHS 111 phone service is locally-commissioned to a national NHS standard. Different providers run the service in each area. NHS England has details on how to give feedback about the phone service in your area. To make a formal complaint about NHS 111, follow the NHS complaints procedure.

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care.

The NHS website - NHS

    https://www.nhs.uk/
    The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services. Download the NHS App. Healthy living. Advice, tips and tools to help you make the best choices about your health and wellbeing. Lose weight. …

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services,...Author: Department of Health And Social Care

Contact the NHS - NHS

    https://www.nhs.uk/contact-us/
    Find the right contact details for the NHS if you need to get medical help, book, cancel or change an appointment, or give feedback.

NHS Direct Wales

    https://www.nhsdirect.wales.nhs.uk/
    NHS Direct Wales is a health advice and information service available 24 hours a day, every day. You can call us on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services.

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    Complaints procedure We take complaints about our work, staff and levels of service very seriously. If you are not satisfied, please follow the process for raising a formal complaint.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    Complaining about NHS dental treatment If you wish to make a complaint about a dentist or dental practice, try to resolve it directly with them first. Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

Raising a concern or making a complaint about health ...

    https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
    Your complaint will be acknowledged within two or three working days of receipt. You should receive a full response within 10 days if your complaint was about a family doctor, dentist, pharmacist...

Health in Wales NHS Complaints

    https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
    When that happens, you should raise your concerns with the staff involved with your care or treatment, so that they can look at what may have gone wrong and try to make it better. In NHS Wales this is done through a process known as ‘Putting Things Right’.



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