Railcard Complaints

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How do I make a complaint? - Senior Railcard

    https://www.senior-railcard.co.uk/help/faqs/how-do-i-make-a-complaint/
    How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have.

How do I make a complaint? - 16-25 Railcard

    https://www.16-25railcard.co.uk/help/faqs/how-do-i-make-a-complaint/
    A 16-25 Railcard costs just £30 and it'll save you 1/3 on rail fares throughout Great Britain for a whole year.

Contact Us - Railcard

    https://www.railcard.co.uk/contact-us/
    If you haven’t been able to purchase a Railcard online, you can buy most 1-year Railcards at any staffed National Rail ticket office (see individual Railcard websites for details). If you’re having issues with your existing Railcard, please contact us on Twitter, Facebook, 0345 3000 250 or [email protected].

Railcard users furious as website down for two weeks ...

    https://www.thesun.co.uk/money/10594592/railcard-users-furious-website-down/
    Dec 20, 2019 · Railcard users furious as website down for two weeks leaving passengers out of pocket on pricey Christmas fares ... For further details of our complaints policy and …

Contact Us - 16-25 Railcard

    https://www.16-25railcard.co.uk/contact-us/
    Contact us. If you bought a Railcard online but haven’t yet received it and are due to travel shortly, you can provide the email confirmation of your Railcard purchase together with photo ID so that staff can validate your discounted ticket.

How do I make a complaint? - Two Together Railcard

    https://www.twotogether-railcard.co.uk/help/faqs/how-do-i-make-a-complaint/
    How do I make a complaint? In the first instance please contact Railcard Customer Services who will endeavour to resolve any issues that you have.

Complaints - South West Trains

    https://www.southwesternrailway.com/contact-and-help/complaints
    16-25 Railcard 26-30 Railcard Two Together Railcard Disabled Persons Railcard ... We want to improve our complaints handling to help us offer you a better service. If you are unhappy with our response, you can go to the Rail Ombudsman who will assist you further.

16-25 Railcard - Railcard

    https://www.railcard.co.uk/16-25/
    16-25 Railcard What is the 16-25 Railcard? The 16-25 Railcard gives you 1/3 off train fares throughout Great Britain. As the name suggests, the Railcard is only available for people aged between 16 and 25. However, you can a lso apply for one if you’re a mature student …

Complaints handling procedure Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.

Millennial railcard chaos as site crashes and only 10,000 ...

    https://www.telegraph.co.uk/news/2018/03/13/millennial-railcard-chaos-site-crashes-10000-available/
    Mar 13, 2018 · There were also complaints that the millennial railcard is app-based only, and no physical card is issued. In brief The Millennial railcard T his drains phone battery and relies on having a ...3/5

Complaints Avanti West Coast

    https://www.avantiwestcoast.co.uk/about-us/policies-and-procedures/complaint-handling-policy
    16-17 Saver Railcard 16-25 Railcard 26-30 Railcard Family & Friends Railcard Senior Railcard Two Together Railcard Disabled Persons Railcard Jobcentre Plus Railcard ... There are some complaints that the Rail Ombudsman won’t be able to look into, for example if it’s about the way one of our services has been designed or industry policy. ...

How do I make a complaint? - Family & Friends Railcard

    https://www.familyandfriends-railcard.co.uk/help/faqs/how-do-i-make-a-complaint/
    A Family & Friends Railcard costs just £30 and it'll save you 1/3 on adult & 60% on kids' rail fares throughout Great Britain for a whole year.

Railcard website crash leaves passengers without discount ...

    https://www.theguardian.com/uk-news/2019/dec/20/railcard-website-crash-leaves-passengers-without-discount-cards
    Dec 20, 2019 · Over the last two weeks, Transport Focus has been inundated with complaints from worried passengers who need to travel over the holiday period but …Author: Rebecca Smithers

All I want is a digital railcard but the scheme has ...

    https://www.theguardian.com/money/2020/feb/04/digital-railcard-buying-problems
    Feb 04, 2020 · My railcard had not (and still has not) been renewed. ... The volume of complaints in our inbox makes clear these issues are ongoing. Following …Author: Rebecca Smithers

Railcard Reviews Read Customer Service Reviews of www ...

    https://uk.trustpilot.com/review/www.railcard.co.uk?page=2
    Meanwhile the person for whom I buy the railcard will be travelling illegally if she does not have her railcard with har and has not paid the full fare. The frustration is that there is nowhere else to go except the advertised telephone number and e-mail address. Complaints about railcards are not covered by the rail ombudsman.

Contact Us - Network Railcard

    https://www.network-railcard.co.uk/contact-us/
    Contact us. If you bought a Railcard online but haven’t yet received it and are due to travel shortly, you can provide the email confirmation of your Railcard purchase together with photo ID so that staff can validate your discounted ticket.

Contact Us - Two Together Railcard

    https://www.twotogether-railcard.co.uk/contact-us/
    Contact us. If you bought a Railcard online but haven’t yet received it and are due to travel shortly, you can provide the email confirmation of your Railcard purchase together with photo ID so that staff can validate your discounted ticket.

Complaints handling procedure Southern

    https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.

Veterans’ railcard – cost, release date, benefits and ...

    https://www.thesun.co.uk/money/10794506/veterans-railcard-cost-release-date/
    Jan 22, 2020 · A RAILCARD that gives veterans discounted rail travel is to be launched on Armistice Day, November 11. The card is being introduced to help …Author: Les Steed

Contact us Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us
    How to contact us. Let us know if you have any problems, questions or complaints and we’ll do everything we can to help. Check our FAQs first to see if we've already answered your question.. Otherwise, give us a call or drop us a line.



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