Quebec Consumer Protection Complaint

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Contact information of the Office for consumers

    https://www.opc.gouv.qc.ca/en/contact/consumer/
    Dec 09, 2019 · As we operate a small scale call centre, the average waiting time to speak to a consumer protection agent is 10 minutes. Waiting times vary based on the flow and the nature of the calls. Generally speaking, waiting times are longer on Monday mornings as well as between 11:30 a.m. and 1:30 p.m., regardless of the day of the week.

Consumer protection Gouvernement du Québec - Quebec

    https://www.quebec.ca/en/businesses-and-self-employed-workers/consumer-protection/
    The Office de la protection du consommateur explains how to file a complaint against a merchant. Complaint concerning the safety and well-being of animals (in French only) This service enables you to file a complaint if you believe that animals are being mistreated or …

The Consumer Protection Bureau Éducaloi

    https://www.educaloi.qc.ca/en/capsules/consumer-protection-bureau
    Legal Action in Court. The consumer protection bureau can take legal action against a merchant to make him stop doing something illegal. However, the bureau's role is not to take legal action on behalf of individual consumers. Therefore, if you have still not come to an agreement after making a complaint …

These Are The Companies With The Most Consumer Complaints ...

    https://www.mtlblog.com/news/canada/qc/montreal/these-are-the-companies-with-the-most-consumer-complaints-in-quebec-in-2019
    As we say, the customer is always right.Author: Teddy Elliot

Steps to reach an amicable agreement with a merchant - Quebec

    https://www.opc.gouv.qc.ca/en/consumer/problem-merchant/steps/
    Another option is to file a complaint with the small claims court or the Civil Division of the Court of Quebec, depending on the dollar amount claimed. Some legal support organizations may provide you valuable advice to help you prepare your case.

Québec Consumer Protection Act Changes in effect as of ...

    https://www.the-cma.org/about/blog/Quebec-Consumer-Protection-Act-Changes-in-effect-as-of-August-1-2019
    Jul 25, 2019 · Québec Consumer Protection Act Changes in effect as of August 1, 2019. Amendments to Québec’s Consumer Protection Act including significant changes to loyalty programs and stronger financial consumer protections are set to come into force as of August 1, 2019.

Consumer affairs - Canada.ca

    https://www.canada.ca/en/services/finance/consumer-affairs.html
    A collection of Canadian research references on consumer-related topics. Protection from frauds and scams Identity theft, types of fraud, counterfeit money and other threats or scams.

Légis Québec

    http://legisquebec.gouv.qc.ca/en/ShowDoc/cs/P-40.1
    Any stipulation that obliges the consumer to refer a dispute to arbitration, that restricts the consumer’s right to go before a court, in particular by prohibiting the consumer from bringing a class action, or that deprives the consumer of the right to be a member of a group bringing a class action is prohibited.

Contact information of the Office for merchants

    https://www.opc.gouv.qc.ca/en/contact/merchant/
    Sep 17, 2019 · The Office de la protection du consommateur answers your questions about permits and other obligations. Merchants operating in sectors supervised by the Office. We provide information about permits and obligations that apply to: collection agents; travel agents; itinerant merchants; road vehicle dealers and recyclers; physical fitness studio operators;

Submit a complaint Consumer Financial Protection Bureau

    https://www.consumerfinance.gov/complaint/
    Submit a complaint. Complaints give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal consumer financial laws, enforce those laws judiciously, and educate and empower consumers to make informed financial decisions.

Laws and regulations administered by the Office

    https://www.opc.gouv.qc.ca/en/opc/laws-regulations/
    Aug 01, 2019 · Consumer Protection Act. The Consumer Protection Act: regulates contracts entered into by consumers and merchants; makes provisions for basic and legal guarantees on all …

Consumer Protection Act (Quebec) - Wikipedia

    https://en.wikipedia.org/wiki/Loi_sur_la_protection_du_consommateur
    The Consumer Protection Act (French: Loi sur la protection du consommateur) is a Quebec law which gives protections to consumers in dealing with merchants and businesses. It requires merchants to deal honestly in all matters of advertising, and in fair contracts.Territorial extent: Province of Québec

Consumers Éducaloi

    https://www.educaloi.qc.ca/en/categories/consumers
    Complaints and Solutions (7) Consumer Protection Office; The Consumer Protection Act: What it Covers; The Consumer Protection Bureau; My Options as a Consumer; Solving Problems: Options for Consumers ... You are about to visit a Quebec website. The site only explains Quebec and Canadian laws and regulations.

Filing a Consumer Complaint USAGov

    https://www.usa.gov/consumer-complaints
    File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies. Some federal agencies accept complaints about companies, but may not resolve your problem. They use ...

Légis Québec

    http://legisquebec.gouv.qc.ca/en/ShowDoc/cr/P-40.1,%20r.%203
    It is in the consumer’s interest to refer to sections 104 to 110 of the Consumer Protection Act (chapter P-40.1) as well as to section 69 of the General Regulation made under that Act and, where necessary, to communicate with the Office de la protection du consommateur.”.

Travel counsellors - Office de la protection du consommateur

    https://www.opc.gouv.qc.ca/en/contact/travel-counsellor/
    Sep 17, 2019 · We can answer your questions about certificates and your other obligations by telephone or by e-mail. E-mail. [email protected]. Telephone. You can contact us by telephone, Monday to Friday, from 8:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:30 p.m., except on Tuesday mornings when service begins at 10 a.m.

Making a complaint about your insurance provider - Canada.ca

    https://www.canada.ca/en/financial-consumer-agency/services/insurance/make-complaint.html
    If your complaint has still not been resolved, contact one of the following organizations to get a third-party review: Unresolved life and health insurance complaints. Contact OmbudService for Life and Health Insurance (OLHI). Quebec residents can also contact l'Autorité des marchés financiers (AMF)—Regulator.

The Office de la Protection du Consommateur du Quebec ...

    http://www.occq-qcco.com/main.cfm?p=282&l=en
    To obtain a complaint form, you must contact the Office de la protection du consommateur at 1 888 OPC-ALLO (1 888 672-2556). A consumer protection officer will help you assess the eligibility of your complaint under the four laws administered by the administered by …

econsumer.gov: Featured Story

    https://econsumer.gov/en/ComplaintTrend
    econsumer.gov is an initiative of the International Consumer Protection and Enforcement Network (ICPEN). ICPEN is a network of governmental organizations in the enforcement of fair trade practice laws and other consumer protection activities.



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