Pharmacy Complaints Procedure Uk

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NHS complaints procedure : PSNC Main site

    https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
    The pharmacy contractor is required to designate a complaints manager, to be responsible for managing the procedures for handling and considering complaints in accordance with the arrangements. The complaints manager need not be an employee, could be the same person as the responsible person, or could even be a complaints manager designated by another pharmacy contractor.

Complaints Procedure - Assured Pharmacy

    https://www.assuredpharmacy.co.uk/complaints-procedure/
    Complaints Procedure. Assured Pharmacy Ltd. Complaints may be made in writing, email, telephone or in any other form in respect of any service that we provide. Angela Lillie, Superintendent Pharmacist, GPhC Number. 2023436, will deal with all complaints.

Complaints Procedure Express Pharmacy

    https://www.expresspharmacy.co.uk/complaints
    Our Complaints Procedure. The Express Pharmacy team is committed to maintaining high standards to all who use our service. If something doesn’t seem right, we need to heard about it. This will go a long way to helping to continually improve upon our standards of customer care.

Contact us - Well Pharmacy

    https://www.well.co.uk/contact
    You can also contact the pharmacy on [email protected]. Our Superintendent Pharmacist is Janice Perkins, FRPharmS. GPhC Registration Number: 2028447. You can find out more about checking if an online pharmacy is operating legally from the General Pharmaceutical Council (GPhC).

Lloyds Pharmacy Complaints - complaintsdepartment.co.uk

    https://www.complaintsdepartment.co.uk/lloyds-pharmacy/
    Trading as Lloyds Pharmacy. Registered in England with number 00758153. LloydsPharmacy is a British pharmacy company, with more than 1,500 pharmacies. It has around 17,000 staff and dispenses over 150 million prescription items annually. It is owned by the German company Celesio, formerly GEHE AG, which is in turn owned by the American McKesson Corporation.

What to expect from your pharmacy team - NHS

    https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/what-to-expect-from-your-pharmacy-team/
    Other healthcare professionals may also ask for your permission to refer you to a pharmacy of your choice for a Medicines Use Review, for example when you have been discharged from hospital with a change to your medicines. You can talk about what you're taking, when you should be taking it, and any side effects you might be concerned about.

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services, out of hours services and community services such as district nursing, contact your local clinical commissioning group (CCG)

Raising concerns General Pharmaceutical Council

    https://www.pharmacyregulation.org/raising-concerns
    We regulate pharmacists, pharmacy technicians and pharmacies in Great Britain We work to assure and improve standards of care for people using pharmacy services. Our role is to protect the public and give them assurance that they will receive safe and effective care when using pharmacy services.

ASDA (UK) Complaints

    https://www.complaintsdepartment.co.uk/asda-uk/
    Initial complaints should be directed to ASDA (UK) directly. You can find contact details for ASDA (UK) above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of ASDA (UK) as these comments will not be approved.Location: Asda House South Bank Great Wilson Street Leeds United Kingdom, LS11 5AD

Douglas Pharmacy Ltd t/a Bell Pharmacy

    http://www.bellpharmacy.co.uk/Microsoft%20Word%20-%20Complaint%20procedure.pdf
    body, the pharmacy will get the patient’s permission to pass the complaint on to that body. Complaints and discipline The complaints procedure is about giving explanations and making improvements. If as a result of a complaint it is necessary to discipline a member of staff, the disciplinary procedure …

Our role General Pharmaceutical Council

    https://www.pharmacyregulation.org/content/our-role
    Thank you for thinking about raising a concern with us about a pharmacy professional or pharmacy. Our primary role is to protect the public. We do this by giving advice to pharmacy professionals and pharmacies on areas they need to improve on. Or, where necessary, giving them a warning or putting conditions on how they are allowed to practise.

Pharmacy Standard Operating Procedure: Product Complaint

    https://rxistsource.blogspot.com/2012/11/pharmacy-standard-operating-procedure_4516.html
    Nov 30, 2012 · Upon receiving the complaint the pharmacy assistant immediately calls the attention of the pharmacist. Ask the complainant for the official receipt to ensure that the product was bought in the drugstore. The pharmacist will ask for details regarding the complaint. An interview shall be imposed.Author: Tacio

Lloyds Pharmacy Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/lloyds-pharmacy-complaints/contact-details
    How to complain about Lloyds Pharmacy customer service. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.

Comments & Complaints – Hobbs Pharmacy

    https://www.hobbspharmacy.co.uk/about-us/comments-complaints/
    The NHS has its own complaints procedure, which is always the first step for any complaint. You can find detailed information about the NHS complaints procedure on NHS Choices. You can also raise your concerns by getting in touch with regulatory bodies, such as the Care Quality Commission. Read more about this in other options for complaints.

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    If you are complaining on behalf of someone else, we will need their consent to proceed with the complaint. We will contact you about this. When a complaint is made about a service such as a GP, dentist or pharmacy, we will also require specific consent to share the complaint with that service in order to investigate it.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or …

Contact Us - Online Pharmacy, Prescriptions, Chemists and ...

    https://www.lloydspharmacy.com/webapp/wcs/stores/servlet/ContactUs?catalogId=11101&storeId=10151
    If you have specific information or communication support needs, please let us know in advance and we will do our best to meet these needs. LloydsPharmacy Online website is owned and provided by Lloyds Pharmacy Limited a Company incorporated in England and Wales under company number 758153. Our VAT Number is 222516987.



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