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https://www.translink.ca/Plans-and-Projects/Noise-Study.aspx
In response to noise concerns from residents along the Expo and Millennium lines, TransLink recently conducted a multi-step SkyTrain Noise Study. We want to be good neighbours, so we engaged an internationally-recognized acoustic engineer to assess noise levels along the Expo and Millennium lines and to evaluate possible noise-mitigation options.
https://transitpolice.ca/contact-us/
Complaints. Transit Police officers are held to a high standard of conduct. If you have a complaint, contact our Professional Standards Unit, Monday to Friday, 8 am to 4 pm, at 604-516-7435, or complete the online form. General Inquiries
https://vancouversun.com/news/local-news/transit-cops-lawyers-slam-police-complaints-commissioner-over-hearing
Jan 05, 2018 · Police Complaints Commissioner Stan Lowe, above, was criticized Friday by lawyers for two Transit police officers, accused of misconduct in 2011 …
https://en.wikipedia.org/wiki/Skytrain_police
The Metro Vancouver Transit Police (MVTP), ... At the opening of the first SkyTrain line in December 1985, 15 Special Provincial Constables (SPCs) were appointed to BC Transit Security. SPCs did not carry firearms, but did carry pepper spray and batons. As the transit system grew, so did the scope and responsibility of these peace officers.Abbreviation: MVTP (branding), SCBCTAPS (official)
https://www.translink.ca/Customer-Service/General-Contact-Information.aspx
SkyTrain Assistance Counter. This is the first SkyTrain Assistance Counter (STAC) on ours network and is staffed by SkyTrain Attendants during all station operating hours. Attendants will be able to provide customers with directions, system maps, brochures, and real-time transit updates.
https://en.wikipedia.org/wiki/SkyTrain_(Vancouver)
SkyTrain uses a fare system shared with other local transit services and is policed by the Metro Vancouver Transit Police. SkyTrain attendants (STAs) provide first aid, directions and customer service, inspect fares, monitor train faults, and operate the trains manually if necessary.Number of stations: 53 (List of stations)
https://new.translink.ca/feedback
Thank you for submitting your feedback! If you've requested a response, we aim to provide a reply within 15 business days. Your opinion is important to us.
https://vancouver.ca/home-property-development/get-help-with-noise.aspx
For noise concerns in parks, or if the type of noise isn't listed in the form below, read how to report other types of noise ...
http://www.bcpolicecomplaints.org/vancouver_skytrain_translink_transit_police_overpaid.html
Transit police on patrol on SkyTrain from Vancouver into Surrey — in Surrey, BC, July 16, 2010. Sun columnist Ian Mulgrew argues the transit police force isn’t worth what it costs. Photo: Bill Keay, Vancouver Sun . If there is such a good case to be made for TransLink’s stand-alone police force, why doesn’t BC Ferries have its own armed ...
https://globalnews.ca/news/3948776/complaints-hearing-underway-for-transit-officer-who-assaulted-a-ubc-student-in-2011/
Jan 05, 2018 · A police complaints commission hearing got underway in Vancouver on Friday for two transit cops accused of assaulting a young man at a SkyTrain station seven years ago.Author: Amy Judd
https://bc.ctvnews.ca/report-on-alleged-transit-police-assault-was-altered-crown-1.1698418
Report on alleged Transit Police assault was altered: Crown ... but a copy of the original report survived with the police complaints commissioner. ... during a welfare check on the steps of ...
https://transitpolice.ca/about-us/faqs/
Our officers receive training at the Justice Institute of BC Police Academy. Similar to municipal police, Transit Police are overseen by a police board. Transit Police officer conduct, similar to municipal police, is overseen by the Office of the Police Complaints Commissioner and the Independent Investigations Office. Read more About Us
https://www.straight.com/article/transit-gun-plan-draws-fire
Unlike SkyTrain's unarmed special constables, the new force is subject to the police complaints commissioner's jurisdiction. "For all intents and purposes, they have the same authority as a ...
https://www.cbc.ca/news/canada/british-columbia/skytrain-sexual-assault-ads-pulled-by-vancouver-transit-police-1.2720739
A sexual assault poster campaign across the SkyTrain system is being hastily removed after TransLink received complaints that the wording of the ads suggested victims were to blame.
https://www.nationthailand.com/national/BTS-apologises-for-guards-clash-with-Irish-passeng-30178547.html
Bangkok Mass Transit System (BTS), the operator of the Skytrain, yesterday apologised to a foreign passenger who claimed he was attacked by a security guard for breaching a rule banning gas-filled balloons on the rail system. ... The apology followed the filing of police complaints by both sides in the March 16 altercation at Prompong Station.
http://www.dearcustomerrelations.com/best-ever-complaint-letters/
Here are three complaints letters I’ve written in the past year. Warning, they are quite long. The first was to Itunes about they’re appalling customer service in response to my itunes account hacked and money stolen, the second is to West Mercia police in relation to them offering me a speeding awareness course, and the third is to Littlewoods about their 2012 xmas ad campaign.
https://www.cbc.ca/news/canada/british-columbia/video-captures-suspect-in-card-skimming-scam-1.4800885
Video captures suspect in card skimming scam. ... on Metro Vancouver's Canada Line SkyTrain in July. Police issued a warning on July 11 after they ... any customer complaints about compromised ...
http://www.bcpolicecomplaints.org/vancouver_skytrain_transit_police.html
Nov 30, 2011 · Vancouver’s transit cops, the South Coast British Columbia Transportation Authority Police Service, carry guns, Tasers and pepper spray and hang around SkyTrain stations in large groups far away from trouble spots, but they are scared to ride Coast Mountain buses, despite the frequency of very serious assaults on bus drivers.
https://www.osac.gov/Content/Report/b93ec1d4-0e1e-4f8a-bf50-15f4aebc572e
Tourist Police, stationed in popular tourist areas, generally speak English, and many English-speaking volunteers in Bangkok assist the Tourist Police with translation. Tourist Police are generally helpful in assisting tourists. Several Tourist Courts deal with petty crime and complaints involving foreigners.
https://buzzer.translink.ca/tag/customer-complaints/
The Commissioner’s approval of the current customer complaints process is conditional on TransLink demonstrating over the coming year that it is identifying patterns and trends in customer complaints, reporting them to its respective Boards, and tracking progress in addressing the causes of complaints.
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