Serco Work Programme Complaints

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Serco Group Plc - a leading provider of public services

    https://www.serco.com/
    Welcome to Serco Group plc. Serco is a FTSE top 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

Serco office address and locations

    https://www.serco.com/contact-us
    Our Registrars are: Equiniti Aspect House Spencer Road Lancing West Sussex BN99 6DA. T: 0371 384 2932 There is a text phone available on 0371 384 2255 for shareholders with hearing difficulties (Calls to both these numbers are charged at 8p per minute from a …

Thousands of jobs to go in government shakeout of welfare ...

    https://www.theguardian.com/politics/2017/jan/13/thousands-of-jobs-to-go-in-government-shakeout-of-welfare-to-work-sector
    Jan 13, 2017 · Thousands of experienced employment coaches are expected to lose their jobs over the next few weeks as ministers trigger the first stage of a massive shakeout of …

UK Workfare Work Programme Protest banners: WORK …

    https://a4eprotest.blogspot.com/2011/05/work-programme-complaint-procedure.html
    Serco, a FTSE 100 company, have won only 2 workfare Work Programme contracts: South Yorkshire and West Midlands Shire. Serco have followed many other Work Programme providers in remaining silent about whether Serco workare Work Programme jobseekers will be expected to wear the traditional striped ball and chain gang prisoner uniformAuthor: Teflon Don

Serco given £200m contract to run two more immigration ...

    https://www.theguardian.com/uk-news/2020/feb/20/serco-given-200m-contract-to-run-two-more-immigration-removal-centres
    7 days ago · A private firm that runs an immigration removal centre dogged by allegations of abuse has been awarded a £200m contract by the Home Office to run two more such centres.

Work Programme: Best Practice Report – DWP response

    https://www.base-uk.org/sites/default/files/government-response-work-programme-best-practice-report.pdf
    Work Programme: Building Best Practice Report Responses to Recommendations . Executive summary . The Work Programme Building Best Practice Group was established by the Minister for Employment to deliver a series of recommendations to improve the existing Work Programme and influence the development of any future Work Programme. The

Inspiring Families Customer Charter - serco-ese.com

    https://www.serco-ese.com/inspiring-families/customer-charter
    Tell us if you have any comments, compliments or complaints. Make the most out of your time on the programme and enjoy the journey. This programme was created to support you to progress in work and enjoy a better quality of life so help your adviser to help you. Once you’ve found work, please make sure you:

The Work Programme - gov.uk

    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/49884/the-work-programme.pdf
    The Work Programme is a major new payment-for-results welfare-to-work programme that launched throughout Great Britain in June 2011. Along with the Universal Credit benefit reforms, it is central to the Coalition Government’s ambitious programme of welfare reform. The Work Programme is being delivered by a range of private, public and ...

Serco Employment, Skills and Enterprise - privacy policy

    https://www.serco-ese.com/privacy-policy
    Serco operates on a global basis and accordingly we may share personal information with other companies within Serco Group located outside the European Economic Area, but we will ensure such transfers are covered by our intra-group data sharing agreement entered into by all relevant entities.

Working at Serco in Manchester: Employee Reviews Indeed ...

    https://www.indeed.co.uk/cmp/Serco/reviews?fcountry=GB&floc=Manchester
    Reviews from Serco employees about Serco culture, salaries, benefits, work-life balance, management, job security, and more. ... On the phone's I can take on average 80+ calls from enquiries to orders and also complaints. ... security conscious company, overly regulated enviroment, extensive training programme for permenant staff however ...3.6/5(3.9K)

An outgoing DWP minister just revealed the millions it ...

    https://www.thecanary.co/trending/2018/07/11/an-outgoing-dwp-minister-just-revealed-the-millions-it-pays-out-to-a-notorious-company/
    An outgoing Department for Work and Pensions (DWP) minister just revealed the extent to which a notorious private outsourcing firm has its claws in the welfare state. It’s to the tune of over £ ...

Leon Gates - Business Assurance Director - Capita LinkedIn

    https://uk.linkedin.com/in/leon-gates-37236b65
    View Leon Gates’ profile on LinkedIn, the world's largest professional community. ... Investigate any compliance irregularities (complaints, fraud incidents, security incidents) ... Responsible for managing and assuring the contractual and financial compliance requirements for Serco's Work Programme ContractsTitle: Business Assurance Director

Shaw Trust - Wikipedia

    https://en.wikipedia.org/wiki/Careers_Development_Group
    Careers Development Group. The Careers Development Group was a workfare organisation and Work Programme provider in the United Kingdom. Pursuing a goal of providing a helping hand to needy and jobless people, Careers Development Group had been working for over three decades.Location: Bristol, England, UK

Serco to pay back £69m over fraudulent tagging contracts ...

    https://www.independent.co.uk/news/business/news/serco-to-pay-back-69m-over-fraudulent-tagging-contracts-9015214.html
    Dec 19, 2013 · Serco to pay back £69m over fraudulent tagging contracts . ... Private security firm Serco has agreed to repay the Government a total of £68.5 million for overcharging taxpayers on criminal ...

Serco - Together for children hiring Project Manager in ...

    https://uk.linkedin.com/jobs/view/project-manager-at-teaching-2-inspire-1735671130
    Serco - Together for children Cambridge, GB. Apply on company website. ... Be the point of contact for customer complaints, respond quickly and proactively to resolve the issue as presented, escalating to the Delivery Manager/Customer Fulfilment Director as appropriate. ... Lead a number of projects or programme of work for one or more mainly ...Work Location: CB2

Serco Russam

    https://russam.co.uk/case-studies/serco
    The Situation.. As part of a larger Corporate Renewal Programme Serco embarked on a Global Finance Transformation (GFT) in part driven by a number of highly public contract failures and the need to demonstrate commitment to transforming the business and renew corporate reputation.

Watchdog fines second Deloitte partner for work with Serco ...

    https://www.standard.co.uk/business/watchdog-fines-second-deloitte-partner-for-work-with-serco-subsidiary-a4273106.html
    Watchdog fines second Deloitte partner for work with Serco subsidiary ... "We have a programme of continuous improvement for our audit quality processes, which have evolved significantly since ...

WOKING BOROUGH COUNCIL Overview and Scrutiny Work …

    https://moderngov.woking.gov.uk/mgConvert2PDF.aspx?ID=9644
    The Work Programme is designed to assist the Council with its overview and scrutiny role by providing Members with an indication of the current ... Serco. For the Committee to review the services ... Overview of Complaints Received and Contract Review.

Caledonian Sleeper Services: 14 Jan 2020: Scottish ...

    https://www.theyworkforyou.com/sp/?id=2020-01-14.3.0
    Jan 14, 2020 · A range of measures are being taken forward as a result, including a rolling programme of retrospective technical work on the new rolling stock by CAF to close out on-going issues that have had an impact on the passenger experience. Good progress has been made on that matter, according to Serco Caledonian Sleepers.

WOKING BOROUGH COUNCIL Overview and Scrutiny Work …

    https://moderngov.woking.gov.uk/documents/s8635/OSC19-022%20Work%20Programme%2016%20September.pdf
    Work Programme. For the Committee to receive the updated Work Programme. None None Hanna Taylor Matters for Scrutiny Serco. For the Committee to review the services provided by Serco and their capacity to achieve and improve services. None None Geoff McManus Waste Management Contract Review. To review the level of complaints and service



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