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https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Mail: Office of Quality and Patient Safety The Joint Commission One Renaissance Boulevard Oakbrook Terrace, Illinois 60181; Download the form for reporting a patient safety concern by mail or fax What information do you need to include? Learn more about how to report a patient safety concern What happens to your incident?
The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.utc.wa.gov/regulatedIndustries/utilities/telcom/Pages/ServiceQualityComplaints.aspx
A service quality complaint is a customer complaint related to the commission's service quality standards. Staff post complaints related to quality of service, delayed service, and network congestion. In order to fairly compare large and small reporting companies, staff calculates a rate based on the number of service quality complaints per ...
https://www.agedcarequality.gov.au/making-complaint
You can also give us feedback about the quality of care and services you have received, to inform an audit or quality review of an aged care service. This information helps the Commission in accrediting, assessing and monitoring Australian Government funded aged care services against quality standards.
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.ndiscommission.gov.au/
The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services. We regulate NDIS providers, provide national consistency, promote safety and quality services, resolve problems and identify areas for improvement.
https://www.qualityassurancemag.com/article/qa1013-manage-customer-complaints/
Oct 11, 2013 · Beyond the handling of complaints is the analysis of complaints—which is a critical part of any continuous improvement and food safety risk assessment. Analyzing customer problems likely will lead to direct solutions associated with making a better product.
https://ciusss-ouestmtl.gouv.qc.ca/en/users-info/users-rights/service-quality-and-complaints-commission/
Contact information. The Service Quality and Complaints Commissioner of the Montréal West Island Integrated University Health and Social Services Centre (MWI IUHSSC) is Line Robillard.. You can contact this office at:
https://www.tceq.texas.gov/compliance/complaints/
Complaints the TCEQ Can Help You With. Types of problems under the TCEQ's jurisdiction and those that fall under the jurisdiction of other agencies. How the TCEQ Handles Environmental Complaints. Explains the TCEQ's process for handling environmental complaints. Gathering and Preserving Information and Evidence Showing a Violation
https://www.ndiscommission.gov.au/providers/complaints-management
The NDIS Commission can provide you with information and guidance about effective complaints handling arrangements in the context of your organisation. Your complaints management system and process must make it easy for people to make a complaint (anonymously if they choose) and ensure that you deal with all complaints quickly and fairly.
https://www.jointcommission.org/contact-us/
The Joint Commission will make every effort to fill speaker requests with the most qualified individual. The request may be forwarded to Joint Commission Resources ® (JCR ®) …
Feb 20, 2020 · Complaints are a vital form of consumer feedback. Complaints can be a catalyst for quality improvement and better health-care outcomes. But a badly handled complaint can quickly turn a reasonable complainant into a hurt, damaged and angry former consumer.
https://www.doh.wa.gov/AboutUs/ProgramsandServices/HealthSystemsQualityAssurance
Health Systems Quality Assurance (HSQA) regulates and supports more than 463,000 health professionals in 83 health professions, and 11,000 health groups and programs. Each year we review more than 14,000 complaints and inspect thousands of facilities. Each month we respond to an average of 24,000 phone calls and thousands of emails. The HSQA ...
The independent regulator of all health and social care services in England. The Care Quality Commission monitors, inspects and regulates hospitals, care homes, GP surgeries, dental practices and other care services to make sure they meet fundamental standards of quality and safety and publishes what it finds, including performance ratings to help people choose care.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.cqc.org.uk/contact-us/how-complain/complain-about-service-or-provider
Complaints about the NHS (including GP and dental services) Contact the Parliamentary and Health Service Ombudsman (PHSO). Complaints about adult social care. If the care is funded or arranged by a council, you can make a complaint to your council if it pays for your care.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/who-you-can-go-to-when-you-have-a-problem-with-an-adult-social-care-service/problems-with-nhs-and-adult-social-care-complaining-to-the-care-quality-commission/
The Care Quality Commission (CQC) is the body which regulates both NHS and private hospitals. They also regulate GP practices, dentists and community health services. They monitor the performance of health services against national standards and publish the results of their inspections. Standards ...
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
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