Small Business Complaints Australia

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Make a consumer complaint ACCC

    https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
    As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem. The business might ask you for proof of purchase and discuss whether it is a minor or major problem to determine a repair, replacement, or refund.

Handling customer complaints Small Business

    https://www.smallbusiness.wa.gov.au/business-advice/avoiding-and-managing-disputes/handling-customer-complaints
    At some stage your business is likely to receive a customer complaint. Dealing with it in a positive and constructive manner will help to keep your customers. In general customers who are unhappy with your product or service will not complain to you – but they will complain to others and take their business elsewhere. Managing customer complaints and resolving them quickly will result in ...

Report a small business issue ACCC

    https://www.accc.gov.au/contact-us/contact-the-accc/report-a-small-business-issue
    Report a small business issue Use this form to report a business that may be doing the wrong thing under the Competition and Consumer Act 2010 . Find out what we can and can’t do for small business .

Information for small business - Australian Financial ...

    https://afca.org.au/what-to-expect/small-business/
    We can consider complaints about business finance that you use for your small business, such as credit cards, loans, commercial bills, hire purchase or leases where you are buying goods by making payments in instalments. We can also consider complaints about letters of credit, lines of credit and overdrafts. Credit facility over $5 million

Telstra - Making a complaint - Support

    https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
    What we aim to do when you make a complaint. When you call Telstra, the consultant that answers your call will aim to resolve your issue with you on the spot. When you submit a complaint online, fax or write to us we aim to acknowledge emails and letters within one business day of receipt.

Home page Australian Taxation Office

    https://www.ato.gov.au/
    The ATO is the Government’s principal revenue collection agency. Our role is to manage and shape the tax, excise and superannuation systems that fund services for Australians.

Australian Small Business and Family Enterprise Ombudsman

    https://www.asbfeo.gov.au/
    We support Australian small business and family enterprises and advocate on their behalf. Australian Small Business and Family Enterprise Ombudsman Skip to main content

Contact us Small Business

    https://www.smallbusiness.wa.gov.au/about-us/about-sbdc/contact-us
    If you’re experiencing an issue or would like to provide feedback regarding our website please contact us at [email protected] and include your name and contact information. Business advice in Australia. The information and advice provided on our website is intended for businesses that operate in Western Australia (WA).

Commissioner and Ombudsman services business.gov.au

    https://www.business.gov.au/Planning/New-businesses/Commission-and-Ombudsman-services
    Small business commissioners and ombudsmen provide advice and can help you to manage disputes. Australian Small Business and Family Enterprise Ombudsman (ASBFEO) – provides information and assistance to small businesses, including referral to dispute resolution services.; Fair Work Ombudsman (FWO) – provides information and advice about Australia's workplace rights and rules.

Complaints we can and can't take The Telecommunications ...

    https://www.tio.com.au/complaints-we-can-and-cant-take
    We can deal with most complaints from residential and small business customers about your landline telephone, mobile or internet service. You must have tried to resolve the issue with your provider before we will deal with your complaint. Who we can help We only deal with complaints from residential and small business customers. To decide whether a business is small, we consider its turnover ...

SA.GOV.AU - Consumer complaints and advice

    https://www.sa.gov.au/topics/rights-and-law/consumer-rights/disputes/consumer-complaints
    Consumer and Business Services (CBS) provide consumer advice in a range of situations. Use this form for: general consumer advice; complaints and enquiries about businesses, tradespeople and scammers; concerns about the supply of alcohol to minors. Start now. Related information Contact.

Small Business Community Association Better Business ...

    https://www.bbb.org/us/az/chandler/profile/vanity-publisher/small-business-community-association-1126-1000020151
    Small Business Community Association ... and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles ...

How To Handle Customer Complaints Small Business Guide ...

    https://www.xero.com/au/resources/small-business-guides/business-management/handle-customer-complaints/
    Most small businesses will receive complaints at one stage or another. But it's how you deal with them that matters. We sat down with CustomerSure, a customer feedback business application, to hear their insights about turning a customer complaint into a positive experience.

Small business - Consumer Affairs Victoria

    https://www.consumer.vic.gov.au/resources-and-tools/business-resources/small-business
    tips to help protect your business from scams. Subscribe to our small business newsletter. Australian Consumer Law. The Australian Consumer Law commenced on 1 January 2011. This law made business easier, because your rights and responsibilities as a small business are the same, no matter where you operate in Australia.

Support for businesses in Australia

    https://www.business.gov.au/
    Connecting you to information, grants, registrations and support to help your business succeed in Australia. Connecting you to information, grants, registrations and support to help your business succeed in Australia. ... My Business Health for small business owners. A healthier way for you to plan and run a healthy business.

Small Business :: Financial Ombudsman Service

    https://www.fos.org.au/small-business/
    Small Business; Small Business. On 1 November 2018, the Financial Ombudsman Service (FOS) was replaced by the Australian Financial Complaints Authority (AFCA). AFCA deals with all new financial services complaints from this date, and manages any ongoing complaints previously lodged with FOS. For more information, visit the AFCA website.

Small Business - Help for small business - Fair Work Ombudsman

    http://www.fairwork.gov.au/find-help-for/small-business
    To make it easier for small business to resolve workplace issues and other business issues, the Australian Small Business and Family Enterprise Ombudsman provides information to help businesses better understand and manage their dispute, including: Visit the Australian Small Business and Family Enterprise Ombudsman's website to find out more.

Manta - The Place for Small Business

    https://www.manta.com/
    Find great small businesses around the corner and across the country. Or become one of the thousands of small businesses joining our community today. Manta - The Place for Small Business

AFCA announces dedicated small business ombudsman ...

    https://www.afca.org.au/news/media-releases/afca-announces-dedicated-small-business-ombudsman/
    Commercial and Asset Finance Brokers Association of Australia President and Council of Small Business Organisations Australia Deputy Chair David Gandolfo also welcomed the news that AFCA will be appointing a dedicated lead small business ombudsman to …



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