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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
https://www.hccc.nsw.gov.au/
Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …
Feb 20, 2020 · Complaints are a vital form of consumer feedback. Complaints can be a catalyst for quality improvement and better health-care outcomes. But a badly handled complaint can quickly turn a reasonable complainant into a hurt, damaged and angry former consumer.
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Joint Commission accreditation can be earned by many types of health care organizations. ... Learn about the "gold standard" in quality. We develop and implement measures for accountability and quality improvement. ... Learn how The Joint Commission is helping health care organizations make zero harm a …
https://www.healthdirect.gov.au/australian-health-services/20141965/health-quality-and-complaints-commission/services/brisbane-city-4000-albert
The Health Quality and Complaints Commission (HQCC) is an independent body dedicated to improving the quality and safety of health services in Queensland. in Brisbane City, 4000, offers the following services - Patient advocacy and liaison service.Location: 53 Albert Street, BRISBANE CITY, 4000, QLD
https://ciusss-ouestmtl.gouv.qc.ca/en/users-info/users-rights/service-quality-and-complaints-commission/
The Users and Residents Committee of your local health installation can help you. All institutions are required to have a Users and Residents Committee. The Service Quality and Complaints Commissioner can provide you with the Committee’s telephone number. Any person you choose can accompany or assist you in this process.
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://www.doh.wa.gov/AboutUs/ProgramsandServices/HealthSystemsQualityAssurance
Health Systems Quality Assurance (HSQA) regulates and supports more than 463,000 health professionals in 83 health professions, and 11,000 health groups and programs. Each year we review more than 14,000 complaints and inspect thousands of facilities. Each month we respond to an average of 24,000 phone calls and thousands of emails. The HSQA ...
https://en.wikipedia.org/wiki/Healthcare_Commission
The Healthcare Commission was a non-departmental public body sponsored by the Department of Health of the United Kingdom.It was set up to promote and drive improvement in the quality of health care and public health in England and Wales.It aimed to achieve this by becoming an authoritative and trusted source of information and by ensuring that this information is used to drive improvement.
https://www.doh.wa.gov/LicensesPermitsandCertificates/NursingCommission
This interpretive statement is a joint communication from Kathy Lofy, State Health Officer, and the Board of Osteopathic Medicine and Surgery, Dental Quality Assurance Commission, Nursing Care Quality Assurance Commission, Podiatric Medical Board, and the Washington Medical Commission.
https://www.jointcommission.org/
,, With its continued development and involvement with standards, tools and resources, The Joint Commission has helped us improve our quality assurance, including the things we do on a day-to-day basis that drives our focus on patient safety.,,
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/who-you-can-go-to-when-you-have-a-problem-with-an-adult-social-care-service/problems-with-nhs-and-adult-social-care-complaining-to-the-care-quality-commission/
The Care Quality Commission (CQC) is the body which regulates both NHS and private hospitals. They also regulate GP practices, dentists and community health services. They monitor the performance of health services against national standards and publish the results of their inspections. Standards ...
https://www.safetyandquality.gov.au/
Discover the work being done in Australia to improve safety and quality in health care, and what remains to be done. Annual Report 2018-19 The Commission contributes to …
https://www.healthcomplaints.tas.gov.au/
The Tasmanian Health Complaints Commissioner acts independently, impartially and in the public interest. The Commissioner's role is: To promote and protect the rights of consumers who use health services; To help resolve problems between consumers and providers of health services; To improve the safety and quality of health services in Tasmania
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
the Health Quality and Complaints Commission Act 2006 will be repealed and the HQCC will cease to exist on 30 June 2014. The HQCC will be replaced by a new Health Ombudsman, who will provide a single point for people to make health service complaints under the Health Ombudsman Act 2013.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.safetyandquality.gov.au/sites/default/files/migrated/complntmgmthbk.pdf
management by Australian health care services, with a focus on using complaints to improve safety and quality. The Council engaged the NSW Health Care Complaints Commission to undertake the project on behalf of the Australasian Council of Health Care Complaints Commissioners, working with the Royal Australasian College of Physicians and the ...
https://www.agedcarequality.gov.au/making-complaint
You can also give us feedback about the quality of care and services you have received, to inform an audit or quality review of an aged care service. This information helps the Commission in accrediting, assessing and monitoring Australian Government funded aged care services against quality standards.
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