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http://www.ilo.org/dyn/normlex/en/f?p=1000:53::::53:P53_FILE_ID:3131002
A formal and appropriate complaint procedure for a fair, effective and expeditious handling of seafarer complaints shall be made available on board by the Shipowner. Seafarers lodging a complaint may be accompanied or represented during the procedure. The complaint system must include safeguards against victimisation.
http://seafarersrights.org/right-to-complain-on-board/
Right to complain on board. 2nd October 2014. Home ... A seafarer has the right to an on board complaints procedure to complain about breaches of their rights under the MLC. On board complaint procedures must aim to resolve complaints at the lowest level possible, but seafarers must be able to directly complain to the master, the shipowner and ...
https://www.seafarerhelp.org/en/about/complaints-procedure
Our Complaints Procedure is available to those who use our SeafarerHelp services including those affected by our promotional materials. SeafarerHelp will respect your confidentiality and keep your complaint confidential. Any information about the complaint will usually only be shared with those who need to know in order to help resolve it.
https://www.liscr.com/maritime/mlc-complaint
Maritime Labour Complaint Form. About Liberian Registry. About the Registry; Unique Advantages; Performance Record
https://www.seafarers.org/documents/aboutthesiu/MLCManualFinal.pdf
We affirm that there shall be no charges to the seafarer for recruitment and placement services and that no means, mechanisms or lists intended to prevent or deter our members from gaining employment for which they are qualified will be used by our Union. Our goal …
https://www.seafarerhelp.org/fr/about/complaints-procedure
Our Complaints Procedure is available to those who use our SeafarerHelp services including those affected by our promotional materials. SeafarerHelp will respect your confidentiality and keep your complaint confidential. Any information about the complaint will usually only be shared with those who need to know in order to help resolve it.
https://speedy.global/mlc-compliant-manning-agent
Speedy Global is an MLC Compliant Manning Agent. We supply candidates from throughout Asia to the cruise line industry. We have all the policies and procedures necessary to fully comply with the Maritime Labor Convention 2006 and all amendments thereof.
https://www.the-triton.com/2017/04/rules-of-the-road-under-mlc-crew-have-right-to-a-complaint-procedure/
The Convention also gives seafarers the right to refer a complaint to port State authorities. The provision for and application of an on-board complaints procedure do not prejudice a seafarer’s right to seek redress through whichever legal means the seafarer considers appropriate.Author: Jake Desvergers
https://marineengineersblogs.blogspot.com/2015/01/onboard-compliant-procedure-on-indian.html
Jan 19, 2015 · onboard compliant procedure on indian ships as per mlc-2006. ... a voyage have right to separately report his complaints to the authorized officer at that port under the mlc onshore seafarer complaint handling procedure.
https://www.liscr.com/mlc-category/regulation-515-%E2%80%93-board-complaint-procedures
Recommend that the SRPS which engages the seafarers collect this information and enter it in the copy of the on-board complaint procedures and handed over before the seafarer leaves to join a ship. MLC Category: REGULATION 5.1.5 – ON-BOARD COMPLAINT PROCEDURES ... The seafarer is required to be provided with a copy of the on-board handling ...
http://www.ilo.org/dyn/normlex/en/f?p=1000:53::::53:P53_FILE_ID:3130825
seafarer of their choice on board the ship. 9) Seafarers have the right to be accompanied or represented during the complaints procedure. 10) The complainant seafarer shall not be victimized. 11) All complaints and decisions on them shall be recorded and a copy provided to the complainant seafarer.
https://smsmaritimeservices.blogspot.com/2011/06/mlc-2006-seafarers-complaint.html
If a seafarer written complaint is received during a MLC inspection, the inspector should not intervene to resolve the complaint but instead check to see if the seafarer is aware of the Onboard Complaint procedure and whether the seafarer has made use of the procedure.
http://seafarersrights.org/right-to-complain-on-shore/
A seafarer who submits their complaint to an authorized port officer using the on shore procedure has: the right to prompt and practical means of redress; the right to confidentiality; and; the right to make known his own views. If the complaint is not resolved, the …
https://www.seabourn.com/assets/welcometosbn/MLC_2006_Onboard_Complaint_Procedure.pdf
www.seabourn.com ONBOARD COMPLAINT PROCEDURE – MARITIME LABOUR CONVENTION 2006 (MLC, 2006) PURSUANT TO MLC, 2006 REGULATION 5.1.5; BMA INFORMATION BULLETIN NO. 141 Consistent with Seabourn’s commitment to the wellbeing of seafarers onboard our ships the following Onboard Complaint Procedure has been created to receive and address allegations of breaches of …
https://www.deutsche-flagge.de/en/crew/complaints
Seafarer's complaints. ... one person on board the ship who can on a confidential basis provide impartial advice to the seafarer in respect of a complaint. The seafarer may be accompanied or represented by this confidant or by another person enjoying his confidence on board the ship during the complaint procedure. A seafarer must not be ...
https://www.superyachtnews.com/crew/on-board-complaint-procedures
Jun 19, 2018 · In a circular to its fleet, the Maritime Cook Islands map out the process of producing a complaint procedure on board a Cook Islands flagged vessel for the fair, effective and expeditious handling of seafarer complaints alleging breaches of the provisions of the MLC 2006. The key points are highlighted in the following.Author: Bryony Mccabe
https://maritime-executive.com/article/seafarers-complain-of-racism-and-access-to-shore-leave
Some seafarers called for an independent complaint line or procedure to be made available. ... ““While no-one would condone 'enjoying' time ashore so much that a seafarer would be in breach of ...
https://seafarertimes.com/2018-19/node/3781
Some seafarers called for an independent complaint line or procedure to be made available. ... ““While no-one would condone 'enjoying' time ashore so much that a seafarer would be in breach of drug and alcohol policies, crew members need to be able to relax and recuperate,” states the report. “Once again, the phrase used was that 'shore ...
https://fma.fo/complaint-procedure/
The complaint procedure drawn up must contain protective measures against the risk of victimization. When a seafarer files a complaint, he or she is entitled to be accompanied or represented during the complaint procedure. The shipowner must give the seafarer a copy of the complaint and the decision that is taken as a result of the complaint.
https://barbadosmaritime.org/bulletin-219-mlc-on-board-complaints-procedure/
If the on board complaint procedure is not effective the seafarer may take the matter to BMSR. However, the seafarer has the right to bring the matter directly to BMSR at any time. All such complaints will be treated by BMSR in confidence and will be given serious consideration.
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