Premium Text Message Complaints

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Stop spam SMS text messages - MoneySavingExpert

    https://www.moneysavingexpert.com/phones/stop-spam-texts/
    Premium messages. Again, these are services you have agreed to but you may be unaware that by buying a service, or game, on your mobile you're getting a regular, charged text. How to spot 'em: It will be from a four, five or six-digit number and will bill you for receiving the message. How to stop 'em: Read Stop Premium Texts

Complain about a premium rate phone charge or text message ...

    https://www.citizensadvice.org.uk/consumer/phone-internet-downloads-or-tv/complain-about-a-premium-rate-phone-charge-or-text-message/
    Complain about a premium rate phone charge or text message This advice applies to England Print If you have an unexpected premium rate charge on your phone bill, you should first get in touch with the company running the premium rate service to make a complaint and get a refund.

I'm being charged for unwanted premium rate text messages

    https://www.which.co.uk/consumer-rights/advice/im-being-charged-for-unwanted-premium-rate-text-messages
    You can use our step by step guide to stop unwanted premium rate text (SMS) messages. Be wary sharing your phone number. Unfortunately a lot of people subscribe to premium rate text (SMS) messages by mistake – for example, by failing to tick or untick a …

Premium text messages prompt complaints, lawsuits - CNET

    https://www.cnet.com/news/premium-text-messages-prompt-complaints-lawsuits/
    Premium text messages prompt complaints, lawsuits. Cell phone customers are discovering mystery charges on their monthly bills for premium text services they didn't order, including CNET's Elinor ...

T-Mobile profited from bogus fees for premium messages ...

    https://www.cnet.com/news/t-mobile-profited-from-bogus-fees-for-premium-messages-ftc-says/
    T-Mobile profited from bogus fees for premium messages, FTC says. The charges come a month after T-Mobile unveiled a program to offer refunds to customers hit by premium text messages.

Watchdog probes £4.50 premium rate texts - BBC News

    https://www.bbc.com/news/technology-40496744
    Jul 11, 2017 · Image caption These text messages were sent on 3 June . A watchdog has revealed it is investigating a premium-rate texting campaign, following complaints from recipients that they have been ...

How do I stop unwanted premium rate texts?

    https://www.which.co.uk/consumer-rights/advice/how-do-i-stop-unwanted-premium-rate-texts
    1 'STOP' unwanted premium texts. If you receive an unwanted message you suspect might be a premium rate text, you should use the PSA Number Checker to check for the name and contact details for the company running the service. If it is a legitimate service, you should: reply to the message with 'STOP ALL' keep the text as evidence for a complaint

Help! I'm paying £4.50 a month to a premium rate text ...

    https://www.thesun.co.uk/money/6035689/help-im-paying-4-50-a-month-to-a-premium-rate-text-service-and-i-dont-know-how-to-stop-it/
    May 16, 2018 · WHEN I received a text message out of the blue saying I’d subscribed to something called “SecretSalesCodes” for £4.50 a month I thought it was a scam and ignored it. I had no idea…

A text scam is charging thousands of customers for ...

    https://www.itv.com/news/2016-05-10/a-text-scam-is-charging-thousands-of-customers-for-unwanted-messages-heres-what-to-do-about-it/
    May 10, 2016 · Read A text scam is charging thousands of customers for unwanted messages - here’s what to do about it latest on ITV News. All the Consumer news

Text Message Scams - thoughtco.com

    https://www.thoughtco.com/text-message-scams-dont-text-back-3974548
    The scarily convincing smishing scams work like this: You get an unexpected text message appearing to be from your bank informing you that your checking account has been hacked into and deactivated “for your protection.” The message will tell you to reply or "text back" in order to reactivate your account.

Premium Rate Services - Commission for Communications ...

    https://www.comreg.ie/premium-rate/about-premium-rate-services/solutions-to-common-problems/
    To unsubscribe from a premium rate subscription service (a service where there is a recurring charge), send a text to the short code number for the service. Text the word STOP. Do not text any other words as it could result in you receiving even more texts. Note that …

Managing Premium Services Vodafone Australia

    https://www.vodafone.com.au/support/device/premium-services
    Premium SMS numbers are generally start with 19. Premium calls generally start with 190. How you’ll be charged for premium services. Before using a premium service, always check the costs associated with making a call or sending a text message.

Premium Rate - Commission for Communications Regulation

    https://www.comreg.ie/premium-rate/
    Premium Rate Services are goods and services that can be purchased by charging the cost of the service to a customer’s landline or mobile phone bill.

Warning over 'scam' that charges users to receive texts ...

    http://www.bbc.co.uk/newsbeat/article/17489393/warning-over-scam-that-charges-users-to-receive-texts
    Smartphone users are being warned about a new type of premium rate text scam. ... Warning over 'scam' that charges users to receive texts. ... PhonepayPlus says it's only had 38 formal complaints ...

Premium rate services (PRS) - Ofcom

    https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/premium-rate-services
    Premium rate services are a form of micro-payment for paid for content, data services and value added services that are subsequently charged to your telephone bill. They tend to cost more than a normal phone call or text message. They usually operate on numbers beginning 09, 118, 087 or five or six digit mobile voice and text shortcodes

Premium Rate Text 66299 who-called.co.uk

    https://who-called.co.uk/Number/66299
    24/02/2020: 66299 text. Charged £4.50 x 5 times for premium no. texts. This is from Get Fit Coach operating on text 66299. My husband is a very ill man with heart problems and certainly beyond the help of a fitness coach to which he would never even look at never mind subscribe to.1/5(167)

SMS Text Messaging Mass Text Messaging Service - DialMyCalls

    https://www.dialmycalls.com/texting
    Quickly and easily use SMS text messaging to send a text message to all your contacts at once. Register a premium keyword to start building a customer opt-in list and sign up for 2-way SMS to kick up your customer support

Random text? Wait, wait, don’t click that! FTC Consumer ...

    https://www.consumer.ftc.gov/blog/2014/02/random-text-wait-wait-dont-click
    AT&T is sending out text messages to customers who had premium text message charges added to their bills sometime after January 2009. If you didn't authorize any premium text message services, then you will want to file a claim at ftc.gov/att.

Revealed: the premium rate phone firms that notch up most ...

    https://www.mirror.co.uk/news/uk-news/revealed-premium-rate-phone-firms-19024643
    Aug 29, 2019 · Here’s the top 10 league of shame for the most complained about premium-rate text ­message companies. The list has been revealed through a …

Customer Service Complaints: Best Practices And A Customer ...

    https://www.forbes.com/sites/micahsolomon/2017/03/16/why-customer-service-experts-sometimes-strategically-ignore-customer-complaints/
    Mar 16, 2017 · Bank of America Premium Rewards Credit Card ... When customers give you negative feedback, via survey, tweet, email, text message, phone, Facebook, or …



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