Norfolk County Council Complaints Procedure

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Compliments and complaints - Norfolk County Council

    https://www.norfolk.gov.uk/what-we-do-and-how-we-work/have-your-say/compliments-and-complaints
    The My Norfolk account sign in process is now managed by Microsoft. We may ask you to change your password if you have not used your MyNorfolk account recently. From the 17 February 2020 Google Chrome are updating their web browser to a new version.

Complaints policies and procedures - Norfolk County Council

    https://www.norfolk.gov.uk/what-we-do-and-how-we-work/policy-performance-and-partnerships/policies-and-strategies/corporate/compliments-and-complaints
    The My Norfolk account sign in process is now managed by Microsoft. We may ask you to change your password if you have not used your MyNorfolk account recently.

Make a complaint - Norfolk County Council

    https://www.norfolk.gov.uk/what-we-do-and-how-we-work/have-your-say/compliments-and-complaints/make-a-complaint
    Make an official complaint Complaints made to the County Council will be treated in confidence. The names of those making a complaint and details of the complaint will only be disclosed to those...

Children's services complaints - Norfolk County Council

    https://www.norfolk.gov.uk/what-we-do-and-how-we-work/have-your-say/compliments-and-complaints/childrens-services-complaints
    The way we deal with complaints about some of the services provided by Children’s Services is set down in law, which means we follow the Children Act Complaints Procedure.. The focus of these complaints is the child receiving these services and the effect this has had on them.

Adult care complaints - Norfolk County Council

    https://www.norfolk.gov.uk/what-we-do-and-how-we-work/have-your-say/compliments-and-complaints/adult-care-complaints
    Receive or have received services that are provided by or commissioned by Norfolk County Council; Are someone who is affected, or likely to be affected, by an action or decision of Norfolk County Council; Complaining on behalf of someone else. You can complain on behalf of someone else if they have grounds to complain and they: Have died, or; Can’t make the complaint themselves because …

Norfolk County Council Complaints

    https://www.complaintsdepartment.co.uk/norfolk-county-council/
    The United Kingdom local elections, 2013 saw UKIP become the second largest party in Norfolk County Council and the Labour Party third; toppling the Conservative majority for the first time since 1997. It is a member of the East of England Local Government Association. Norfolk County Council complaints contacts. Visit Customer ServicesLocation: Norfolk County Council County Hall Martineau Lane Norwich Norfolk NR1 2DH

School complaints - Norfolk County Council

    https://www.norfolk.gov.uk/what-we-do-and-how-we-work/have-your-say/compliments-and-complaints/school-complaints
    The procedure usually tells you to request that a Governors Complaints Panel meets to hear your complaint. If no solution can be found If the issue is still not resolved, it can become a formal...

Norfolk County Council Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/norfolk-county-council-complaints/contact-details
    How to complain about Norfolk County Council customer service. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.

Norfolk Safeguarding Children Board Policies & Procedures

    https://www.norfolklscb.org/about/policies-procedures/
    10. Complaints and Professional Disagreements 11. Child Death 12. Learning & Improvement. Please note: Norfolk County Council has moved away from the Common Assessment framework (CAF) and is now working to a local Family Support Process (FSP). See also the Norfolk Early Help website.

Home Complaints Procedure - North Norfolk

    https://www.north-norfolk.gov.uk/info/customer-services/complaints-procedure/
    Complaints Procedure. Our Customer Complaints, Compliments and Contacts Policy sets out how customers can make a complaint about Council services, and how we will respond to and learn from complaints received. ... Council Offices, Holt Road, Cromer, Norfolk, NR27 9EN Tel: 01263 513811 ...

Comment, compliment or complaint form Suffolk County Council

    https://www.suffolk.gov.uk/about/give-feedback-or-make-a-complaint/comment-compliment-or-complaint-form
    Make a comment, compliment or complaint quickly and easily online about county council services in Suffolk and how to contact Customer Rights. Other languages or formats Call 03456 066 067 to ask for this information in another language, format (e.g. Braille), audio or large print

Give feedback or make a complaint Suffolk County Council

    https://www.suffolk.gov.uk/about/give-feedback-or-make-a-complaint/
    Council directorates and senior officers How the council works Open Data Suffolk Consultations, petitions and elections Lieutenancy and honours Borough, district, parish and town councils Suffolk Public Sector Leaders group Devolution for East Anglia Council news Suffolk County Council and the UK's departure from the European Union

Norfolk Schools - School complaints

    http://www.schools.norfolk.gov.uk/School-management/School-complaints/index.htm
    This section of the site gives information and guidance on complaints against schools. A complaint about a service offered by Children's Services should be handled through the County Council complaints process. Click here for Norfolk County Council compliments and complaints web page.

Complaints procedure – Acle St Edmund C of E Primary School

    http://www.acleprimary.norfolk.sch.uk/about-our-school/policies/complaints/
    However, occasionally a more formal process is needed and in these circumstances our school follows Norfolk County Council guidelines to ensure there is an efficient and accessible complaints procedure. This will help ensure that all parties are aware of, and have confidence in, a clear process and channel of communication.

By-Laws - Norfolk County, Ontario

    https://www.norfolkcounty.ca/government/clerk-council-services/by-laws/
    The Norfolk County’s Online Municipal Records Archive provides the public with access to records of Norfolk County’s council, boards and commissions, and by-laws. All digitalized records of the same type from the former municipalities are also available in the archive. The archive contains over 8000 documents and is fully text-searchable.

Ceri Sumner talks about Norfolk County Council's ...

    https://www.youtube.com/watch?v=1y9b9HWI9Fo
    Aug 11, 2014 · Ceri is the Customer Access and Development Manager at Norfolk County Council. Skip navigation ... Ceri Sumner talks about Norfolk County Council's complaints procedures Healthwatch Norfolk. ...

Complaints Policy Rollesby Parish Council

    https://rollesbypc.norfolkparishes.gov.uk/2020/02/07/complaints-policy/
    Complaints procedure. Share this: Click to share on Twitter (Opens in new window) ... Norfolk County Council; Rollesby Parish Council Proudly powered by WordPress. This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.

Complaints Procedure - falcon.norfolk.sch.uk

    http://falcon.norfolk.sch.uk/images/FJS_Complaints_procedure_2017.pdf
    for information or support from a Children’s Services representative from Norfolk County Council. The issue that is the focus of the complaint will determine the person contacted, the Customer Service Centre will be able to offer information on 0344 800 8020 or e-mail: [email protected].

Ombudsman raps Norfolk County Council over children's ...

    https://www.edp24.co.uk/news/politics/ombudsman-raps-council-over-complaint-handling-1-5920532
    A spokesman for Norfolk County Council said: “The ombudsman recommended the council start a second stage investigation under the statutory complaints procedure. As noted by the ombudsman…



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