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https://help.sap.com/saphelp_crm60/helpdata/en/2a/e28f71ef4b3240953c9f8f40727225/frameset.htm
You can use the status function to track complaints processing (status tracking). ... SAP CRM saves the product that is the object of the complaint and the reason for the complaint, which you select in categorization, as well as the follow-up actions such as credit …
https://wiki.scn.sap.com/wiki/display/ESpackages/Complaint+Management
Jul 12, 2010 · The Complaint Management ES bundle provides enterprise services that enable users to create and store customer complaints about products or services in SAP Customer Relationship Management (CRM).Once complaints have been created, users can find, read, and modify them, also using enterprise services in this ES bundle.
https://answers.sap.com/questions/6009149/customer-complaint-management.html
May 26, 2009 · Hi all, I am getting some problems & need your help. I am working on SAP-ERP ECC6 standard (not include CRM). My customer require to use Customer Complaint Management function, include: \t - Record Complaint \t\t\t- Tracking the complaint \t\t\t- Record
https://wiki.scn.sap.com/wiki/display/ERPLO/CUSTOMER+COMPLAINTS
Dec 04, 2012 · This wiki page will briefy discuss about customer compliant process as dealt in SAP Sales and Distribution. Scenario. Following is the list of different scenarios which can be part of this customer complaint ... in customer complaints processing, when a customer sends goods back. You can create the returns order in one of the following ways: ...Document 1.: Returns Order
https://help.sap.com/saphelp_crmhana/helpdata/en/46/40a420a4185fa9e10000000a1553f7/content.htm
SAP CRM. Complaints processing is integrated with service processes and sales transactions. This means that you can create complaint transactions or returns transactions with reference to preceding transactions, which allows you to copy the data from the associated preceding transaction.
https://answers.sap.com/questions/7087562/customer-complaint-handling.html
Hi all, I want to do the complaint process in sap. Customer will send their complaint about the product through mail or phone or letter to the company. Company person will monitor all the complaint and he wants to enter the complaint details in sap.
https://www.sap.com/about/customer-involvement/customer-stories.html
Explore customer reviews from some of the 320,000 satisfied SAP clients who are transforming their businesses with SAP software and services. ... (ERP) is protecting endangered wildlife using satellite tracking technology, drones that deter poachers, and a strategy based on poverty alleviation. Search for customers like you. Previous Next.
https://searchcustomerexperience.techtarget.com/answer/Three-ways-to-track-customer-complaints-and-feedback
Oct 30, 2008 · To uncover unvoiced customer complaints, first, employ a policy we call "complaint discovery."Constantly work to obtain customer feedback, and ask whether the customer has any complaints or suggestions for future improvements at regular intervals.In addition, ask this question after any unusual or significant event or transaction occurs with a customer.Author: Techtarget
http://asqservicequality.org/glossary/complaint-tracking/
May 04, 2016 · Complaint tracking is used to capture, monitor, and analyze customer complaints and other feedback in order to improve and maintain an organization’s quality of service delivery. Organizations should capture negative feedback (complaints) and positive feedback (praise) to incorporate a holistic data set of customer feedback into their service ...
https://www.sapanalytics.cloud/resources-customer-feedback-analytics/
SAP Analytics Cloud customer feedback analytics. With SAP Analytics Cloud, you can uncover actionable insights from your customer feedback data. To find the hidden value within your customer feedback, try SAP Analytics Cloud today.
Complaint management features provide an effective resource for building customer relationships by engaging with customers and providing timely responses to customer feedback. Flexible workflow, built-in correspondence and extensive reporting are among the many features that will streamline your business.
https://reviews.fitsmallbusiness.com/sap-concur/
Nov 19, 2018 · SAP Concur is a travel management solution that enables users to automate their travel expense tracking and booking tasks. Its features include customizable pre-spend control, mobile booking, budget insights, detailed itinerary, and more. In this article, we covered user reviews.4.4/5(25)
https://www.quora.com/What-are-the-biggest-complaints-of-SAP
Feb 07, 2011 · I can answer for the practices that occur in Latin America, at least in Argentina. The complaints mostly come up from small and medium-sized enterprises who think they can act like big companies forgetting that they neither have the infrastructure...
https://www.capterra.com/p/380/Concur-Expense/
SAP Concur Expense takes companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, vendor invoice, compliance and risk. ... Pros: We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very ...
https://www.featuredcustomers.com/vendor/sap
Read 1458 SAP Customer Reviews & Customer References. These use cases, approaches and end results from real customers include 692 testimonials & reviews, 456 case studies, success stories, reviews, user stories & customer stories, and 310 customer videos & reviews.4.7/5
https://blogs.sap.com/2014/09/02/warranty-claim-management-in-sap/
Sep 02, 2014 · Warranty management in SAP plays a crucial role across industries since it allows automatic tracking of product/services under warranty period and as well re-imbursement of claim expenses with in validity.
https://www.predictiveanalyticstoday.com/sap-cpq/
Aug 29, 2017 · SAP CPQ helps businesses automate and streamline the solution-selling process to quickly deliver targeted solutions that meet customers’ unique business requirements. SAP CPQ features a comprehensive, scalable configuration engine, which helps cut through complexity and quickly design multifaceted solutions from the bottom up, improving CPQ efficiency. Its intuitive interface and ...8.8/10
https://www.predictiveanalyticstoday.com/sap-ariba-procure-pay/
Oct 28, 2018 · SAP Ariba Procure to pay is an easy-to-use, procure-to-pay software solution that sets procurement standards, and provides fast guided buying experience. Some of the leading features of SAP Ariba include guided buying, easy integration, more visibility and more control, lower costs and risks, global reach and more efficient collaboration. ...8.1/10(1)
https://www.sap.com/about.html
SAP North America oversees the company’s business operations in the U.S. and Canada. Get to know our management team, learn about our long-term commitment to community, and find out what the SAP University Alliances program is doing to empower students at home and abroad.
https://www.pcmag.com/reviews/concur-expense
Jan 13, 2020 · Concur Expense is a solid and mature expense tracking solution that's now part of SAP. While this makes it a better candidate for larger organizations, the product still has some difficulties in ...3.5/5
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