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https://www.eiopa.europa.eu/Publications/Guidelines/EIOPA-BoS-13-171_Best-Practices-Report-on-complaints-handling-by-Insurance-Intermediaries.pdf
The following Report contains a list of best practices for handling complaints by insurance intermediaries. Their purpose is to contribute to “enhancing customer protection” as described in the underlying statutory objectives of EIOPA 1. They are based on Article 29(2), EIOPA Regulation 2 …
https://www.eiopa.europa.eu/Publications/Reports/EIOPA-BoS-14-043_One_Minute_Guide_on_Complaints_Handling_by_Insurance_Intermediaries.pdf
EIOPAB oS1 3/171 Report on Best Practices by Insura nce Intermediaries in handling complaints of 27 November 2013 5 The complaint would then be handled in accordance with the rules applicable to the insurance undertaking under EIOPA’s Guidelines on complaintshandling by insurance undertakings. See …
https://www.dr-walter.com/fileadmin/data/Multimedia/EIOPA_Best_Practices_Report_complaints-handling_by_Insurance_Undertakings.pdf
The following Report contains a list of best practices for handling complaints by insurance undertakings. Their purpose is to contribute to “enhancing customer protection” as described in the underlying statutory objectives of EIOPA 1. They are based on Article 29(2), EIOPA Regulation 2 …
https://register.eiopa.europa.eu/publications/reports
Report on Good Supervisory Practices regarding knowledge and ability requirements for distributors of insurance products 12.2013 Consumer Trends Report (revised) 12.2013 Report on Best Practices by Insurance Intermediaries in handling complaints 11.2013
https://www.canada.ca/en/financial-consumer-agency/programs/research/best-practices-financial-consumer-protection.html
FCAC’s report on best practices in financial consumer protection in Canada, including the financial consumer protection regimes at the provincial-territorial level, the regulators’ approaches to compliance and enforcement, the complaint-handling procedures and redress mechanisms available to consumers, international best practices and the current federal financial consumer protection ...
https://www.mnb.hu/archivum/Felugyelet/root/fooldal/bal_menu/szakkonz/szakkonz_nemzetkozi/eu-konzultaciok/eukonz_biztositas_penztar/eiopa_20111110
Accompanying the Guidelines, a draft Report setting out Best Practices for Complaints-Handling by Insurance Undertakings has also been published. Both the draft Guidelines and Best Practices Report can be accessed via EIOPA's website. These Guidelines and Best Practices Report aim to contribute to the enhancement of consumer protection.
http://www.actuarialpost.co.uk/article/eiopa-publishes-complaints-handling-guideline-report-2979.htm
The Guidelines in question cover complaints-handling by insurance companies and seek to address two current areas of concern: ... they have been supplemented by a more detailed Best Practices Report, which seeks to promote common supervisory approaches and practices regarding internal systems and controls and internal follow-up of complaints ...
https://www.dilloneustace.com/download/1/Insurance%20Quarterly%20Legal%20and%20Regulatory%20Update%20Q1%202012%20FD.pdf
EIOPA has also published a ‘Report on Best Practices by Insurance Undertakings in handling complaints’, which provides more detailed provisions on insurance undertakings’ internal controls when handling complaints. This consultation period ends on 31 January 2012. Comments should be submitted via email to [email protected] . Both the ...
https://mk0ganadoadvocah7fns.kinstacdn.com/wp-content/uploads/2014/07/InsurancePensionNewsletter_Issue35_July2014.pdf
The Insurance Intermediaries Rule, which incorporates the Guidelines on Complaints-Handling by Insurance Intermediaries and the Report on Best Practices by Insurance Intermediaries in Handling complaints (both published by EIOPA on the 27 November 2013), will enter into force on the 1 July 2014 and will apply to any .
https://www.captive.com/docs/default-source/default-document-library/g-amp-ainsurancelawupdate_21dec12.pdf?sfvrsn=2
Undertakings and the EIOPA’s Report on Best Practices by Insurance Undertakings in Handling Complaints, outlining the arrangements of companies concerned for handling insurance complaints. Moreover, the Insurance Rule complements the guidelines issued by the MFSA on the role of the Consumer Complaints Manager (can be accessed here). ...
https://www.mfsa.mt/GetFile.php?type=site&file=Announcements/Consultation/Documents/Note%20for%20Consultation%2003-2012%20-%20Rule%20on%20Complaints.pdf
on Best Practices by Insurance Undertakings in handling complaints. 2.5 As a consequence, the MFSA is minded to amend article 6 of Insurance Rule 27 of 2009 - Insurers’ Internal Controls, to provide that the requirements of Insurance Rule 27 are without prejudice to the requirements of the proposed new insurance rule on complaints handling. 3.
https://www.mhc.ie/latest/e-zines/insurance-regulatory-update-february-2012/P11
CP 010/2011 Guidelines on Complaints-Handling by Insurance Undertakings. On 9 November 2011, EIOPA published a consultations paper on the following: The Proposal for Guidelines on Complaints-Handling by Insurance Undertakings (EIOPA- CP-11/010a); and; Draft Report on Best Practices by Insurance Undertakings in handling complaints (EIOPA- CP-11 ...
https://www.lexology.com/library/detail.aspx?g=f97e1aa4-a28f-4072-a3f7-65535dc5dbea
Mar 13, 2014 · Guidelines on complaints-handling by insurance intermediaries. ... To view the Report on Best Practices by Insurance ... the imposition of special search obligations on insurance undertakings. ...
https://www.protrip-world-liability.com/legal_notice
Legal notice PROTRIP-WORLD-H is a service of DR-WALTER GmbH. ... The complaint management of DR-WALTER GmbH is based on the Report on Best Practices by Insurance Undertakings in handling complaints of EIOPA (European Insurance and Occupational Pensions Authority). You have the possibility to contact for complaint the respective departments, ...
http://www.mondaq.com/ireland/x/160794/Insurance/Insurance+Quarterly+Legal+And+Regulatory+Update
Jan 16, 2012 · Internal follow-up of complaints-handling; Information to consumers; and; Procedures for responding to complaints. EIOPA has also published a 'Report on Best Practices by Insurance Undertakings in handling complaints', which provides more detailed provisions on insurance undertakings' internal controls when handling complaints.
https://frostinsurances.ie/savacomplaints-procedure/
The Rules comply with the provisions of the Guidelines on Complaints-Handling by Insurance Undertakings and the Reports on Best Practices of Insurance Undertakings in Addressing Complaints, adopted by the European Insurance and Occupational Pensions Authority (EIOPA) and follows the legal obligations regarding the regulation of out-of-court ...
http://www.mondaq.com/x/300526/Reinsurance/EIOPA+Update+13+Mar+2014
On 9 December 2013, EIOPA published a Report on Good Supervisory Practices regarding knowledge and ability requirements for distributors of insurance products. The Report sets out good supervisory practices in the form of high-level principles that competent authorities should apply to all distributors of insurance products.Author: Darren Maher
https://www.mfsa.mt/firms/regulation/insurance/insurance-rules/insurance-rules-applicable-from-1st-january-2016/
SCHEDULE – Best Practices by Undertakings Concerned in Handling Complaints ANNEX – Complaints Reported by Insurance Undertakings Chapter 15: Phasing-in measures for Solvency II Implementation
https://www.mhc.ie/latest/e-zines/insurance-regulatory-update-september-2013/P9
EIOPA has published Guidelines on Complaints Handling by Insurance Undertakings (the “Guidelines”) so as to ensure the adequate protection of policyholders and provides that the arrangements of insurance undertakings for handling all complaints that they receive should be subject to a minimum level of supervisory convergence.
https://www.dr-walter.com/en/legal-notice.html
Unless otherwise agreed, our insurance policies are governed by German Law. The complaint management of Dr. Walter GmbH is based on the Report on Best Practices by Insurance Undertakings in handling complaints of EIOPA (European Insurance and Occupational Pensions Authority).
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