Signpost Housing Association Complaints

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Sovereign Housing Association - Home

    https://www.sovereign.org.uk/
    We are a leading housing association, driven by our social purpose where our residents are at the heart of everything we do – more homes, better places, excellent services.

Sovereign Housing Association - Contact us

    https://residents.sovereign.org.uk/contact-us/
    Sovereign Housing Association - Contact us

Complaints - Adactus Housing Association

    https://www.adactushousing.co.uk/information-article/complaints
    Complaints are different to everyday enquiries such as reporting repairs, rent enquiries or reporting anti-social behaviour issues. Everyday enquiries are not covered by this policy. We would define a complaint under our policies as:

Sovereign Housing Association - Contact us

    https://www.sovereign.org.uk/contact-us/
    You can get in touch online using MySovereign or give us a call on 0300 5000 926

Complaints - Jigsaw Homes Group

    https://www.jigsawhomes.org.uk/complaints/
    Complaints process. All our frontline employees are able to help customers who want to make a complaint; if they can’t help a customer themselves, they will help the customer find someone who can. If you need to make a general complaint you should refer to the Complaints Policy HERE. Please also refer to our customer guide to complaints HERE.

Shian – SHIAN Housing Association

    https://www.shian.org.uk/wp2/
    We are a nimble, responsive, black-led organisation that knows our tenants personally and offers a genuine, caring service. We understand and help tenants with their challenges, by providing a range of well-designed, quality homes.

LiveWest

    https://www.livewest.co.uk/
    LiveWest is a housing association with homes across the south west. We believe in a home for everyone. Find out more about homes to buy, shared ownership, affordable homes to rent.

Sovereign Housing Association - Home Facebook

    https://www.facebook.com/asksovereign
    Sovereign Housing Association, Newbury, Berkshire. 6,823 likes · 100 talking about this. Sovereign is a social business and one of the largest housing associations in the country. We provide over...Followers: 7.2K

Sovereign Housing Association - MySovereign New Home

    https://my.sovereign.org.uk/
    MySovereign is the online home of everything to do with your Sovereign tenancy and is available 24 hours a day, every day. You can pay your rent, book a repair and update your details all in one place.

Sovereign Housing Association - Repairs and maintenance

    https://residents.sovereign.org.uk/repairs-and-maintenance/
    We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Sovereign Housing website. You can read all about the cookies used on this site and how to remove them on our cookies information page.

Home Stonewater

    https://www.stonewater.org/
    Leading housing provider Stonewater has been shortlisted for a national housing award, recognising its outstanding work with … First bricks being laid at the former Victoria Carpets Sports… Construction work is progressing at the Queen’s carpet maker – Victoria Carpets’ – former sports ground in Kidderminster.

Home - Selwood Housing

    https://www.selwoodhousing.com/
    Selwood Housing is a registered charity (1141124). Selwood Housing Society Limited is a company limited by guarantee (4168336). We are authorised and regulated by the Financial Conduct Authority reference no 739371.

YOUR GUIDE TO MAKING A COMPLAINT - Housing association

    http://www.paragonha.org.uk/sites/www.paragonha.org.uk/files/Complaints%20Leaflet%20v%206%20April%202019%20Web%20Based%20on%20Word%20Version.pdf
    Paragon Housing Association is committed to providing high-quality customer service. We value complaints and use information from them to help us improve our services. If something goes wrong or you are dissatisfied with our services, please tell us. This leaflet describes our complaints procedure and how to make a complaint. It also tells

Grand Union Housing Group Home - GUHG

    https://www.guhg.co.uk/
    Grand Union Housing Group (GUHG) is committed to the General Data Protection Regulation (GDPR) to promote accountability and transparency. In order to process your request and help us deliver efficient services we need to collect relevant personal details.

A councillor’s workbook on handling complaints for service ...

    https://www.local.gov.uk/sites/default/files/documents/11.65%20Handling%20Complaints%20for%20Service%20Improvement%20-%20a%20councillors%27%20workbook_02.pdf
    monitoring complaints • explain how to use complaints to drive service improvement • signpost sources of information for complaints that are outside your council’s remit. Being equipped to handle complaints As a councillor, you will receive all kinds of complaints, from all kinds of people. To be able

Complaints Handling by Social Landlords in Scotland A ...

    https://www.housingregulator.gov.scot/media/1088/thematic-complaints-handling-by-social-landlords-in-scotland-february-2017.pdf
    Complaints Handling by Social Landlords in Scotland ... 17. SPSO good practice states that landlords should signpost service users to support ... Association. Glasgow West Housing Association. Williamsburgh Housing Association ...

Working together: building better lives, better homes and ...

    https://www.bcha.org.uk/
    We are a not for profit, registered Housing Association that have been supporting the local community including those experiencing homelessness for the past 50 years. We have helped over 10,000 people each year off the streets, out of abuse, over skill barriers and onto independent living.

Information sharing agreements - bristol.gov.uk

    https://www.bristol.gov.uk/data-protection-foi/information-sharing-agreements
    Definition of information sharing agreements / protocols. Agreements that set out the lawful basis for the use of personal data by the public sector, across traditional organisational boundaries, to achieve better policies and deliver better services.

Better Management of Complaints in the Housing Sector SPD

    http://www.salford.ac.uk/spd/courses/complaints-in-the-housing-sector
    The effective management of complaints within the Housing Sector leads to improved customer relationships, more productive and happier employees along with increased productivity. This programme looks at improving process tools, strategies and behavioural techniques to ensure all elements of customer satisfaction, particularly complaints, are handled more effectively in future.

Welcome to Aster

    https://www.aster.co.uk/
    Housing Association. We’re proud to be an award-winning housing association. We’re a landlord, owning more than 30,000 homes and providing services to over 90,000 customers. LANDLORD SERVICES. ... Aster Foundation. The Aster Foundation was created by us to give something back. It’s the work we choose to do over and above our landlord and ...



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