Peterborough City Council Complaints Procedure

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Make a complaint - Peterborough City Council

    https://www.peterborough.gov.uk/council/make-a-complaint
    Nov 11, 2019 · The Complaints Team do not become involved in investigating complaints or compiling complaint responses, therefore our position in the complaints process is neutral. Stage two - Complaint review. If you are unhappy with the manager’s response please contact the Central Complaints Office to discuss the next steps.

Complaints Policy - cambridgeshirepeterborough-ca.gov.uk

    https://cambridgeshirepeterborough-ca.gov.uk/contact-us/complaints-policy/
    Peterborough City Council. Cambridgeshire County Council ... If you have been through stages one and two of the complaints procedure and you are still not happy with the results of the investigations, you can write to the Local Government and Social Care Ombudsman. ...

Adult social care compliments, comments and complaints ...

    https://fis.peterborough.gov.uk/kb5/peterborough/directory/site.page?id=14YAnjuGTeY
    Adult Social Care compliments, comments and complaints. Peterborough City Council is committed to providing high standards of service. You can help us to do this by telling us when we do something right or when things go wrong. Most complaints can be resolved locally, …

Corporate Complaints Policy - peterborough.gov.uk

    https://www.peterborough.gov.uk/asset-library/imported-assets/CorporateComplaintsPolicy-March2016.pdf
    1.1 Peterborough City Council is committed to listening to the views of its customers in order to improve the services we provide. Complaints are a simple means for our customers to voice their concerns about the council’s services and are an important indicator of where services may not be delivering best performance. The effective

Appeals, Mediation and Complaints Peterborough ...

    https://fis.peterborough.gov.uk/kb5/peterborough/directory/site.page?id=xjgN0NKHnQ8
    Appeals, Mediation and Complaints Wherever possible, Peterborough City Council and its health partners will try and resolve issues or areas of disagreement by meeting and talking with those involved in supporting children and young people with special educational needs and/or disabilities.

Peterborough City Council Complaints

    https://www.complaintsdepartment.co.uk/peterborough-city-council/
    Initial complaints should be directed to Peterborough City Council directly. You can find contact details for Peterborough City Council above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Peterborough City Council as these comments will not be approved.Location: Peterborough City Council Town Hall Bridge Street Peterborough PE1 1HF

Peterborough Children’s Social Care Procedures Manual

    https://peterborough.proceduresonline.com/index.htm
    This is the latest version of Peterborough’s Children’s Social Care Procedures. This version also includes the documents library which we are developing into an important resource for practice guidance and information for social care practitioners.

Report of: Jane Webb, Secretariat, Peterborough City ...

    https://democracy.peterborough.gov.uk/documents/s40922/5.%20PCP%20complaints%20report%20-%20PCP%20Jan%2020%20final.pdf
    Report of: Jane Webb, Secretariat, Peterborough City Council Contact Officer(s) – Jane Webb Contact Details – [email protected] REVIEW OF COMPLAINTS 1. PURPOSE 1.1 To update the Cambridgeshire Police and Crime Panel on complaints received against the

Make a complaint - Healthwatch Peterborough

    https://www.healthwatchpeterborough.co.uk/complaints-policy-hwcp/
    Complaints about the provision of social care services which should be dealt with by either Peterborough City Council or Cambridgeshire County Council complaints procedure. Confidentiality. All information regarding the concern/complaint will be kept secure and confidential according to the standards set out in the Healthwatch Cambridgeshire ...

Complaints, - nwangliaft.nhs.uk

    https://www.nwangliaft.nhs.uk/advice-support/issues-and-concerns-pals/
    Peterborough City Hospital AND Stamford & Rutland Hospital . ... All formal complaints are registered following the Trust’s complaints procedure, which is in line with the NHS statutory complaints regulations. ... Complaints Dept 403 Peterborough City Hospital Edith Cavell Campus

Peterborough City Council Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/peterborough-city-council-complaints/contact-details
    How to complain about Peterborough City Council customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Making a complaint Brighton & Hove City Council

    https://www.brighton-hove.gov.uk/content/council-and-democracy/feedback-about-council-services/making-a-complaint
    How to make a complaint about other council services. All other council services follow our corporate complaints procedure. If you have tried reporting the problem and it has not been resolved, you can complete our online form to make a complaint. Telling us about your issue will not have a negative effect on the service you receive.

Peterborough City Council - Browse meetings ...

    https://democracy.peterborough.gov.uk/ieListMeetings.aspx?CommitteeId=543
    Jul 30, 2018 · Peterborough City Council is the host Authority for the Cambridgeshire Panel. ... Rules of Procedure . Panel Arrangements . Legislation . Complaints Procedure . Media Protocol . Peterborough City Council. Town Hall, Bridge Street, Peterborough, PE1 1HF -(01733) 747474 - …

Mayor and Council - City of Peterborough

    https://www.peterborough.ca/en/city-hall/mayor-and-council.aspx
    The City has two Integrity Commissioners, one to provide advice to Council members and the other to consider complaints/concerns. John Ewart, with Ewart O'Dwyer, provides advice to Council members. Guy Giorno ([email protected]; 416-865-5164) is the Integrity Commissioner who handles complaints/concerns.

Understand how your council works: Make a complaint - gov.uk

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    How local councils work in England - types of council, decision-making, council finances, local councillors and making complaints Understand how your council works: Make a complaint - GOV.UK Skip ...

CITY OF PETERBOROUGH

    https://www.peterborough.ca/en/city-hall/resources/Documents/Council/Closed-Meeting-Investigation-Form.pdf
    Complaints shall be submitted in a sealed envelope clearly identified as a Complaint under Section 239 of the Act, either by personal delivery to the Clerk’s Office at City Hall, or by first class mail addressed to: John Kennedy, City Clerk City of Peterborough, 500 George Street North, Peterborough, ON, K9H 3R9

Peterborough City Council Whistle Blowing Policy

    https://peterborough.proceduresonline.com/pdfs/whistleblowing.pdf
    Peterborough City Council/Whistleblowing Policy/v.2014.1 ... This policy is in addition to the council’s Complaints Procedure, Grievance Procedure, Dignity at Work Procedure, Members and Officers Code of Conduct and other statutory reporting procedures which may apply within some departments of the

The Beeches Primary School - Complaints Process

    https://www.beeches.peterborough.sch.uk/page/?title=Complaints+Process&pid=235
    Make a formal written complaint to the governing body through the clerk to the Governors, Mrs. Lucia Hawes, c/o Governor Services, Peterborough City Council, Bayard Place, Peterborough PE1 1FB. Details on how to do this can be obtained from the school office. This is a formal procedure. You may be contacted about the outcome of your complaint.

Peterborough City Council - PSAA

    http://www.psaa.co.uk/wp-content/uploads/AAL/2016/Peterborough%20City%20Council.pdf
    Annual Audit Letter for the year ended 31 March 2016 – Peterborough City Council EY 10 Financial Statement Audit Key Issues The Council’s Statement of Accounts is an important tool for the Council to show how it has used public money and how it can demonstrate its financial management and …



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