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https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2008/phones-4u-commits-to-stop-breaches-of-consumer-law
Phones 4U has cooperated fully during the investigation leading to a substantial reduction in complaints. In addition, Phones 4U implemented changes to its staff training procedures and operations which enabled Ofcom to swiftly complete its investigation.
https://www.ofcom.org.uk/about-ofcom/latest/bulletins/competition-bulletins/all-closed-cases/cw_985
As part of its investigation, Ofcom, together with Staffordshire Trading Standards, issued questionnaires to consumers identified from Consumer Direct’s database who had made complaints against Phones4U. Ofcom received a significant number of responses and the analysis of these revealed evidence of conduct by Phones 4U that Ofcom considered to be in breach of consumer protection law.
https://www.telegraph.co.uk/finance/markets/2790029/Ofcom-inquiry-at-Phones4u.html
May 15, 2008 · Ofcom has opened an investigation into Phones4u for alleged mis-selling and other practices at the mobile phone retailer. The telecoms regulator said it had received many complaints …
https://www.ofcom.org.uk/complain-to-ofcom
Ofcom may be able to help you complain about or report issues relating to phone and postal services and TV or radio programmes. Click on the boxes below to direct your complaint to the right place.
https://telecoms.com/9460/phones4u-investigated-by-watchdog/
The UK communications watchdog has opened an investigation into high street retailer Phones4U. Ofcom said it has received a large number of complaints from consumers, covering a range of issues including allegations of mis-selling.
https://www.theregister.co.uk/2008/11/10/phones4u_ofcom/
Nov 10, 2008 · Ofcom slaps down Phones4U ... The investigation was opened in May in response to complaints from the public and in conjunction with Staffordshire Trading Standards. ... Ofcom's mandate is …
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://www.ft.com/content/ed714318-2203-11dd-a50a-000077b07658
May 14, 2008 · Phones 4U said it “intends to co-operate fully with Ofcom in this matter and is in discussion with them. Phones 4U prides itself in maintaining the highest standards of customer service.
https://www.pinsentmasons.com/out-law/news/phones-4u-agrees-to-end-unfair-practices-after-ofcom-investigation
Ofcom said that both it and Staffordshire Trading Standards would monitor levels of complaints against Phones 4U. Ofcom has received undertakings from Phones 4U that it will change its practices in the way agreed. Those undertakings are legally binding and any breach will lead to Ofcom going to the High Court or a county court to obtain an ...
https://telecoms.com/tag/phones4u/
Phones4U investigated by watchdog. The UK communications watchdog has opened an investigation into high street retailer Phones4U. Ofcom said it has received a large number of complaints from consumers, covering a range of issues including allegations of mis-selling.
http://www.phonesreview.co.uk/2008/05/17/phones-4-u-uk-facing-investigation-by-ofcom-have-they-ripped-people-off/
May 17, 2008 · Phones 4 U are being investigated by Ofcom, Phones 4 U who are a highly popular high street retailer in the UK are facing this investigation for alleged mis-selling, misrepresentation, so-called ...
https://en.wikipedia.org/wiki/Phones4U
Phones 4u was a large independent mobile phone retailer in the United Kingdom.It was part of the 4u Group based in Newcastle-under-Lyme, Staffordshire.Opening in 1996, it expanded to over 600 stores. On 14 September 2014, EE and Vodafone, the company's final remaining suppliers, ended their contracts. The company entered administration on 15 September 2014 with PricewaterhouseCoopers …Industry: Telecommunications
https://en.wikipedia.org/wiki/Phones_4u
Phones 4u was a large independent mobile phone retailer in the United Kingdom.It was part of the 4u Group based in Newcastle-under-Lyme, Staffordshire.Opening in 1996, it expanded to over 600 stores. On 14 September 2014, EE and Vodafone, the company's final …Former type: Subsidiary
https://ofcomforms.secure.force.com/formentry/SitesFormCSLEStandardsComplaints
Broadcast complaints Ofcom If you are concerned about something you have heard or seen in a radio or TV programme and you would like to make a complaint, please use this form. Fields marked with * are required Please read these instructions carefully before submitting information to Ofcom. ...
https://ofcomforms.secure.force.com/formentry/SitesFormCSLEOnDemandComplaints
Please note that Ofcom will not normally consider a complaint about a programme on a video on demand service unless you have complained to the video on demand service provider first. Contact details can be found on our website. However, you can complain to Ofcom first if the video on demand service isn’t on the list, or you are concerned ...
http://news.bbc.co.uk/2/hi/business/7404569.stm
May 16, 2008 · "Ofcom's investigation will consider whether Phones4U has engaged in conduct which infringes any relevant law and harms the collective interests of consumers," the regulator said in a statement. It is thought the probe could involve looking into cash-back deals, prompted by complaints from customers to Ofcom and the advice centre Consumer Direct.
https://ofcomforms.secure.force.com/formentry/SitesFormCCTSwitchedWithoutPermission
I want to complain about slamming/mis-selling Ofcom ... Although Ofcom cannot investigate individual cases, the information you provide will help us monitor consumer issues, and could lead to us launching an investigation into a particular company. ... For help with your individual case, submit a formal complaint to your provider or complain ...
https://whatconsumer.co.uk/phones4u-misselling/
Phones 4 U has been in the news again – for all the wrong reasons. They have been under investigation by Ofcom for the last 6 months, in response to the high number of consumer complaints regarding hidden charges, mis-selling and poor customer service.
https://enacademic.com/dic.nsf/enwiki/11872955
Phones 4u have given Ofcom a series of undertakings to ensure that similar issues do not rise again. [6] The company said 80% of complaints were due to problems in its repair business, rather than mis-selling, which the company was in the process of resolving. After six months of intense scrutiny, the Ofcom investigation resulted in some minor ...
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