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https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
Telecoms and pay TV complaints Q3 (July to September) 2019. This document presents data on the number of complaints made by residential consumers to Ofcom about the largest telecoms and pay-TV providers in the quarter July 2019 to September 2019.
https://www.ofcom.org.uk/research-and-data/data
Open data. Data from Ofcom research and publications that anyone can access, use or share. ... Telecoms data updates Telecoms and pay-TV complaints data UK home broadband 2018: Interactive data The Communications Market Report – Interactive data . Data relating to the latest annual edition of the Communications Market Report ...
https://www.uswitch.com/broadband/news/2020/02/ofcom-latest-telecoms-and-pay-TV-complaints-revealed/
Ofcom’s complaints data is a great way for consumers to look past introductory deals, free gifts and prices in order to better-understand the level of customer service they’ll receive once ...
https://www.a516digital.com/2018/01/pay-tv-complaints-up-bt-tv-still-worst.html
Jan 19, 2018 · The number of complaints received by Ofcom about pay TV providers has risen, according to latest data. In its latest quarterly stats briefing, covering the 3rd quarter of 2017, Ofcom confirmed an increase in complaints received about pay TV services, following a substantial dip reported three months earlier.
https://ico.org.uk/your-data-matters/data-protection-and-journalism/complaining-to-ofcom/
Complaints about broadcast advertising are handled on Ofcom’s behalf by the Advertising Standards Authority (ASA). The Broadcasting Code does not cover written news or content on news websites. For example, if a media organisation has a TV news channel and a news website, content broadcast on the news channel is subject to the Broadcasting ...
https://data.gov.uk/search?filters%5Bpublisher%5D=Ofcom
Dec 12, 2013 · Telecoms and pay-TV complaints data Published by: Ofcom Last updated: 05 February 2020. These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is...
https://en.wikipedia.org/wiki/The_Radio_Authority
The Office of Communications (Welsh: Y Swyddfa Gyfathrebiadau), commonly known as Ofcom, is the UK government-approved regulatory and competition authority for the broadcasting, telecommunications and postal industries of the United Kingdom. Ofcom has wide-ranging powers across the television, radio, telecoms and postal sectors.Type: Statutory corporation
https://ofcomforms.secure.force.com/formentry/SitesFormCCTSwitchedWithoutPermission
In carrying out our role as the UK communications regulator, Ofcom uses your personal data to regulate communication markets and to further the interests of citizens and consumers. For example, your data may be used to investigate compliance issues, monitor bad behaviour or inform future policy decisions.
https://ofcomforms.secure.force.com/formentry/SitesFormCSLEStandardsComplaints
Broadcast complaints Ofcom If you are concerned about something you have heard or seen in a radio or TV programme and you would like to make a complaint, please use this form. Fields marked with * are required ... We will not hold your personal data for longer than is …
https://www.ispreview.co.uk/index.php/2018/07/ofcoms-q1-2018-isp-complaints-report-praises-sky-shames-talktalk.html
Ofcom has just published their latest Q1 2018 UK consumer complaints study, which notes that Sky Broadband attracted the least gripes for fixed line broadband and phone services, while TalkTalk attracted the most complaints for both. Pay TV and Mobile providers are also covered. The report notes that the overall level of consumer satisfaction with communications services is 87% for landline ...
https://www.trustedreviews.com/how-to/how-to-complain-bt-vodafone-sky-talktalk-ofcom-uk-2942728
Jul 27, 2016 · How to complain to Ofcom about your broadband. When it comes to complaining about broadband, Ofcom notes that it doesn’t handle individual complaints online, so you first have to lodge a ...
https://checker.ofcom.org.uk/
What would you like to do? View broadband availability View mobile availability Run a speed test
https://www.electronicsweekly.com/news/business/ofcom-complaints-2020-01/
Fixed broadband and landline services continue to generate the highest volume of complaints per 100,000 subscribers. Ofcom continues to receive fewer complaints about pay-monthly mobile and pay TV services by comparison with fixed broadband and fixed voice services. ... David Manners on Google to move its UK customer data out of EU protection: ...
https://telecoms.com/502023/vodafone-ranks-number-one-in-the-ofcom-competition-no-one-wants-to-win/
Jan 24, 2020 · Ofcom has released data detailing the complaints lodged for each telco in the UK, and Vodafone almost clean sweeps the awards. Collecting the most complaints for broadband, mobile and landline, only Virgin Media’s TV offering saved Vodafone executives from further embarrassment.
https://mk0cedrxdkly80r1e6.kinstacdn.com/app/uploads/2019/12/Data-publishing-for-Ofcom-Q3-2019-v4.pdf
Data publishing for Ofcom – Quarter 3, 2019 Broadband case outcomes Landline case outcomes 100% 7% 8% 5% 90% 19% 15% 80% 25% 32% 42% 12% 70% 58% 73% 60% 50% Settled Not Upheld 40% 13% 77% 70% 13% 69% Upheld 30% 62% 20% 7% 29% 45% 10% 20% 0% BT Post EE SkyTalkTalk Virgin Plusnet Office Better conflicts, Better outcomes, Better world Centre ...
https://www.sharecast.com/news/news-and-announcements/sky-shines-in-ofcom-complaints-data--2881751.html
Sky shines in Ofcom complaints data . ... In the pay television space, BT had 13 complaints laid to Ofcom per 100,000 customers during the quarter, and the best performer Sky had just one.
https://www.choose.co.uk/news/2018/ofcom-highlights-best-worst-broadband-providers/
Nov 10, 2018 · Current complaints figures suggest that, in general, broadband providers are working to improve their services. The current level of complaints is the lowest it has been since data began recording in 2010. Ofcom's Director of Consumer Policy, Jane Rumble, commented that Ofcom were 'encouraged' at this low level of complaints.
https://www.ofgem.gov.uk/consumers/energy-supplier-comparison-data/compare-supplier-performance-complaints
Compare supplier performance on complaints Mae’r dudalen yma ar gael yn Gymraeg . We work with suppliers to improve the quality, scope and prominence of their domestic consumer complaints data.
https://www.rxtvlog.com/2020/01/ofcom-announces-latest-pay-tv-broadband.html
Jan 24, 2020 · Sky continued to attract the least complaints for pay TV. The quarterly report reveals the number of complaints made to Ofcom between July and September last year, about firms that provide home broadband, landline telephone, pay-monthly mobile and pay TV. Ofcom includes all providers with a market share over 1.5%.
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