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https://www.vallartadaily.com/file-complaint-profeco-mexicos-consumer-protection-agency/
PROFECO is Mexico’s Consumer Protection Agency where you should file a formal complaint if you feel that you have been mislead by a business or simply ripped off. Mexico has very strict laws for doing business, however very few violations are reported because many people don’t know how, or they feel like it won’t do any good.
https://photos.state.gov/libraries/hermosillo/231771/PDFs/Maz_consumer.pdf
CONSUMER COMPLAINTS - PROFECO By law, you have five business days to cancel a vacation ownership contract after you have signed it. If you decide to cancel the purchase within this period, notify the developer by email and certified mail. Keep the receipt as evidence you cancelled on time.
https://www.buyplaya.com/PROFECO_Consumer_Assistance/page_2496430.html
Go to the Profeco office in the town where you are, making sure to present a copy of the documents which validate the operation undertaken: the receipt or contract and a valid form of identity. You can also present your complaints to Profeco via the Mexican Embassy or …
http://blueroadrunner.com/profeco.htm
Go to the Profeco office in the town where you are, making sure to present a copy of the documents which validate the operation undertaken: the receipt or contract and a valid form of identity. You can also present your complaints to Profeco via the Mexican Embassy or …
http://www.mescam.com/Resources/SampleB.pdf
preparing a formal complaint to PROFECO and would have it delivered on Friday, October 24, 2003 if we did not receive a refund. At this time we have not heard from the Mayan Escape. _____ We are submitting a claim against Mayan Escape for the amount of $4000 US Dollars.
http://mescam.com/Resources/SampleK.pdf
PROFECO Complaint Form Foreign Consumer Information Name: John and Karen xxxx Address: Ca 95946 USA Daytime Phone No. xxx-xxx-xxxx Evening Phone No. Same as above Fax Number xxx-xxx-xxxx Email Address: [email protected] Mexican Supplier’s / Merchant’s Information Corporate Name Mayan Palace/Grand Mayan Resorts
https://www.profeco.gob.mx/english.htm
https://www.loscabosguide.com/profeco-mexico/
Profeco Mexico- Procuraduría Federal del Consumidor Profeco is part of the administrative branch of the federal government of Mexico. How to File a Complaint from Outside Mexico for goods and services acquired in Mexico that you are not satisfied with.
https://www.canadainternational.gc.ca/mexico-mexique/consul/faqcons.aspx?lang=eng
Aug 07, 2015 · Procedure to file a formal complaint. Profeco Complaint Form (ensure you provide a very brief and detailed description) Where can I obtain tourist information? Contact the nearest SECTUR (in Spanish only) office (Ministry of Tourism) in the city in which you are staying. The Sectur headquarters are located in Mexico City at:
https://qroo.us/2019/01/07/mexico-how-to-report-a-consumer-violation-to-profeco/
A Simple Way to File a Complaint. There are multiple ways to notify Profeco about a consumer violation (e.g. Facebook, Twitter, email, by phone, in-person at a government office), but the simplest and most effective way is via the Live Chat option on their official website: Official Profeco Portal
https://www.tripadvisor.com/Travel-g150768-c15675/Mexico:Timeshare.And.Consumer.Complaints.html
The following is from Profeco, the Mexican Governments Consumer Agency for complaints regarding services in all of Mexico. The agency treats complaints about companies involved in Timeshare Fraud, Hotel and Retail Complaints, and General Issues very seriously.
https://www.tripadvisor.com/ShowTopic-g150807-i8-k5525859-Has_anyone_had_success_with_PROFECO-Cancun_Yucatan_Peninsula.html
Answer 1 of 4: We joined last year while staying at the Royal Playa del Carmen. As we love travelling and particularly enjoy Mexico, we joined Real Club. They couldn't do enough for us! They upgraded us to the Presidential Suite for the remainder of our stay...
https://consulmex.sre.gob.mx/montreal/index.php/en/foreigners/services-foreigners/318-consumer-protection
If you were dissatisfied with products or services provided during a visit to Mexico, you may file a complaint through the Federal Agency of Consumer Affairs (Procuraduría Federal del Consumidor, PROFECO). In order to file a complaint, you must do the following: Fill out a complaint form avalilable at Procuraduría Federal del Consumidor, PROFECO
https://www.proz.com/kudoz/spanish-to-english/finance-general/2360770-procuradur%C3%ADa-federal-del-consumidor.html
PROFECO (in English, the Consumer’s Federal Procuratorship) The problem was taken to PROFECO (in English, the Consumer’s Federal Procuratorship) by the Mexican producers of abalone, both fishermen and farmers. The PROFECO seized the equivalent of $30,000.00 dollar value in cans of this well-known trademark in a storehouse of Mexico City.
http://yucatancompass.com/what-you-should-know-article/36/complaining-to-profeco-it-does-work-
Complaining to Profeco... It Does Work! ... The procurator** explains in Dinero Inteligenge that people should know the difference between a complaint and a formal accusation: a complaint is made by a consumer who has endured abuse or a commercial issue/problem, while in a formal accusation, direct harm against the consumer in particular does ...
http://www.timeshareforums.com/forums/archive/index.php/t-141291.html
PROFECO took my complaint to a "judge" and a compensatory payment was rendered to me. I was then contacted again by "Adrian Peredo" who was the agent for PROFECO and said I needed to fill out a form to get the money. The form asked for a bank account number to send the money and I told him a certified check from the Bank of Mexico was fine.
https://www.timesharescam.com/blog/tag/profeco/
Feb 18, 2015 · PROFECO Is an administrative branch of Mexico’s federal government whose purpose is to strengthen consumer rights. They have one department that is dedicated to assisting foreigners who have made bad purchases in Mexico or fallen[...] Timeshare General.
https://mexlaw.ca/know-consumer-rights-mexico/
It seems the employees do not have the authority or the enthusiasm to deal with your complaint. If you feel you have been taken advantage of and do not get any satisfaction from the manager, you can contact PROFECO.
https://www.firmajuridica.com.mx/english/servicios-corporativos-profeco.html
When a vendor or service provider does not respect you price, quantities, terms, terms, delivery dates, rules, conditions, features, guarantees, interest, and other commitments relating to the operation held in verbal or written form, you can file a complaint with Profeco, either in written form or staff.
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