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http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
How to Complain Effectively By Eunice Poku, outreach and public information coordinator. Some customers who attend our outreach events tell me about unfortunate incidents involving AAR. To my dismay, many of them have not submitted their complaints to MTA New York City Transit.
https://www.nysubway.com/how-to-complain-to-the-mta/
May 03, 2018 · There are over 3 million complaints received by the M.T.A. each year from New York City Subway riders. Everyone knows about 511, the somewhat customer-friendly phone line that handles New York City Subway system complaints large and small, but what if you are not in the area, don’t want to speak, cannot get through on the phone or just have an aversion to the phone, below are other …
https://www.straphangers.org/complaints/
Darryl C. Irick (acting) President, MTA New York City Transit 2 Broadway New York, NY 10004 Phone: (646) 252-5800 Fax: (646) 252-5815 Bus Service and Bus Drivers Please include the number of the bus or the driver's badge number. ... We strongly recommend that you also send complaints to your local state representatives.
https://new.mta.info/accessibility/paratransit/commendations-complaints-or-suggestions
Commendations, Complaints, or Suggestions; ... MTA New York City Transit (“NYC Transit”) and MTA Bus Company are committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of their services on the basis of race, color ...
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Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.
https://www1.nyc.gov/site/nypd/stats/reports-analysis/transit-bus.page
New York City Police Department 311 Search all NYC.gov websites. Menu New York's Finest. Text-Size. ... Transit/Bus Crime Reports. These monthly and annual reports contain the number of complaints and arrests within the transit system and on buses disaggregated by transit district and precinct.
https://comptroller.nyc.gov/services/for-the-public/claims/file-a-claim/
File a Claim The New York City Comptroller’s Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York. After a claim is received, the Comptroller’s Office will investigate the claim.
https://new.mta.info/customer-feedback
Your feedback will inform the development of this technology but will not be responded to on an individual basis.
http://web.mta.info/nyct/paratran/guide.htm
MTA New York City Transit administers the paratransit service for New York City, called Access-A-Ride (AAR). The service is shared-ride, door-to-door or feeder service. Feeder Service “Feeder service” is a trip that is made partly by paratransit and partly by fixed-route bus or subway.
https://portal.311.nyc.gov/
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http://www.nyc.gov/contactdot
Contact DOT. If you have a transportation-related problem or question, contact DOT by phone, postal mail, or by using an online form. Some transportation operations, such as the subways, airports and some bridges, are the responsibility of other agencies.
https://cityroom.blogs.nytimes.com/2008/09/25/how-to-complain-to-the-mta/
Sep 25, 2008 · Indeed, there are some 2.3 million complaints received by the M.T.A. each year, via its Web site, e-mail, regular mail, phone calls, walk-ins and those made directly to transit employees. So here are the ways that your complaints may end up in the circular file.
https://www1.nyc.gov/site/nypd/stats/reports-analysis/transit-bus-archive-2016.page
Transit/Bus Crime Reports Archive 2016. These monthly and annual reports contain the number of complaints and arrests within the transit system and on buses …
https://access.nyc.gov/programs/access-a-ride/
Services are available within NYC’s five boroughs (Brooklyn, the Bronx, Manhattan, Staten Island, and Queens) and within an area three quarters of a mile beyond fixed-route service across the NYC border to nearby parts of Nassau and Westchester counties; Fares are the same as full fare on public transit.
https://www.complaintsboard.com/nj-transit-b119567
NJ Transit complaints and reviews. Contact information. Phone number: +1 888 847 7658. Submit your complaint or review on NJ Transit.1/5(406)
https://comptroller.nyc.gov/reports/audit-report-on-the-new-york-city-transits-controls-over-the-process-of-handling-access-a-ride-customer-complaints/
Executive Summary The objective of this audit was to determine whether the Metropolitan Transportation Authority (MTA) New York City Transit (NYCT) has established adequate controls over the Access-A-Ride (AAR) complaint resolution process. Specifically, the audit determined whether the controls provide reasonable assurance that: (1) all complaints are accounted for; (2)...
https://www.straphangers.org/
Get Involved Bus Turnaround Action Network Lower Your Fare Transit Complaints. About. About Straphangers Issues Events Contact Us. DONATE. SEARCH; MENU. DONATE. Bus Turnaround Action Network. New York City's bus system is the slowest in the country. Join the fight to win better, faster, more reliable bus service. Issues.
https://ag.ny.gov/complaints-other-agencies
Complaints for Other Agencies Please use the following addresses, phone numbers, and webpages to contact an agency regarding a specific problem or question that …
https://nyc.streetsblog.org/2017/07/12/five-ways-the-mta-can-gain-the-confidence-of-transit-riders/
Jul 12, 2017 · Five Ways the MTA Can Gain the Confidence of Transit Riders New MTA chair Joe Lhota is promising a public-facing dashboard that functions as a "report card" on the agency's performance. Here's what would make it a useful tool to improve accountability and build trust with riders.
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