Nhs Highlands Complaints

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Complaints Procedure - NHS Highland

    https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
    The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

Giving us Feedback - NHS Highland

    https://www.nhshighland.scot.nhs.uk/Feedback/Pages/welcome.aspx
    NHS Highland encourages and values feedback. We would like to hear and understand your comments, opinions, concerns or suggestions. It is very important to us receive any positive feedback as well as concerns or formal complaints about the care and services you have received.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    If you are seeking financial redress for, perhaps, lost property, damaged goods or loss of earnings, it would be worthwhile asking the NHS complaints team how to make a claim as NHS Boards have the power to offer financial redress. You can ask the Patient Advice and Support Service (PASS) for help. Time limits for making a complaint

NHSGGC : Complaints

    https://www.nhsggc.org.uk/your-health/health-services/westmarc/contact-us-get-involved/complaints/
    NHS Greater Glasgow and Clyde is the largest health board in the UK. We provide healthcare to over 1.2 million people and employ around 38,000 staff. Get In Touch / Get Involved. ... For more information about the NHS Greater Glasgow and Clyde complaints procedure, ...

index NHS 24

    https://www.nhs24.scot/
    NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    For NSS enquiries, please fill in our form. Please note that NSS does not treat patients. Patients should consult NHS Inform. If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints, our annual report is available to view online.

Abuse victim accuses NHS Highland of ‘making up complaints ...

    https://www.pressandjournal.co.uk/fp/news/highlands/1994351/abuse-victim-accuses-nhs-highland-of-making-up-complaints/
    A sex abuse victim has accused NHS Highland of spinning a “web of deceit” over how it dealt with his complaint about being denied access to an overnight stay while he was being treated for a ...

NHS Grampian - Feedback and Complaints

    http://www.nhsgrampian.org/nhsgrampian/gra_display_hospital.jsp?pContentID=5271&p_applic=CCC&
    NHS Grampian Feedback Service . The people who look after your health will do whatever they can to make sure you are treated properly and promptly and we are always happy to hear about your experiences of the NHS, good or bad.

Doctors allege 'bullying culture' at NHS Highland - BBC News

    https://www.bbc.co.uk/news/uk-scotland-highlands-islands-45651039
    Sep 26, 2018 · A group of senior clinicians at NHS Highland have spoken out about what they claim to be a culture of bullying at the health board. ... retention of clinical staff in the Highlands, and we ...

NHS Highland to hold review after Aviemore water complaints

    https://www.bbc.com/news/uk-scotland-highlands-islands-39933720
    May 16, 2017 · NHS Highland said it held a meeting with Scottish Water last week. The health board said it had agreed to review "additional local health data" to clarify the issue further.

Complaints NHS Lanarkshire

    https://www.nhslanarkshire.scot.nhs.uk/complaints/
    NHS Lanarkshire aims to resolve complaints quickly and as close to the point of service as possible. This could mean an on-the-spot apology and an explanation if something has clearly gone wrong, and immediate action to resolve the problem. The NHS has a two-stage complaints procedure.

NHSmail 2 Portal - Home

    https://portal.nhs.net/
    NHSmail is delivered in partnership between NHS Digital, NHS Scotland and Accenture. Support If you're unable to resolve an NHSmail issue with your local IT Team, you can contact the national helpdesk 24 hours a day, 365 days a year:

The NHS website - NHS

    https://www.nhs.uk/
    The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services. Download the NHS App. Healthy living. Advice, tips and tools to help you make the best choices about your health and wellbeing. Lose weight. …

Watchdog upholds psychiatric patient's complaints against ...

    https://www.pressandjournal.co.uk/fp/news/highlands/1887216/watchdog-upholds-psychiatric-patients-complaints-against-nhs-highland/
    Nov 12, 2019 · A watchdog has heavily criticised NHS Highland’s handling of the care of a psychiatric patient – a victim of the Cyril Smith-linked paedophile ring – who waited five years for treatment.

NHS 111 - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/
    The NHS 111 phone service is locally-commissioned to a national NHS standard. Different providers run the service in each area. NHS England has details on how to give feedback about the phone service in your area. To make a formal complaint about NHS 111, follow the NHS complaints procedure

NHS complaints in Scotland rise by 15% in the past year ...

    https://www.bbc.com/news/uk-scotland-scotland-politics-19718175
    Sep 25, 2012 · Complaints about hospital and community health services were up by 15% last year, according to the latest official NHS statistics. The majority of complaints were about hospital care.

How to make a complaint How to make a complaint The ...

    https://www.highland.gov.uk/info/670/consultations_complaints_and_compliments/368/how_to_make_a_complaint
    Write to: Complaints,The Highland Council,Customer Services, PO Box 5773, Inverness, IV1 9EJ; Contact your local councillor; We understand that you may be unable, or reluctant, to make a complaint yourself. We can accept complaints from a friend, relative, or an advocate, if you have given them your consent to complain for you.

About - Highlands Practice - NHS Doctors Surgery

    http://www.highlandspractice.com/about-us.html
    Again, due to expansion, the Practice relocated to the site of the old Highlands General Hospital which is where we have been since 2001 and we are now known as Highlands Practice. We are an NHS Practice of dedicated experienced Doctors, nurses and health experts who believe in working with our patients to maintain and improve their health.



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