Probation Service Complaints Procedure

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Complaints procedure - Her Majesty’s Prison and Probation ...

    https://www.gov.uk/government/organisations/her-majestys-prison-and-probation-service/about/complaints-procedure
    Make a complaint about Her Majesty’s Prison and Probation Service Set out your complaint clearly, including dates and any other details, and send it to [email protected]. If you’re...

PI 51/2014 Probation Standard Complaints Procedure

    https://www.justice.gov.uk/downloads/offenders/probation-instructions/pi-51-2014-hmpps-probation-standard-complaints-procedure.doc
    All complaints concerning the delivery of probation services under this stage of the procedure should be addressed, as appropriate, to the Divisional Director with responsibility for the relevant NPS division or his or her designated officer, or to the Chief Executive of the CRC or his or her designated officer.

Complaints about probation - theInfoHub by Unlock for ...

    https://hub.unlock.org.uk/knowledgebase/complaints-probation/
    To be considered, your complaint must relate to the conduct or competence of an employee or employees of the NPS or the CRC, or an agency employee or employees working for the NPS or the CRC, with respect to the delivery of probation services. This includes their actions and decisions or failures to act or decide.

Complaints Procedure - Jersey Probation and Aftercare Service

    https://probation.je/complaints-procedure/
    To access our complaints procedure, please click here.

Complaints about probation

    https://www.rethink.org/advice-and-information/rights-restrictions/police-courts-and-prison/complaints-about-probation/
    You can complain if you think the probation service is not treating you fairly because of your mental health condition. Such as if your offender manager stops you from going to appointments with the Community Mental Health Team (CMHT). When making a complaint, you need to think about the following: Where and when did it happen? Who was involved?

HMI Probation - complaints procedure

    https://www.justice.gov.uk/downloads/contacts/hmi-prob/hmi-probation-complaints-booklet.pdf
    Probation or of an inspection team led by HMI Probation, is cause for complaint. ADDITIONAL CONSIDERATION We expect that where complaints are made these should be raised at the time of inspection or reasonably soon thereafter. PROCEDURE FOR MAKING A FORMAL COMPLAINT 1) All complaints should be set out in writing to HM Chief Inspector and any ...

Complaints - justiceinspectorates.gov.uk

    https://www.justiceinspectorates.gov.uk/hmiprobation/about-hmi-probation/complaints/
    A complaint about the National Probation Service should be addressed to the Deputy Director of the division, a complaint about a Community Rehabilitation Company should be addressed to the Chief Executive of the CRC concerned. A complaint about a Youth Offending Service should be addressed to the manager of the Youth Offending Service concerned.

Making a complaint about probation services

    http://www.prisonreformtrust.org.uk/Portals/0/Documents/Prisoner%20Information%20Pages/34%20Probation%20complaints.pdf
    Complaints about probation services can be made by anyone including someone subject to licence, victims of crime, and their family members. The complaint must be within one year of the subject of the complaint (or within one year of you finding out about the thing you are complaining about.) Informal stage You can start by making a complaint informally, although you do not have to.

Complaints procedure - National Offender Management ...

    https://www.gov.uk/government/organisations/national-offender-management-service/about/complaints-procedure
    Complaints procedure. National Offender Management Service (NOMS) is now called Her Majesty’s Prison and Probation Service. Information about NOMS will not be updated. For current complaints procedure visit Her Majesty’s Prison and Probation Service.

How to submit a complaint Prisons & Probation Ombudsman

    https://www.ppo.gov.uk/investigations/make-complaint/how-to-make-a-complaint-dvd/
    You should always complain directly to the provider of the service in the first instance to try to get the problem resolved. If your complaint is not resolved or you are not happy with the way your...

National Probation Service - GOV.UK

    https://www.gov.uk/government/organisations/national-probation-service
    The National Probation Service is a statutory criminal justice service that supervises high-risk offenders released into the community. NPS works with the Her Majesty’s Prison and Probation Service.

HMI Probation complaints procedure

    https://www.justiceinspectorates.gov.uk/hmiprobation/wp-content/uploads/sites/5/2019/09/Complaints-procedure-from-September-2019.pdf
    probation service • matters that have already been fully investigated under this policy or previously by HMI Probation • issues that are the subject of, or are related to, legal proceedings or potential legal proceedings, against us or a third party • a complaint that is considered ‘out of time’ (see step 2 of the complaints process).

Her Majesty’s Prison and Probation Service - GOV.UK

    https://www.gov.uk/government/organisations/her-majestys-prison-and-probation-service
    What the Her Majesty’s Prison and Probation Service does We carry out sentences given by the courts, in custody and the community, and rehabilitate people in our care through education and ...

Complaints Procedure - GOV.UK

    https://www.gov.uk/guidance/complaints-procedure
    Mar 20, 2019 · The Complaints Procedure provides the framework to resolve any departure from these standards and will be followed when there are any allegations of a breach of the Code of Conduct.Author: Parole Board

Feedback and complaints The Crown Prosecution Service

    https://www.cps.gov.uk/feedback-and-complaints
    You cannot use the CPS complaints procedure to make a complaint: If you are a defendant and you want to get a case against you dropped If you have been convicted of a crime and you want to appeal...

Prisons & Probation Ombudsman - PPO

    https://www.ppo.gov.uk/
    The Prisons and Probation Ombudsman (PPO) carries out independent investigations into deaths and complaints in custody. The detailed role and responsibilities of the …

Making a complaint about a prison - Prisoners' Families ...

    https://www.prisonersfamilies.org/making-a-complaint/
    The Prison and Probation Service Ombudsman aim to deal with complaints within 12 weeks of starting any investigation. If they agree with the complaint they will make recommendations to the prison service as to how the problem should be resolved.

Contact - Jersey Probation and Aftercare Service

    https://probation.je/pages/contact/
    +44 (0) 1534 441900. Our complaints procedure can be accessed here.. Send us mail. Name *. E-Mail *. Subject *. Message *

Probation Instructions - justice.gov.uk

    https://www.justice.gov.uk/offenders/probation-instructions
    Oct 01, 2019 · Probation Instructions communicate formal, significant or long-term instructions, guidance and requests for action or information. Probation instructions and Probation circulars issued before 2010 can be found on the National Archives website.. PI AI Index 2009 – current (PDF). 2019

HMI Probation complaints procedure - Justice Inspectorates

    https://www.justiceinspectorates.gov.uk/hmiprobation/wp-content/uploads/sites/5/2018/10/Complaints-procedure-October-2018.pdf
    • a complaint about an inspection (or any other action we have taken) that we receive from a third party not directly involved, such as a service user or a victim • a complaint from a service user or victim about a youth offending or probation service • matters that …



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