Queensland Education Department Complaints

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Complaints, enquiries and feedback Education and ...

    https://www.qld.gov.au/education/schools/information/contact/complaint
    Sep 04, 2018 · Information will not be distributed to any third parties unless authorised or required by law. For more information, view the Queensland Government's privacy page. Employee misconduct. The Conduct and Complaints team within Integrity and Employee Relations manages complaints about misconduct against employees of the Department of Education.

Contact us - Education

    https://education.qld.gov.au/contact-us
    Sep 11, 2019 · General enquiries, complaints and feedback for human resources, payroll, early childhood education and care, schools, creative generation, right to …

Complaints - Education

    https://education.qld.gov.au/curriculum/school-curriculum/animals-in-education/complaints
    Aug 16, 2019 · Animal welfare complaints reported to Biosecurity Queensland or RSPCA Queensland will result in an investigation by their investigators who will determine what further action is required. Schools are required to refer complaints which relate to activities that would normally require QSAEC approval to QSAEC for investigation using the Animal use ...

State schools - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/how-to-complain/the-complaints-process/common-complaints/state-schools
    State schools. If you have a complaint about a state school, try and resolve the issue using the Education Queensland complaints process before contacting us.. What we can do. If you haven’t been able to resolve your complaint with Education Queensland, you can make your complaint to us.. We can also take complaints about Grammar schools as defined under the Grammar Schools Act 2016.

Compliments and customer complaints

    https://qed.qld.gov.au/contact/customer-compliments-complaints
    complaints involving human rights issues will take up to 45 business days. For complaints involving a school or education provider, working days means school days in a school term. Review. If you are dissatisfied with the outcome or handling of your customer complaint, you can ask for your complaint to be reviewed by the department.

Complaints and feedback Education and ... - Queensland

    https://www.qld.gov.au/education/international/qualifications/complaints
    Apr 21, 2017 · The Department of Education Complaints Management procedure applies to complaints about Queensland Government schools and the services provided to students through them. Students studying at a Queensland Government school on an individual student visa can also follow the Education Queensland International complaints and appeals process.

Complaints - Early Childhood Education and Care

    https://earlychildhood.qld.gov.au/contact-us/complaints
    What if I have more questions about the department's complaints management process? . Accessing information the department holds. A parent, educator, staff member or other member of the public may request access to documents held by the government in relation to an early childhood education and care service. ... (Department of Education ...

Customer complaints management - ppr.det.qld.gov.au

    http://ppr.det.qld.gov.au/corp/governance/Pages/Customer-complaints-management.aspx
    For customers who wish to make a customer complaint, please: • complete the form on the Queensland Government – complaints and compliments webpage • call 13QGOV (13 74 68) within Australia • call +61 7 3328 4811 (+10 hours UTC) for international callers • visiting one of QGov’s counters. For departmental staff who would like more information about the framework, policy or ...

Complaints and compliments Queensland Government

    https://www.complaints.services.qld.gov.au/
    Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...

You have a complaint about a private education or training ...

    https://www.ombudsman.qld.gov.au/how-to-complain/make-a-complaint/out-of-jurisdiction-categories/private-education-and-training-providers
    You have a complaint about a private education or training provider... We cannot help you with your complaint but there is another organisation that may be able to help you.

Queensland Department of Education: A seamless enterprise ...

    https://www.pega.com/customers/queensland-department-education-platform
    "The new Customer Complaints Management System (CCMS) provides a comprehensive, enterprise solution for collecting, storing, and analyzing customer complaints. The new system, developed with the Pega Government Platform™ (PGP), provides the Queensland Department of Education with a modern, easy-to-use system that can be expanded in the future."

Complaints - Department of Education and Training

    https://qed.qld.gov.au/working-with-us/det-induction/det/human-resources/complaints
    Jan 23, 2019 · Managing employee complaints outlines the process involved in formally making a complaint as well as the responsibilities and obligations of each party to the grievance. The Preventing workplace bullying, sexual ... (Department of Education) Queensland Government

Customer complaints - Department of Education - Datasets ...

    https://www.data.qld.gov.au/dataset/customer-complaints-department-of-education-and-training
    Details of the department's customer complaints under s219A of the Public... 2017-18 Customer complaints - Department of Education API XLSX Popular. Details of the departments performance against the measures identified in... 2016-17 Customer complaints - Department of …

Managing employee complaints - ppr.det.qld.gov.au

    http://ppr.det.qld.gov.au/corp/hr/management/Pages/Managing-Employee-Complaints.aspx
    For further information, in the first instance please contact your Regional HR Business Partner/Principal HR Consultant. Further assistance is available from Employee Relations by phone (07) 3513 6512 or email [email protected]

Human rights complaints For government Queensland ...

    https://www.forgov.qld.gov.au/human-rights-complaints
    Jan 09, 2020 · Agency complaints policy and procedure must be consistent with human rights law and help address human rights complaints. See A Guide to Handling Human Rights Complaints (PDF, 908 KB) for help:. embedding human rights considerations into existing complaints processes

Complaints and appeals - Education Queensland International

    https://eqi.com.au/for-students/policies-procedures/complaints-appeals
    Jan 24, 2020 · Education Queensland International - Complaints & appeals process. You will find our Complaints Policy and Appeals Policy outlined in the Standard terms and conditions.. You should always try to resolve dissatisfaction with your school in the first instance.

Complaints about schools - Department of Education and Skills

    https://www.education.ie/en/Parents/Information/Complaints-Bullying-Child-Protection-Discrimination/Complaints-about-schools.html
    Complaints, Bullying, Child Protection, Discrimination. Complaints about schools; Parental Complaints; It is natural that a parent or guardian may from time to time have questions and concerns about their child’s experience in their school. This information aims to answer the questions commonly asked by parents. ... Department of Education ...

SA.GOV.AU - Feedback and complaints about a school or ...

    https://www.sa.gov.au/topics/education-and-learning/general-information/feedback-and-complaints/schools-and-preschools
    Anonymous complaints and feedback are accepted, provided there is enough information to action and/or respond. Other options. If we can’t resolve your issue through the school or education complaints unit, you may choose to seek independent advice and review by an external agency.

School reviews

    https://schoolreviews.education.qld.gov.au/
    The Department of Education regularly reviews Queensland state schools to ensure they're delivering a quality education to students. All Queensland state schools are reviewed at least once every 4 years. Community feedback is an essential part of the reviews, with parents, students and the community encouraged to have their say.



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