Nsw Public Service Complaints

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Make a complaint about a NSW government agency Service NSW

    https://www.service.nsw.gov.au/transaction/make-complaint-about-nsw-government-agency
    If you'd like to make a complaint to the NSW Ombudsman, you can use the online complaint form. The NSW Ombudsman is an independent and impartial watchdog, whose role is to ensure that state agencies and their staff do their jobs properly and meet their responsibilities to the community.

What you can complain about to us - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints/making-a-complaint/what-you-can-complain-about-to-us
    What you can complain about to us. Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

About the NSW Public Service Commission - Public Service ...

    https://www.psc.nsw.gov.au/about-us
    The Public Service Commissioner is an independent office holder. The Public Service Commission (PSC) is a small department that has been created to support the Commissioner in the execution of their function. The commission within the NSW public sector was established under the Public Sector Employment and Management Act (PSEMA) in 2011.

Complaint Management Policy and Procedures

    https://www.psc.nsw.gov.au/ArticleDocuments/1246/PSC%20Complaints%20Policy%20%20Procedure_accesible.pdf.aspx
    Complaint Handling Framework and Model Policy DRAFT 2015, Ombudsman NSW Behaving Ethically: a guide for NSW government sector employees, Public Service Commission 2014 Related internal PSC policies Code of Ethics and Conduct, Public Service Commission Fraud and Corruption Control Policy and Strategy, Public Service Commission

Make a complaint online - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints/making-a-complaint
    We can assess complaints about all other suppliers/distributors of energy or water. Call our Inquiries team Monday to Friday between 9am to 4pm if you are unsure. If you wish to make a complaint about a supplier/distributor who is not an EWON member - use the online form.

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Complaints about our service; Complaint handling resources. ... If you have a complaint please select one of the following agencies or areas that your complaint relates to. ... People who work in the public sector are usually best placed to know when a colleague is doing the wrong thing, systems aren’t working properly, or a public authority ...

psc.nsw.gov.au - Home - Public Service Commission

    https://www.psc.nsw.gov.au/
    The Capability Discovery Tool is a useful resource both for current NSW public sector employees and for anyone interested in applying for roles in the sector. ... when and how your work can be done, in a way that maintains or improves service delivery for the people of NSW. Find out more ... Enquiries and complaints; Strategic Directions ...

Commit to customer service - Public Service Commission

    https://www.psc.nsw.gov.au/communications/strategy-mapping-guide/actions-with-impact--leadership-capabilities/commit-to-customer-service
    Definition: Provide customer centric services in line with public service and organisational objectives Behaviour indicator themes and outcomes Create and promote a high quality customer service culture across the organisation, aligning systems and processes to drive performance

Complaint handling resources - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints/Complaint-handling-resources
    Complaints about our service; Complaint handling resources. ... Complaint handling resources. We produce a range of complaint handling resources to assist agencies handling complaints and resources for the community. Complaint handling information for agencies ... Complaining to the NSW Ombudsman about NSW government agencies and local councils ...

Find your next role in the public sector I work for NSW

    https://iworkfor.nsw.gov.au/
    It is important to note that the website you’re being navigated to may use a different username and password to the one you use on I Work for NSW. If you experience difficulties on the new website, you’ll need to contact the relevant helpdesk for the website.

Role of the PSC - Public Service Commission

    https://www.psc.nsw.gov.au/about-us/role-of-the-commission
    Foster a public service culture in which customer service, initiative, individual responsibility and the achievement of results are strongly valued. Build public confidence in the government sector. Support the Government in achieving positive budget outcomes through strengthening the capability of the government sector workforce.

Complaints Handling Policy Policy library

    https://policies.education.nsw.gov.au/policy-library/policies/complaints-handling-policy
    A complaint in the department can be: an expression of dissatisfaction made by a community member or consumer about any aspect of a service provided (or contracted) by the department, the behaviour or decisions of staff, or about practices, policies and procedures

How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    A complaint to the Commission may be about any health service provider in NSW. This includes: practitioners such as doctors, nurses, dentists, pharmacists, psychologists, chiropractors, podiatrists and others, regarding the clinical care and treatment of a patient, or their professional conduct, and

NSW PUBLIC SERVICE COMMISSION Complaints Manager Salaries ...

    https://au.indeed.com/cmp/Nsw-Public-Service-Commission/salaries/Complaints-Manager
    See NSW PUBLIC SERVICE COMMISSION salaries collected directly from employees and jobs on Indeed. ... NSW PUBLIC SERVICE COMMISSION Complaints Manager yearly salaries in Australia. Salary estimated from 6 employees, users, and past and …

New Public Service Commissioner for NSW » NSW Government

    https://www.nsw.gov.au/your-government/the-premier/media-releases-from-the-premier/new-public-service-commissioner-for-nsw/
    Chair of the Public Service Commission, Professor Peter Shergold AC, said Ms Hogan would build on the innovative work undertaken by NSW’s inaugural Public Service Commissioner, Graeme Head, who finished his term in January.

Making a complaint - antidiscrimination.justice.nsw.gov.au

    https://www.antidiscrimination.justice.nsw.gov.au/Pages/adb1_makingacomplaint/adb1_makingacomplaint.aspx
    Making a complaint Certain types of discrimination are against the law in specific areas of public life in New South Wales. Sexual harassment, vilification and victimisation are also against the law.



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