Railway Complaint Management

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RailMadad - coms.indianrailways.gov.in

    http://coms.indianrailways.gov.in/criscm/comsHome.html
    RailMadad- Indian Railways Compaints & Suggestion Portal. Please enter alpha numeric with min length 6 only

Northern Railway - Complaint Management System

    http://nrcms.in/
    Northern Railway Automated Complaint Management System. ... The developed system will provide just in time reporting and adhoc reporting to the management to support in decision making. Scalable to All. The system is designed and developed to be scalable for all other railway divisions and Zones. The system can be customized for all types of ...

Indian Railways SMS, Web Complaints & Suggestions Portal ...

    https://www.india.gov.in/indian-railways-sms-web-complaints-suggestions-portal
    Users can register an online complaint or suggestion with the Indian Railways through this portal. You can fill up details such as name of staff, incident date, name, contact number, etc. to register your complaint or suggestion. Registered complaints or suggestions can also be …

Complaint Web Portal & Mobile App - Indian Railways

    https://erail.in/info/complaint-complaint-web-portal-and-mobile-app/1005
    This Customer Complaint Portal will also be available in Hindi and other regional languages. SMS based Complaint Management Application : Complaint or suggestion can be sent as free flow text as SMS to the number 9717630982. Complaints will be also be assigned a unique complaint ID number which can be used for tracking.

Northern Railway - Complaint Management System

    http://nrcms.in/about-us
    This is Northern Railway Complaint Management System. NRCMS makes better experiences for admins, and customers. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Coach Mitra Service Indian Railway Complaint Management

    https://www.youtube.com/watch?v=sI4VUxemAKc
    Feb 21, 2020 · If you have any complaints regarding services in train coaches then you have Coach Mitra Services to help you out. And it works with đŸ’¯ result.Author: HANGOUT PLUS

SMS based Passenger Complaint & Suggestion System (SPCSS ...

    http://www.railnews.in/sms-complaint-number-for-indian-railways-passengers/
    Jan 09, 2018 · The SMS about complaint will be acknowledged and attended. Give the Train No., Bogie No., precise nature of complaint like no water in toilets, no lights, fans not working, security problem or whatever through SMS. The Railway number to which one can SMS is 8121281212. This will help someone in emergency. OBJECTIVES

IRCTC Contact Information Complain Number E-catering ...

    https://www.travelkhana.com/rail-infoirctc-contact-information/
    IRCTC Complaint IRCTC is the official web portal of the Indian railways and a fabulous one that has been introduced for the greater convenience of all passengers. Now, it is possible for passengers from all over the country to get quick access to this portal and all the information offered on it using their smartphone or … Continue reading IRCTC Contact Information →

Customer complaints management system - SlideShare

    https://www.slideshare.net/jeanet10/customer-complaints-management-system
    May 15, 2011 · Customer complaints management system 1. Customer Complaints Management SystemAny complaint about a product or service is logged into the multi-user database and flaggedfor appropriate attention.All communications with a customer concerning a complaint are recorded.

Rail MADAD App to Lodge Complaint

    https://www.irctchelp.in/rail-madad-app-lodge-complaint/
    Rail MADAD App to Lodge Complaint via Online. Indian Railways has completely digitalised the Complaint management system.Railway launches Rail Madad (Mobile Application for Desired Assistance During travel) App to lodge any complaint or Suggestion relating only to ‘Train’ or ‘Station’ via online.An App to expedite and streamline passenger grievance redressal, Railway announced through ...

Northern Railways / Indian Railways Portal

    http://www.nr.indianrailways.gov.in/view_section.jsp?lang=0&id=0,1,399
    Description for Northern Railways. Source : Northern Railways / Indian Railways Portal CMS Team Last Reviewed on: 31-10-2017

Railways - Complaint Management System

    http://hyb.ircms.in/index.php
    Welcome To Complaint Management System. Track your Complaint. Add your Complaint. Login (Office use only) Welcome to Hyderabad Division Building Maintenance Cell You can also lodge your complaint calling 88888 or 9701372222

Indian Railway — Miss management at AC coaches

    https://www.consumercomplaints.in/complaints/indian-railway-c22512.html
    Jan 20, 2019 · Consumer complaints and reviews about Indian Railway - Miss management at AC coaches. Indian Railway contact information and services description. ... Western Railway - Complaint about Handicapped Compartment [4] ... Complaint against our agement and problem faced durin g travel in Gareeb Rath Express Train no. 2612 dated 19th November 2007 ...2/5(631)

Indian Railways digitises the passenger complaint procedure

    https://www.globalrailwayreview.com/news/70301/indian-railways-complaint-procedures/
    Jun 15, 2018 · Indian Railways has launched a digitised complaint management system – a new app called ‘Rail Madad’.. The new app has been developed to improve the procedures when dealing with passengers’ complaints by relaying real-time feedback to passengers on the status of their comments.

East Coast Railway

    https://eastcoastrail.indianrailways.gov.in/view_section.jsp?lang=0&id=0,1,1290,1297
    Complaint/suggestion related to cleanliness of station as per NGT directive. * COMS - Complaint Management System For Passengers * * RESS - Railway Employee Self Service. Source : East Coast Railway CMS Team Last Reviewed on: 12-02-2020 Admin ...

Indian Railway Complaint & Feedback Management System ...

    https://www.youtube.com/watch?v=KJEb9Bnffps
    Dec 11, 2017 · GitHub Link: https://goo.gl/eNTf2g The basic aim of this project is to filter, categorize, analyze and respond to live Indian Railway Twitter feeds in order to encounter passengers ...

East Coast Railway

    https://eastcoastrail.indianrailways.gov.in/view_section.jsp?lang=0&id=0,1,1290,1296
    Zonal Disaster Management Plan-2015; Training Centres; ECoR System Map; PHOTO GALLERY; Activities. Sports; ... Citizen Charter of East Coast Railway. 1. Opening of New Private Sidings/Private Freight Terminals: ... Complaint Management System For Passengers ** RESS - …

How to complain about a railway staff - Quora

    https://www.quora.com/How-do-I-complain-about-a-railway-staff
    Jan 14, 2017 · Every government organisation has a complaint book so does railways have. At any station this is kept at station masters room mark your complaint there believe me you will get prompt reply. I have used this atleast 3/4 times and it works. Now a da...

Customer Complaint Management System Project – 1000 Projects

    https://1000projects.org/customer-complaint-management-system-project.html
    Oct 04, 2011 · Computer science students who are interested in developing customer care related project, Customer Complaint management system project can be one of the options for selecting a project. The main idea for developing this project is to replace existing manual customer service with a computerized customer service system in a telecommunication company.

Railway Helpline Customer Care Phone Number - Email ID

    https://www.irctchelp.in/irctc-helpline-customer-care-contact-information/
    South East Central Railway announced CATERING COMPLAINT No. and SMS facility for the convenience of railway passengers. Passengers can register their complaints through SMS or can make a call to the Number introduced by South East Central Railway and Catering Complaint Monitoring Cell (CCMC) regarding catering services of the railway stations ...



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