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http://www.nhsgrampian.org/nhsgrampian/gra_display_hospital.jsp?pContentID=5271&p_applic=CCC&
NHS Grampian Feedback Service . The people who look after your health will do whatever they can to make sure you are treated properly and promptly and we are always happy to hear about your experiences of the NHS, good or bad.
https://foi.nhsgrampian.org/globalassets/foidocument/dispublicdocuments---all-documents/Grampian-A4factsheet.pdf
The NHS complaints procedure doesn’t usually provide financial compensation. For advice about financial compensation, you should contact your local citizens advice ... or facilities. Grampian Making a complaint about the NHS . 2 You can complain for someone else if you:
http://www.nhsgrampian.org/nhsgrampian/gra_display_hospital.jsp?pContentID=2017&p_applic=CCC
Jan 16, 2018 · The NHS Scotland Public Facing Model Complaints Handling Procedure (pdf). The people who look after your health will do whatever they can to make sure you are treated properly and promptly and we are always happy to hear about your experiences, good or bad.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://foi.nhsgrampian.org/globalassets/foidocument/foi-public-documents1---all-documents/NHSScotland-Public-Facing-Model-Complaints-Handling-Procedure.pdf
3 Complaints Procedure NHS Grampian is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://nhsnss.org/contact-us/complaints/
Read our quick guide to complaints handling (PDF 614KB) A full version of our complaints procedure is also available. Download our public complaints handling procedure (PDF 757KB) If you require the leaflet or any of the information in a different format please get in touch with us by email ([email protected])
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS; take legal action, for example, for clinical negligence, discrimination or for breach of your human rights; report concerns …
https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board. Who to contact at your health board
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
Your feedback is important in making sure that the NHS provides the best service it can. Some problems can be dealt with on the spot if you’re comfortable raising them informally with staff. If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you.
http://www.healthcareimprovementscotland.org/about_us/contact_us/complaints.aspx
Complaints and feedback. We welcome any feedback, comments, complaints or concerns about our work, as they are an important way of identifying the perspective of those we serve and improving satisfaction with the services we provide. P lease send any feedback on your experience with Healthcare Improvement Scotland to [email protected]
https://www.ohb.scot.nhs.uk/making-complaint
Making a Complaint. At NHS Orkney, we try to give you the best possible care and treatment. However, sometimes people are dissatisfied with the service they have received and wish to make a complaint.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
If you wish to make a complaint about the care or service provided by your dentist or dental surgery, contact the person responsible for the practice complaints procedure. Your dentist will …
https://www.spso.org.uk/how-to-complain-about-public-service
Most public services in Scotland follow a two-stage complaints procedure. You can find details of the organisation’s complaints procedure on their website, or by contacting them directly. We recommend that you always check with the organisation to find out what their complaints procedure is, because there are some exceptions to the two-stage complaints procedure.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
The NHS Lothian Complaints Handling Procedure. NHS Lothian is committed to improving the services it provides for patients and their families. As part of this commitment, we are keen to hear from you about your experience of our services. If you would like to tell us about this, please use the links below:
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.dentalinspirations.co.uk/files/NHS-complaints-procedure-2017.doc
NHS Scotland complaints procedure. NHS Grampian is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong.
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