Nsw Health Complaints

We collected information about Nsw Health Complaints for you. There are links where you can find everything you need to know about Nsw Health Complaints.


How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    The Commission has 60 days to assess your complaint. For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days.

Your feedback - Ministry of Health

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Tell the health service provider what you would like them to do about your concerns. Keep a copy of the letter for your records. Lodge a complaint with the Health Care Complaints Commission. The Health Care Complaints Commission is independent of the public health system. It receives and assesses complaints about health care practitioners and ...

Contact us - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
    Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.

Online complaint form - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Online-Complaint-Form/Default
    Your complaint must be in writing. If you are unsure whether you want to make a written complaint, call us on 1800 043 159 (toll free in NSW) or find out more about what complaints the Commission deals with and how to make a complaint. In some instances, another organisation may be better equipped to deal with your concerns.

Complaints - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Complaints
    Complaints. The Commission receives and deals with complaints about individual health practitioners, such as doctors, optometrists and acupuncturists, and health service organisations, such as hospitals in NSW.

Complaints process - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Complaint-process/Default
    Aug 21, 2014 · Complaints may be resolved during the assessment process where the person who made the complaint is satisfied with the information and explanation that the health service provider gives in their response. 5. Referred to the Commission's Resolution Service. Complaints can also be referred to the Commission's Resolution Service.

Managing Complaints and Concerns about Clinicians

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2018_032.pdf
    the NSW Health Incident Management System for reporting and analysing data  a process for identifying and sharing potential improvements to practices or systems from information obtained through the management of complaints and concerns Any risks must be identified, documented, managed and regularly reviewed.

Complaint Management Policy - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    corporate complaints that arise in the NSW Health system. Replaces Doc. No. Complaints Handling Frontline - better practice guidelines - issued 1998 [GL2005_061] Complaints Data Collection - Statewide [PD2005_288] Author Branch Legal and Regulatory Services Branch contact Legal and Regulatory Services

Contact us - Ministry of Health

    https://www.health.nsw.gov.au/pages/contact.aspx
    Concerns about your health care; NSW Health Care Complaints Commission; Media enquiries; Comments, questions and feedback; Smoking bans - reports and complaints; Disease notification; Contact addresses for the NSW Ministry of Health. Street address St Leonards office. 100 Christie Street St Leonards NSW 2065

Feedback - Ministry of Health

    https://www.health.nsw.gov.au/pages/feedback.aspx
    If your feedback is patient related, please specify the name of the Hospital/Facility and Patient’s full name and address.

Incident management, complaints ... - Ministry of Health

    https://www.health.nsw.gov.au/legislation/Pages/incident-management-complaints.aspx
    The legal compendium is primarily intended for use by NSW Health entities. Whilst NSW Health makes every effort to ensure the accuracy of the information presented, it does not purport to be a comprehensive list of applicable legislation and policies, or to render legal advice.

Complaint Management Guidelines - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/GL2006_023.pdf
    anaging complaints is the responsibility of everyone in NSW Health. It is part of communicating effectively with patients and their carers, and providing quality

Policy Directive Managing Misconduct - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2018_031.pdf
    Where a complaint or concern relates to a clinician, the NSW Health policy on managing complaints or concerns about clinicians must be consulted. The following staff have key responsibilities in relation to this Policy Directive: Chief Executives are required to: Ensure that this Policy Directive is communicated to, and complied with by staff ...

Complaints about mental health care - NSW Health Care ...

    https://www.hccc.nsw.gov.au/Information/Information-For-Health-Consumers/Complaints-about-mental-health-care/default.aspx
    Jul 30, 2014 · Complaints about mental health care. Complaints and inquiries are made to the Health Care Complaints Commission from people who are detained under the NSW Mental Health Act (i.e. people detained in hospital, or people on Community Treatment Orders and …

Other health complaints organisations

    https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
    the NSW Health Care Complaints Commission via its website or by phoning 1800 043 159 or (02) 9219 7444. In Qld, you can contact the Office of the Health Ombudsman. The Office of the Health Ombudsman (OHO) can be contacted via its website or by phoning 133 OHO (133 646). Your state or territory health complaints organisation

Compliments and complaints - Ministry of Health

    https://www.islhd.health.nsw.gov.au/about-us/contact/compliments-and-complaints
    PORT KEMBLA NSW 2505 Contact the Health Care Complaints Commission (HCCC)  if you do not get any satisfaction from the above steps or don't wish to contact the Health Service directly.  The HCCC receives and assesses complaints about health care practitioners and health care services (generally referred to as health service providers).

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

Health Care Complaints Commission - Wikipedia

    https://en.wikipedia.org/wiki/Health_Care_Complaints_Commission
    The New South Wales Health Care Complaints Commission (commonly referred to as the ' HCCC '), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales.



Searching for Nsw Health Complaints information?

To find needed information please click on the links to visit sites with more detailed data.

Related Complaint Info