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https://www.rbi.org.in/Scripts/Complaints.aspx
April 14, 2015 Dear All Welcome to the refurbished site of the Reserve Bank of India. The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved …
https://economictimes.indiatimes.com/wealth/save/how-to-file-complaints-against-banks-and-nbfcs-on-rbi-website/articleshow/69941524.cms
Jun 25, 2019 · The Reserve Bank of India (RBI) has introduced a complaint management system (CMS) on its website. Through this portal you can file complaints against all financial service providers such as banks and non-banking financial companies (NBFCs), which are regulated by the central bank.Author: Navneet Dubey
https://www.rbi.org.in/commonman/English/Scripts/AgainstRBI.aspx
Any person who has a grievance against any department of the Reserve Bank may lodge his complaint with CEP Cell. The complaint should contain the name and address of the complainant, the department against which the complaint is being made, and facts of the case supported by documents, if any, relied upon by the complainant.
https://www.livemint.com/industry/banking/have-a-complaint-against-banks-nbfcs-rbi-launches-grievance-redressal-portal-1561446915153.html
Jun 25, 2019 · NEW DELHI : Making it easier to lodge complaints against banks and NBFCs, the Reserve Bank of India (RBI) has launched a new “Complaint Management System (CMS)" website where anyone can complain...
https://economictimes.indiatimes.com/wealth/invest/how-to-file-a-complaint-with-nbfc-ombudsman/articleshow/63168176.cms
Mar 06, 2018 · The Reserve Bank of India (RBI) has recently launched an Ombudsman Scheme for NBFCs for the redressal of complaints against companies registered with the central bank. This move could help the redressal mechanism for investors as there have been several instances of NBFCs not being able to make timely payment of interest and principal to their depositors.
https://www.rbi.org.in/Scripts/FAQView.aspx?Id=125
One can file a complaint with the NBFC Ombudsman by writing on a plain paper and sending it to the concerned office of the NBFC Ombudsman by post/fax/hand delivery. One can also file it by email to the NBFC Ombudsman. A complaint form along with the scheme is also available on RBI's website, though, it is not mandatory to use this format. 8.
https://www.livemint.com/Money/2oHNxf3xYyV5VvtLXdUg8J/How-NBFC-customers-can-get-their-complaints-addressed.html
The RBI has made it mandatory for all the NBFCs to have a grievance redressal officer, whose name and contact details have to be mandatorily displayed in the premises of the NBFCs. You can approach...
https://www.rbi.org.in/regionalbranch/ahmedabad/complaints.aspx
Any person, who has a grievance against any Department of Reserve Bank of India at Ahmedabad may lodge his complaint to the Cell at the above address. The complaint should contain the name and address of the complainant, the department against which the complaint is made, and the fact of the case supported by documents, if any, relied upon by the complainant.
https://www.rbi.org.in/Scripts/BS_NBFCNotificationView.aspx?Id=7866
As complaints received against NBFCs generally pertain to charging of high interest / penal interest, NBFCs shall mention the penal interest charged for late repayment in bold in the loan agreement.
https://www.rbi.org.in/commonman/English/scripts/AgainstBankABO.aspx
Sl. No. Centre Name & Address of the Office of Banking Ombudsman Area of Operation; 1. Ahmedabad: Shri G J Raju C/o Reserve Bank of India 5 th Floor, Nr. Income Tax,
https://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=3468
April 14, 2015 Dear All Welcome to the refurbished site of the Reserve Bank of India. The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved …
https://www.financialexpress.com/money/good-news-rbi-nbfc-ombudsman-for-quick-redressal-of-complaints-against-nbfc-deposits-loans/1077801/
Feb 24, 2018 · The NBFC Ombudsman is a senior official appointed by the RBI to redress customer complaints against NBFCs for deficiency in certain services covered under the grounds of complaint specified under Clause 8 of the Scheme. At present 4 NBFC Ombudsman have been appointed with their offices located in Chennai, Kolkata, New Delhi and Mumbai.Works For: The Financial Express
https://rbidocs.rbi.org.in/rdocs/Content/PDFs/NBFC23022018.pdf
credit cultureamong the Non Banking Financial Companies (NBFCs) and to regulate the credit system of the country to its advantage it is necessary , to provide for a system of Ombudsman for redressal of complaints against deficiency in services concerning deposits, loans and advances and
https://cms.rbi.org.in/cms/Documents/en-US/NBFC%20Complaint%20Form.pdf
the ombudsman scheme for nbfcs, 2018 17. annex ii . form of complaint (to be lodged) with the nbfc ombudsman (to be filled up by the complainant)
https://economictimes.indiatimes.com/industry/banking/finance/banking/rbi-launches-cms-for-filing-online-complaints-against-banks-nbfcs/articleshow/69931505.cms
Jun 24, 2019 · RBI launches CMS for filing online complaints against banks, NBFCs Customers can lodge complaints against any regulated entity with public interface such as commercial banks, urban cooperative banks, NBFCs.
https://wealthtyre.com/rbi-launches-cms-for-filing-online-complaints-against-banks-and-nbfcs/
Jun 27, 2019 · The “Complaint Management System (CMS)” of RBI was launched by the Governor, RBI today. It is a software application to facilitate RBI’s grievance redressal processes. Members of the public can access the CMS portal at RBI’s website to lodge their complaints against any of the entities regulated by RBI.
https://m.rbi.org.in/Scripts/helpdesk.aspx
Consumer Education and Protection Department. The Customer Service Department was renamed as Consumer Education and Protection Department (CEPD) in November 2014 and acts as the single nodal point for receipt and disposal of all external complaints on deficiency of services provided by the Reserve Bank of India and the reserve Bank-regulated entities.
https://coincrunch.in/send-a-formal-complaint-to-rbi-at-the-cep-cells/
They take official complaints against Banks, NBFCs and RBI itself. Any person who has a grievance against any department of the Reserve Bank may lodge his/her complaint with CEP Cell. The complaint should contain the name and address of the complainant, the department against which the complaint is being made, and facts of the case supported by documents, if any, relied upon by the complainant.
https://rbidocs.rbi.org.in/rdocs/Content/PDFs/NBFC23022018_A1.pdf
Address and Area of Operation of the Ombudsmen for NBFCs . SN Centre Address of the Office of NBFC Ombudsman Area of Operation 1. Chennai C/o Reserve Bank of India
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