Public Utility Commission Of Texas Complaint Process

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Utility Complaint - puc.texas.gov

    https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division.

How to File a Complaint - Texas Office of Public Utility ...

    https://www.opuc.texas.gov/complaints.html
    Electric, Local Telephone, and Water and Wastewater Utility Complaints. To file a complaint about your electric, local telephone, or water and wastewater service provider you can: Call the Consumer Protection Division of the Public Utility Commission (PUC) at: 1-888-782-8477 or.

Utility Complaints

    https://www.puc.texas.gov/consumer/complaint/Default.aspx
    Utilities Not Regulated Helpful information on which utilities the Public Utility Commission (PUC) has no regulatory authority. A must read prior to filing a complaint with the PUC. Know Your Rights It's important that you understand your rights as a utility customer before filing a complaint.

Public Utility Commission of Texas - How to file a Complaint

    https://comparepower.com/texas-puc/
    Apr 06, 2018 · Texas Public Utility Commission: Defending Consumer Energy Rights Since 1975, the Public Utility Commission of Texas has been responsible for implementing rules and guidelines that protect consumers. They regulate electric utilities and the companies that provide them, by finding solutions to customer complaints and investigating pricing and service practices in the energy industry.4.9/5(24.4K)

PUCTX Complaint Form - Public Utility Commission of Texas

    https://www.puc.texas.gov/consumer/complaint/form/ComplaintForm.aspx?type=e
    Feb 23, 2020 · Complaint Summary. Enter a brief summary of your complaint. This text can be up to 1500 characters; however if the browser remains inactive for more than twenty (20) minutes you may lose your work. You can save your work during this period if you wish by clicking on the "Save" button at the bottom of the form.

Public Utility Commission of Texas

    https://www.puc.texas.gov/
    The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.

An Audit Report on Complaint Processing at the Public ...

    http://www.sao.texas.gov/Reports/Main/19-034.pdf
    Background on Complaint Processes The Public Utility Commission of Texas’ (Commission) mission is to protect customers, foster competition, and promote high quality infrastructure. The Texas Utilities Code enables the Commission to regulate the state’s electric, water and sewer, and telecommunication (landline

PUCTX Complaint Form - Public Utility Commission of Texas

    https://www.puc.texas.gov/consumer/complaint/form/ComplaintForm.aspx?type=m
    Consumer Information Utility Complaint File An Informal Complaint Complaint Form. Telemarketer Complaint Form: Date: 2/25/2020. SSL * Required Field. ... click on the "Save and Continue" button to move to the next step in the process which will allow you to upload any attachments along with your complaint. ... Public Utility Commission of Texas ...

Public Utility Commission of Texas

    https://www.puc.texas.gov/agency/resources/pubs/news/2020/PUCTX-REL-DUO-QTLYWK-WOODLANDS-FIN.pdf
    Austin, TX – The Public Utility Commission of Texas today announced plans for a quarterly workshop series intended to provide vital water and wastewater compliance guidance for mid-sized and smaller retail public utilities.

Industry Information Home - Public Utility Commission of Texas

    http://www.puc.texas.gov/industry/filings/Default.aspx
    Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support

Consumer Information - puc.texas.gov

    https://www.puc.texas.gov/consumer/Default.aspx
    Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support

Texas RRC - Residential Gas Utility Bill Complaint Process

    https://www.rrc.texas.gov/gas-services/complaint-filing/residential-gas-utility-bill-complaint-process/
    Feb 22, 2019 · Every effort is made to refer the complainant to the appropriate representative at the city level. Complaints involving imminent threats to public safety are referred to the Pipeline Safety Department for immediate action. A utility's failure to comply with the law and rules results in an initiation of the Commission’s legal enforcement process.

Public Utility Commission of Texas ChooseTexasPower.org

    https://www.choosetexaspower.org/tx-puc.html
    If you are unsatisfied with the results of your complaint, you can take the process one step further by filing a formal complaint with the PUC. Electric utilities may have a different formal complaint process. If you want to file a complaint about your local utility instead of your retail provider, you might have to submit your formal complaint to the city in which you live. A formal complaint with the Public Utility …

Texas State Auditor's Office - Summary of Report 19-034

    https://www.sao.texas.gov/SAOReports/ReportNumber?id=19-034
    The Public Utility Commission of Texas (Commission) has processes and related controls to help ensure that complaints are handled in accordance with applicable requirements for informal and formal complaints. Most utility customer interactions are handled by the Commission through its process for informal complaints, and auditors identified opportunities for the Commission to improve that process.

Complaint Filing - Texas RRC - Railroad Commission of Texas

    https://www.rrc.texas.gov/gas-services/complaint-filing/
    Jul 23, 2019 · The Railroad Commission of Texas. About Us. Audience Pages. Commissioners. Complaints. Contact Us. Doing Business with the RRC. History. ... Complaint Filing. Curtailment Plan. Dockets. Forms. Gas Utility Annual Reports. ... Residential Natural Gas Utility Bill Complaint Process; Propane Distribution Systems:

Texas - Interchange - Search

    http://interchange.puc.texas.gov/
    Public Utility Commission of Texas Interchange Search. Instructions. You may search by any of the criteria on this page. The easiest way to find a filing is to enter the Control Number, if known.

Texas Administrative Code - Secretary of State of Texas

    https://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=16&pt=2&ch=26&rl=30
    (b) Complaints to the commission. Notwithstanding anything to the contrary, the commission may only hear a complaint of a retail or wholesale customer against a deregulated company or exempt carrier that is within the scope of the commission's authority provided in Public Utility Regulatory Act (PURA) §65.102. (1) Informal complaints.

Interchange - Documents

    http://interchange.puc.texas.gov/Search/Documents?controlNumber=49673&itemNumber=23
    Dec 05, 2019 · Public Utility Commission of Texas Interchange Search. File Stamp 12/5/2019. Filing Party PUC OPDM. Case Style COMPLAINT OF ASPIRE COMMODITIES, LLC AGAINST THE ELECTRIC RELIABILITY COUNCIL OF TEXAS. Filing Description ORDER NO.6- DENYING MOTION TO DISMISS AND ADDRESSING OTHER PROCEDURAL MATTERS. 1 document(s).

Complaint Filing with the Public Service Commission

    http://www3.dps.ny.gov/W/PSCWeb.nsf/All/B40C096675BE10C085257687006F39E7
    Complaint Filing with the Public Service Commission There are several ways that consumers can contact the Department with complaints, inquiries or comments about their utility service: On-line: You can file a complaint or review complaint statistics comment on Commission proceedings; you may also ask a question about your utility service.



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