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http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
Here’s how to submit an effective complaint; Write about your complaint to MTA New York City Transit, Paratransit Division, Customer Relations, 130 Livingston Street, Brooklyn, NY, 11201. Use MTA’s web site www.mta.info and click on Contact Us.
https://new.mta.info/Title-VI/nyct/complaint-procedure/English
Any person who believes he/she has been discriminated against on the basis of race, color, or national origin by the MTA New York City Transit (NYCT) may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint form to the address indicated on the form. Complaints must be filed no more than 180 days from the date(s) of the alleged incident.
http://www.nyc.gov/html/qnscb1/html/complaints/complaints.shtml
Residents should always report complaints by calling 311. Representatives from 311 will process complaints or have the ability to transfer your call to the proper agency. If a problem persists, without resolution, contact the Community Board.
https://www.nysubway.com/how-to-complain-to-the-mta/
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https://www.nyctclothing.com/pages/customer-reviews
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http://www.mtaig.state.ny.us/ComplaintForm.aspx
Complaint Form Report Fraud, Waste or Abuse We want to know about any person or entity that steals from the MTA; fails to protect its assets; provides MTA with inferior or substandard products or services; engages in kickbacks, bribes, gratuities, procurement fraud, cheating, and/or double billing.
https://www1.nyc.gov/site/buildings/renter/file-a-complaint.page
File a Complaint You can report illegal/unsafe construction work and improper building use by calling 311 or visiting 311ONLINE: Call 3-1-1 or 212-NEW-YORK (212-639-9675…
https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint
Loan Modification Scam Online Complaint Form Law enforcement actions are taken by the Attorney General to protect the public good and to ensure a fair market place. However, for individual consumer complaints, the Bureau of Consumer Frauds and Protection offers an informal dispute resolution program for complaints against a merchant or business.
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https://portal.311.nyc.gov/
Heat or Hot Water Complaint in a Residential Building Noise from Neighbor School Calendar and Closures Bulk Item Disposal Plastic Bag Ban and Paper Bag Fee Parking Ticket or Camera Violation Payment Alternate Side Parking and Street Cleaning Garbage, Recycling, and Organics Collection
https://www.glassdoor.com/Reviews/NYCT-Reviews-E713837.htm
8 NYCT reviews. A free inside look at company reviews and salaries posted anonymously by employees.4/5(8)
https://new.mta.info/Title-VI/mta-bus/complaint-procedure
In addition to your right to file a complaint with NYCT Transit or MTA Bus Company, you have the right to file a Title VI complaint with the: U.S. Department of Transportation Federal Transit Administration Office of Civil Rights:Complaint Team East Building 5th Floor—TCR 1200 New Jersey Ave. SE Washington, D.C. 20590.
https://www.straphangers.org/complaints/
All letters should go to the MTA President. A copy or separate letter should then go to the individual department that you are issuing your complaint about. Please include the number of the bus or the driver's badge number. Please include subway car number if possible. Include badge number if possible.
https://comptroller.nyc.gov/services/for-the-public/claims/file-a-claim/
File a Claim The New York City Comptroller’s Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York. After a claim is received, the Comptroller’s Office will investigate the claim.
http://web.mta.info/mta/phone.htm
Customer Service Phone Numbers. For all MTA services, dial 511, the New York State transit and traffic line. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels.
https://www.nyctclothing.com/
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https://comptroller.nyc.gov/reports/audit-report-on-the-new-york-city-transits-controls-over-the-process-of-handling-access-a-ride-customer-complaints/
NYCT should prepare written assessments of the DCs’ investigative steps and corrective actions taken to address referred complaints. NYCT should require periodic supervisory reviews of the incident records to ensure that Paratransit Customer Relations Unit (CRU) agents are appropriately categorizing and referring complaints for investigation.
https://www.glassdoor.com/Reviews/NYCT-New-York-City-Reviews-EI_IE713837.0,4_IL.5,18_IM615.htm
A free inside look at company reviews and salaries posted anonymously by employees. 5 NYCT reviews in New York City, NY. NYCT Reviews in New York City, NY Glassdoor5/5(5)
http://www.mtaig.state.ny.us/cFaqs.html
For the fastest service regarding any issues with your MetroCard, including overcharges and loss, we suggest you contact NYC Transit’s MetroCard division via 511 or www.mta.info. If you have not received a response from the agency regarding your complaint within 30 days, you may use the complaint form to submit a complaint to our office.
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