Nhs Glasgow Complaints Procedure

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NHSGGC : Complaints - NHS Greater Glasgow and Clyde

    https://www.nhsggc.org.uk/your-health/health-services/westmarc/contact-us-get-involved/complaints/
    WestMARC aims to provide a high standard of service and therefore welcome the opportunity to discuss any areas of shortfall to resolve any issues before unnecessary distress is caused resulting in a formal complaint. For more information about the NHS Greater Glasgow and Clyde complaints procedure, please visit our Complaints page.

Our Complaints Procedure - NHS Greater Glasgow and Clyde

    http://library.nhsggc.org.uk/mediaAssets/Procedures/nhsggc_complaints_leaflet.pdf
    Our Complaints Procedure. NHS Greater Glasgow and Clyde aims to deliver high quality healthcare and to use the views and experiences of those who access our services as part of a process of continuous improvement. This leaflet gives basic information about our complaints procedure.

NHS Complaints Procedure - NHS Greater Glasgow and Clyde

    http://library.nhsggc.org.uk/mediaAssets/Westmarc/complaints_leaflet_summary_nhsggc.pdf
    NHS Complaints Procedure NHS Greater Glasgow and Clyde aims to deliver high quality healthcare and to use the views and experiences of the people who access our services as part of a process of continuous improvement. If you are not happy about anything, please let us know. This leaflet gives basic information about the NHS Complaints procedure.

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · There are different complaints procedures for: NHS 24. the Golden Jubilee National Hospital. the Scottish Ambulance Service. The State Hospital.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services,...Author: Department of Health And Social Care

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the commissioner of the services, which is the body that pays for the NHS …

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where possible.

Complaints Policy and Procedure - Partnership

    https://www.glasgowcity.hscp.scot/sites/default/files/publications/NHSGGC_Complaints_Policy.pdf
    Our complaints policy and procedure reflects NHS Greater Glasgow and Clyde ’s commitment to welcoming all forms of feedback, including complaints, and using them to improve services, to address complaints in a person-centred way and to respect the rights of patients, families and staff involved.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone. Your complaint must be made within 12 months of receiving treatment. If you would rather not go directly to the practice, you can contact NHS England, which is responsible for NHS dental services.

Complaints Procedure Glasgow Cosmetic Dentist NHS ...

    https://www.glasgowdentalcare.co.uk/complaints-procedure/
    Complaints Procedure at Complete Dental Care, Glasgow. High quality dental care in 2 locations, Glasgow and Cambuslang. Accepting new Private and NHS patients.

The NHS 24 Public Facing Complaints Handling Procedure

    https://www.nhs24.scot/data/uploads/PDF/NHS_24_handling_feedback_policy.pdf
    a complaint arising from a suggested failure to comply with a request for information under the Freedom of Information Act; and a complaint about which you have commenced legal proceedings, or have clearly stated that you intend to do so, rather than pursue the matter using the NHS complaints procedure.

Complaints NHS Lanarkshire

    https://www.nhslanarkshire.scot.nhs.uk/complaints/
    Things you can complain about using the NHS Lanarkshire procedure include: care or treatment you have had or are having in NHS Lanarkshire anything to do with the place where you are seen, for example a GP practice, a hospital, a dental practice, an optician, a pharmacy, or a prison health centre any NHS staff member involved in your care

Complaints Procedure Lansdowne Dental

    https://lansdownedental.co.uk/complaints-procedure
    If you have a complaint involving any aspect of your NHS treatment you should follow these steps: You must first try to resolve the issue within the practice. The practice must take action on any complaint quickly. The patient should be invited to discuss and settle the matter.

Complaints Policy and Procedure - West Dunbartonshire

    http://www.wdhscp.org.uk/media/1759/nhsggc-complaints-policy-and-procedure.pdf
    NHS Greater Glasgow and Clyde Complaints Policy and Procedure . Foreword . Our complaints policy and procedurereflects NHS Greater Glasgow and Clyde ’s commitment to welcoming all forms of feedback, including complaints, and using them to improve services, to address complaints in a personcentred way and to respect the rights -

Complaints Procedure Clyde Munro Dental Group Keeping ...

    https://clydemunrodental.com/complaints-procedure/
    All views, even those that are anonymous, will be taken seriously and our procedures are in line with the NHS Scotland Complaints Procedure. Responsibilities The practice Feedback and Complaints Officer is Cheryl Reynolds/Selina Alexander/Emma O’Shea, 97 Douglas Street, Glasgow, G2 4EU.



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