Pals Complaints Service

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What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. You can find officers from PALS in your local hospital. How can PALS help? PALS provides help in many ways. For example, it can:

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Patient Advice and Liaison (PALS) and Complaints

    https://www.hrch.nhs.uk/patients/patient-advice/
    Patient Advice and Liaison Service (PALS) We want to know what you think of our services: Do you have a question or comment about community health services across Hounslow and Richmond.

Patient Advice and Liaison and Complaints Services ...

    https://www.hct.nhs.uk/contact-us/patient-advice-and-liaison-and-complaints-services/
    Alternatively you can contact the Patient Advice Liaison Service (PALS) on 0800 011 6113/01707 388 164 or by emailing [email protected]. The PALS service is not part of the informal complaints procedure, but they may be able to deal with your concerns informally and they can tell you more about the formal complaint procedure and independent ...

Patient Advice and Liaison Service (PALS) Service

    https://www.pat.nhs.uk/contact-us/pals-service.htm
    Our Patient Advice and Liaison Service (PALS) is a confidential service that provides help, advice and information for patients, families and carers.At the end of January 2016 our PALS service was greatly expanded and new PALS offices were opened front of house at each one of our four hospitals.

Patient advice and liaison service (PALS)

    https://www.uclh.nhs.uk/PandV/Helpandsupport/PALS/Pages/Home.aspx
    We know hospitals are large, complex organisations which can be confusing at times. The Patient Advice and Liaison Service (PALS) provides impartial advice and assistance in answering questions and resolving concerns that patients, their relatives, friends and carers might have accessing the NHS services provided by UCLH.

PALS, compliments and complaints

    https://clch.nhs.uk/get-involved/compliments-and-complaints
    Compliments, concerns and complaints It is important for us to hear what you think of our services so that we know what we are doing well and where we need to make improvements. Whether you wish to pay us a compliment, raise a concern or make a formal complaint, our patient advice and liaison service (PALS) team are here to help and all ...

Patient Advice and Liaison Service (PALS)

    https://www.hpft.nhs.uk/contact-us/patient-advice-and-liaison-service-pals/
    The service does not prevent people from talking to the person responsible for their care, but is an additional service to support them. PALS does not offer counselling, diagnosis or any medical advice, and does not replace the Trust’s complaints system. If you are still unhappy after contacting the PALS office you can make a formal complaint.

NHS Complaints Advocacy

    https://nhscomplaintsadvocacy.org/
    NHS Complaints Advocacy is a free, independent and confidential service available to anyone who wants support to make their complaint to the NHS.

Patient Advice and Liaison Service - Wikipedia

    https://en.wikipedia.org/wiki/Patient_Advice_and_Liaison_Service
    The Patient Advice and Liaison Service, or PALS, is an English National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, …

Feedback and complaints - Gloucestershire Hospitals NHS ...

    https://www.gloshospitals.nhs.uk/contact-us/feedback-and-complaints-pals/
    Write to us: PALS Office, Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN. E-mail us: [email protected]. Complaints. If you feel your concerns cannot be resolved by our PALS team, or you would prefer to make a complaint, you can do this in writing or by sending us an email. What happens after you receive ...

PALS & Complaints Feedback Form - Solent

    https://www.solent.nhs.uk/tell-us/complaints/
    You can contact a member of the Solent Patient Advice and Liaison (PALS) and Complaints Service who will be happy to assist and advise you regarding the NHS complaints process and provide you with information on how to get independent help from an Advocate if you would like help with making a …

Patient Advice and Liaison Service (PALS) Solent

    https://www.solent.nhs.uk/tell-us/patient-advice-and-liaison-service-pals/
    Patient Advice and Liaison Service (PALS) Please visit our services page for specific services and contact details. Alternatively, contact our Patient Advice and Liaison Service by emailing or calling the number below. You can also give us feedback, make a complaint or share a compliment. [email protected] 0800 013 2319

PALS and Complaints

    https://www.leedsth.nhs.uk/patients-visitors/patient-and-visitor-information/patient-experience/patient-advice-and-liaison-service-pals-and-complaints/
    This page provides information about Leeds Teaching Hospitals NHS Trust’s process for raising a concern (using PALS) or a complaint about the care or service you received as a patient. You may also wish to raise a concern or complaint on behalf of another person.

Patient Advice and Liaison Service - Musgrove Park Hospital

    https://www.tsft.nhs.uk/patients-and-visitors/patient-experience/patient-advice-and-liaison-service/
    Our Patient Advice and Liaison Service (PALS) is here to help when you need advice, have concerns or don't know where to turn. As a patient, relative or carer sometimes you may need to turn to someone for help, advice and support. This is where the Patient Advice and Liaison Service comes in.

PALS: Patient Advice and Liaison Service

    https://www.uhcw.nhs.uk/download/clientfiles/files/Pals.pdf
    PALS: Patient Advice and Liaison Service Here to help you with your comments, compliments, concerns, or complaints Introduction This leaflet explains how the Patient Advice and Liaison Service (PALS) can help if you have comments or concerns about the service provided by our hospitals.

Patient Advice and Liaison Service (PALS)

    https://www.oxfordhealth.nhs.uk/wp-content/uploads/2012/09/COR-039.14-Patient-Advice-and-Liaison-Service-PALS.pdf
    Complaints and PALS 2 Oxford Health NHS Foundation Trust www.oxfordhealth.nhs.uk What does the Patient Advice and Liaison Service (PALS) do? Oxford Health NHS Foundation Trust is …

Complaints, Concerns and Compliments :: Midlands ...

    https://www.mpft.nhs.uk/service-users-carers/complaints-concerns-and-compliments
    Stage 1 – Patient Advice and Liaison Service (PALS) The PALS Team will listen to your concerns or complaints and advise how they will be able to help. The team provides information and “on-the-spot-help” to service users and carers.

Patient Advice and Liaison Service (PALS) - CVUHB

    http://www.cardiffandvaleuhb.wales.nhs.uk/patient-advice-and-liaison-service-pals/
    Patient Advice and Liaison Service (PALS) The Patient Advice and Liaison Service (PALS) was introduced into Cardiff and Vale UHB in September 2015. The primary aim of PALS is to improve the patient experience by dealing with as many enquiries and concerns/complaints as possible within the informal resolution process, where appropriate. Liaising ...



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