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http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://nhsnss.org/contact-us/complaints/
New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://nhsnss.org/contact-us/
Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service. We also have some other useful links for patients.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
Email: [email protected] Right to Redress If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further.
http://www.healthscotland.scot/contact-us/general-enquiries
General enquiries for NHS Health Scotland. ... For comments and complaints, media enquiries, permissions and Freedom of Information, please go to the pages listed above. Alternatively you can phone us on 0141 414 2888. Our offices are located at. Gyle Square 1 South Gyle Crescent
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
If you are seeking financial redress for, perhaps, lost property, damaged goods or loss of earnings, it would be worthwhile asking the NHS complaints team how to make a claim as NHS Boards have the power to offer financial redress. You can ask the Patient Advice and Support Service (PASS) for help. Time limits for making a complaint
NHSmail is the national secure collaboration service for health and social care in England and Scotland. NHSmail Partners NHSmail is delivered in partnership between NHS …
https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board. Who to contact at your health board
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
Complaints – what you need to provide. Provide as much information as possible to allow NHS England to investigate your complaint. Include the following: your name and a valid email or home address for reply; a phone number in case we need to contact you for additional information
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.nhslanarkshire.scot.nhs.uk/complaints/
NHS Lanarkshire aims to resolve complaints quickly and as close to the point of service as possible. This could mean an on-the-spot apology and an explanation if something has clearly gone wrong, and immediate action to resolve the problem. The NHS has a two-stage complaints procedure.
https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
Feedback helps us improve the quality of our products and services. If you would like to give us good or bad feedback, you can: email us at [email protected] speak to a member of staff on our general enquiries number - call 0300 303 5678 and select option 2
https://www.england.nhs.uk/contact-us/complaint/
If you wish to give feedback regarding the service you received from NHS 111 or make a complaint, please contact us via email: [email protected] and tell us the location you called from when contacting NHS 111. This will allow us to identify which local service took the call and provide contact details. ... An NHS Complaints Advocate is ...
NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.
https://www.nhs24.scot/data/uploads/PDF/corporate/nhs-24-scotland-public-facing-complaints-handling-procedure.pdf
take complaints from a friend, relative, or an advocate, if you have given them your consent to complain for you. The Patient Advice and Support Service (PASS) is an organisation that provides free and confidential advice and support to patients and other members of the public in relation to NHS Scotland.
https://www.nhsaaa.net/about-us/feedback-and-complaints/
Email: [email protected]. Freephone number for feedback, comments, concerns and complaints call 0800 169 1441 For more general information about making a complaint about the NHS in Scotland read the factsheet or leaflet.
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