Nhsct Complaints Policy

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Home - Northern Health and Social Care Trust

    http://www.northerntrust.hscni.net/
    Welcome to the new Northern Trust website The Northern Health and Social Care Trust is one of five health and social care trusts in Northern Ireland. The Trust is responsible for the delivery of safe and effective health and social care services to a population of approximately 470,000, the largest resident population in Northern Ireland.

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care

Policies and Procedures A-Z

    http://www.southerntrust.hscni.net/about/1604.htm
    The Trust's A-Z of policies and procedures are published in portable document format (PDF) and range in size from 80KB to 415KB: Absconding Patient Procedure. Administration of Intravenous Fluids & Medicines in Neonates Policy. Admission, assessment and discharge policy for children and young people with safeguarding concerns

HSCNI Jobs Home - Search for Health and Social care Jobs ...

    http://jobs.hscni.net/
    The offical website for Health and Social Care Jobs in N Ireland. Jobs include Admin, Estates, IT, Management, Medical, Dental, Nursing, Midwifery, AHP, Social …

GDPR - Business Services Organisation (BSO)

    http://www.hscbusiness.hscni.net/information/2444.htm
    Once we have received all the necessary documentation we have up to one calendar month/40 working days under the Data Protection Act 1998 to provide the information requested. If information is withheld we will tell you why we are unable to disclose it.

Regulation 16: Receiving and acting on complaints Care ...

    https://www.cqc.org.uk/guidance-providers/regulations-enforcement/regulation-16-receiving-acting-complaints
    (a) complaints made under such complaints system, (b) responses made by the registered person to such complaints and any further correspondence with the complainants in relation to such complaints, and (c) any other relevant information in relation to such complaints as the Commission may request.

Whistleblowing Policy and Procedure

    https://hgs.uhb.nhs.uk/wp-content/uploads/Whistleblowing-Policy.pdf
    2.3 This policy is to be applied consistently and in line with Trust values. 2.4 Exclusions 2.4.1 This policy does not apply to complaints about employment or how you have been treated. For cases such as this, the Grievance Procedure or Harassment and Bullying Policy should be used. There are also a range of

NHSCT/14/786 - The Northern Ireland Assembly

    http://www.niassembly.gov.uk/globalassets/documents/raise/deposited-papers/2016/dp1537.pdf
    This is an official Northern Trust policy and should not be edited in any way ... Yes ☒ No ☐ Whistleblowing Policy (NHSCT/12/495) Directorates policy to be issued to: ... and clients and to help with complaints. Where the duty to protect personal ...

Policy, Procedures and Guidance for Registered Nurses ...

    http://www.southerntrust.hscni.net/pdf/SafeguardingChildrenAndYoungPeoplePolicy(1).pdf
    registered nurses in relation to safeguarding children and young people and addresses key safeguarding practice areas. It is the responsibility of each registered nurse and his/her manager to read and understand this policy and associated procedures and be in a …

WHISTLE BLOWING POLICY - Health and Social Care in ...

    http://www.hscbusiness.hscni.net/pdf/Whistleblowing_Policy_-_final_.pdf
    WHISTLE BLOWING POLICY Equality Considerations This policy has been screened in accordance with the HSCB‟s statutory duty and is not considered to require a full impact assessment. The screening outcomes will be published on the HSCB website. Human Rights Act This policy is compliant with the requirements of the Human Rights Act 1998.

NHSCT win Inspire Workplace Wellbeing Innovation Award ...

    https://www.carersuk.org/northernireland/news-ni/nhsct-win-inspire-workplace-wellbeing-innovation-award
    Jun 28, 2019 · Congratulations to EfC member and our partners, the Northern Health and Social Care Trust (NHSCT), who recently won the Inspire Workplace Wellbeing Innovation Award for their offer of Employers for Carers membership and subscription to our Digital Resource for Carers (DRC).

Complaints Annual Report - northerntrust.hscni.net

    http://www.northerntrust.hscni.net/pdf/Complaints%20Annual%20Report%202018%20-%202019.pdf
    This report gives an overview of complaints and feedback received from service users, patients, their carers and family members by Northern Health and Social Care Trust (NHSCT) from 1 April 2018 to 31 March 2019. The NHSCT provides health and social care services to a population of approximately

Tell us what you think - belfasttrust.hscni.net

    http://www.belfasttrust.hscni.net/contact/Complaints.htm
    Tell us what you think. In Belfast Trust we want you to experience the best possible health and social care. Telling us what you think of the services you have received is important as it can help confirm what we are doing well, and identify areas that need improvement.

Northern Health and Social Care Trust (NHSCT) Personal and ...

    https://www.publichealth.hscni.net/sites/default/files/directorates/files/NHSCT%20PPI%20Report%2016-17.pdf
    The common link between complaints, compliments and involvement is an area which could be explored further. There is a perception that the complaints process is a formal mechanism to draw attention to problems in the system. Whilst this is an important process, Trusts feel that the lack of connection to PPI means that there are

Personal and Public Involvement (PPI) HSC Public Health ...

    https://www.publichealth.hscni.net/directorate-nursing-and-allied-health-professions/allied-health-professions-and-personal-and-publi-5
    The PHA has responsibility for leading implementation of policy on PPI across HSC. This primacy has been given to the PHA as a result of Policy Guidance, the Legislation (HSC (Reform) Act (NI) 2009) and the Department’s Health and Social Care Framework Document.

Managing conflict NHS Improvement

    https://improvement.nhs.uk/resources/managing-conflict/
    This tool will give you effective strategies for managing conflict and helps you prevent or resolve attempts to derail the change process

DISCIPLINARY POLICY AND PROCEDURE

    https://www.uwl.ac.uk/sites/default/files/Departments/About-us/Web/PDF/policies/disciplinary_procedure.pdf
    DISCIPLINARY POLICY AND PROCEDURE . Date of Publication: April 2013 . Agreed by: Vice Chancellor’s Executive March 2013 . Page 2 of 13 Policy . 1.0 Introduction . The purpose of the disciplinary policy andprocedure is to set and maintain standards of conduct within the university, and in doing so ensure that all ,

Letter From NHSCT To John Compton - SAVE THE MID

    https://savethemid.weebly.com/news/letter-from-nhsct-to-john-compton
    Letter From NHSCT To John Compton. 5/31/2012 0 Comments Mr J Compton Chief Executive Health and Social Care Board 12-22 Linenhall Street Belfast BT2 8BS 28 February 2012 Dear Mr Compton External Clinical Adviser With reference to your letter dated 23 February 2012, please find responses to questions as follows:

Pain Management Clinics: What to Expect and How to Find One

    https://www.webmd.com/pain-management/pain-clinics-all-about
    Jun 07, 2017 · At least 100 million Americans and more than 1.5 billion people worldwide live with chronic pain.. Most Americans with it say it's tough for them to sleep well at night and concentrate during the ...



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