Rail Complaints Form

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National Rail Enquiries - Comment or Complaints About a ...

    https://www.nationalrail.co.uk/contact/feedback/77662.aspx
    Rail Ombudsman. If you are not happy with the response from the Train Company or station operator, you can to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints between rail service providers and their customers. It’s free to use their services, and they are independent of the rail industry.

Start a Complaint - Rail Ombudsman

    https://www.railombudsman.org/making-a-complaint/start-a-complaint/
    rail ombudsman customer complaints. We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Complaint submission Transport for Wales

    https://tfwrail.wales/complaint-submission
    Complaint Submission. ... We may need to share details of your form with other parts of the Transport for Wales Group or other train operators if your claim or comments relate to another company. Please tick this box if you are happy for us to share these details. ... Rail Services St. Mary's House 47 Penarth Road Cardiff CF10 5DJ. Cyflwyno Cwyn.

Complaints Form - merseyrail.org

    https://www.merseyrail.org/contact-us/complaints-form.aspx
    Alternatively you can also complete the form at the bottom of this page or call our Customer Relations team on 0151 555 1111 Monday to Friday 7am - 7pm. Complaints Procedure. All completed forms are sent to the Merseyrail Customer Relations team who will be in touch as soon as possible.

ADA Complaint Form Valley Metro

    https://www.valleymetro.org/form/ada-complaint-form
    Please describe your complaint. Include specific details such as names, dates, times, route numbers, witness names and contact information, and any other information that would assist Valley Metro in its investigation of your allegations. You may also attach documents to this form.

Make a Complaint Online Complaint Form South Western ...

    https://www.southwesternrailway.com/contact-and-help/complaints
    Guildford Rail Improvement Project Engineering work weekly summary February engineering work March Engineering Work ... We want to improve our complaints handling to help us offer you a better service. If you are unhappy with our response, you can go to the Rail Ombudsman who will assist you further.

Complaints handling procedure Southern

    https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.

Customer Comment Form RTD - Denver - RTD Bus & Rail

    http://www.rtd-denver.com/customer-comments
    Customer Comment Form At RTD, we are dedicated to providing you with a positive experience. Your valuable feedback helps us meet our goal of providing safe, on …

Customer Relations ScotRail

    https://www.scotrail.co.uk/form/customer-relations
    Please complete this form to tell us what you think or to ask us a question. For urgent enquiries, please contact us on 0344 811 0141. To report safety issues, please use Help Points, speak to rail staff, or call us between 7am and 10pm on 0344 811 0141 (option 3). Outwith these hours please call 0141 335 5240.

Customer feedback - Queensland Rail

    https://www.queenslandrail.com.au/aboutus/contact/contactform
    Queensland Rail welcomes information directly from our customers including enquiries, suggestions, compliments and complaints. Collectively we call this feedback, and it’s one of the most important customer contributions our customers make to our business.

Online Form - complaint booking - Deutsche Bahn

    https://www.bahn.com/en/view/home/info/complaint-booking.shtml
    Online form I would like to file a complaint about: My booking

Complaints Avanti West Coast

    https://www.avantiwestcoast.co.uk/about-us/policies-and-procedures/complaint-handling-policy
    Read more about our complaints policy here. ... Group Travel Form Understanding Tickets Anytime ... There are some complaints that the Rail Ombudsman won’t be able to look into, for example if it’s about the way one of our services has been designed or industry policy. If that’s the case, then they’ll contact you to let you know.

Customer complaints handling procedure ScotRail

    https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
    Our Complaints Handling Procedure will be reviewed each year by the Customer Experience Delivery Group who are responsible for improving quality in our business. This will be carried out in consultation with the Rail Ombudsman and Transport Scotland.

Contact us - Network Rail

    https://www.networkrail.co.uk/communities/contact-us/
    Contact and enquiry progress tracking. We have a number of ways in which you can get in touch with us: Call our 24/7 national helpline on 03457 11 41 41; Use our live chat service Use our online contact form Write to us – Network Rail: 1 Eversholt Street, London, NW1 2DN

Customer Relations Trains to/from London, Southend ... - c2c

    https://www.c2c-online.co.uk/contact-us/customer-relations/
    Comments and Complaints Form – either fill in the online form at the bottom of this page, ... 03457 444422 (option 4) at c2c Rail. Our dedicated Lost Property team will see if we can find your item and if we can we will be directly in contact with you. To help us find your lost property please let us know: Where were you travelling from;

Comments, Compliments, or Complaints METRO

    https://www.ridemetro.org/Pages/Comments.aspx
    METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000

Home - Rail Ombudsman

    https://www.railombudsman.org/
    The Rail Ombudsman is an independent, not-for-profit organisation. We offer a free, expert service to help sort out unresolved customer complaints about service providers within the rail industry. Our vision is to inspire customer confidence and to deliver our service fairly to ensure the right outcome in every case.

DB passenger rights claim form requesting compensation

    https://www.bahn.com/en/view/booking-information/passenger-rights/passengers-rights-claim-form.shtml
    If possible, have your delay confirmed on the passenger rights claim form. This can be done by the service staff on the train or by an employee at DB Information or a DB Travel Centre. Please note that the service staff on a train can only confirm delays of 60 minutes or more of their own train on the passenger rights claim form.



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