Nsw Health Complaints Department

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How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    The Commission has 60 days to assess your complaint. For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days.

Home - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

Contact us - Ministry of Health

    https://www.health.nsw.gov.au/pages/contact.aspx
    Concerns about your health care; NSW Health Care Complaints Commission; Media enquiries; Comments, questions and feedback; Smoking bans - reports and complaints; Disease notification; Contact addresses for the NSW Ministry of Health

Your feedback - Patient care, treatment and concerns

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Lodge a complaint with the Health Care Complaints Commission The Health Care Complaints Commission is independent of the public health system. It receives and assesses complaints about health care practitioners and health care services (generally referred to as health service providers).

Contact us - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
    Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.

Feedback - Ministry of Health

    https://www.health.nsw.gov.au/pages/feedback.aspx
    If your feedback is patient related, please specify the name of the Hospital/Facility and Patient’s full name and address.

Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    Complaints about our services Service NSW is committed to providing excellent customer service and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an …

Online complaint form - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Online-Complaint-Form/Default
    Make an online complaint . Your complaint must be in writing. If you are unsure whether you want to make a written complaint, call us on 1800 043 159 (toll free in NSW) or find out more about what complaints the Commission deals with and how to make a complaint.In some instances, another organisation may be better equipped to deal with your concerns.

Complaints process - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Complaint-process/Default
    Aug 21, 2014 · Complaints may be resolved during the assessment process where the person who made the complaint is satisfied with the information and explanation that the health service provider gives in their response. 5. Referred to the Commission's Resolution Service. Complaints can also be referred to the Commission's Resolution Service.

NSW Health

    http://www.health.nsw.gov.au/
    The home of NSW Health, which covers all aspects of public health in NSW.

Complaint Management Policy - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    4.3 NSW Department of Health is responsible for: • Reviewing and evaluating the implementation and effectiveness of complaint management policy. • Reviewing reports provided by health services on complaint data and trend analysis. • Ensuring a statewide report on complaint …

Complaints and Compliments - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/
    NSW Health Care Complaints Commission After hours complaints should be directed for interim management to the ‘on-call’ senior manager of the particular facility or service. Contact Addresses for the Northern NSW Local Health District

Incident management, complaints ... - Ministry of Health

    https://www.health.nsw.gov.au/legislation/Pages/incident-management-complaints.aspx
    The legal compendium is primarily intended for use by NSW Health entities. Whilst NSW Health makes every effort to ensure the accuracy of the information presented, it does not purport to be a comprehensive list of applicable legislation and policies, or to render legal advice.

Department of Education - education.nsw.gov.au

    https://education.nsw.gov.au/
    Teaching and learning. NSW Department of Education's information on curriculum taught in NSW schools, Aboriginal education and communities & personalised support.

Food safety complaints NSW Food Authority

    https://www.foodauthority.nsw.gov.au/help/complaints-about-food
    Food safety complaints The NSW Food Authority works with local councils to help ensure that food sold to NSW consumers is safe and correctly labelled. We welcome your complaints as they help us and councils to better understand your concerns as well as raise the food industry’s awareness of its responsibility for the wellbeing of all consumers.

Complaint Management Guidelines - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/GL2006_023.pdf
    anaging complaints is the responsibility of everyone in NSW Health. It is part of communicating effectively with patients and their carers, and providing quality

Complaints, compliments and suggestions

    https://education.nsw.gov.au/about-us/rights-and-accountability/complaints-compliments-and-suggestions
    To make a complaint about a school principal or about a broader function of the department, you can use the online form on this page or email us at [email protected].

Compliments and complaints Illawarra Shoalhaven Local ...

    https://www.islhd.health.nsw.gov.au/about-us/contact/compliments-and-complaints
    PORT KEMBLA NSW 2505 Contact the Health Care Complaints Commission (HCCC)  if you do not get any satisfaction from the above steps or don't wish to contact the Health Service directly.  The HCCC receives and assesses complaints about health care practitioners and health care services (generally referred to as health service providers).

Billing and Payment - California Department of Public Health

    https://www.cdph.ca.gov/Programs/CFH/DGDS/Pages/Billing-and-Payment.aspx
    Program Billing Questions Information For Patient Prenatal and Newborn (Homebirths) Screening . For billing questions and to pay by phone, please call 1 (800) 597-0832. For online payment and to provide online insurance information, please visit https://CDPHPaymentPortal.sutherlandglobal.com . For mail payment and to mail insurance information, please send to:

Complaints Handling Policy - policies.education.nsw.gov.au

    https://policies.education.nsw.gov.au/policy-library/policies/complaints-handling-policy
    The principal or workplace manager will appoint a complaint manager to manage the complaint process (including managing it themselves unless the complaint is about them). The complaint manager should gather information, assess the issues raised by the complaint and consider reasonable outcomes. Some complaints are not dealt with by the department.



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