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https://www.dummies.com/business/customers/how-to-deal-with-small-business-customer-concerns-and-complaints/
When a small business customer expresses a concern or has a complaint, don’t panic. Use the customer complaint as an opportunity to improve small business service or product for all your customers and to grow your business as a result. Dissatisfied customers complain to dozens of friends and post disparaging messages that go viral online, […]
https://www.inc.com/christine-lagorio/business-complaints-reddit.html
Nov 20, 2014 · Entrepreneurs' Biggest Complaints, Aired Frustrated small-business owners let it all out in on a Reddit thread. By Christine Lagorio-Chafkin Senior writer, Inc. @ LagorioAuthor: Christine Lagorio-Chafkin
https://www.xero.com/us/resources/small-business-guides/business-management/handle-customer-complaints/
When your small business receives a complaint, the natural reaction is for you, as business owner, to feel defensive. Managing most complaints will be genuine issues from upset or disappointed customers. They aren't trying to make trouble for you – they're letting you know that your business has made a …
https://www.forbes.com/sites/jimblasingame/2017/01/21/top-10-things-that-keep-small-business-owners-up-at-night/
Jan 21, 2017 · If you ask any small business owner about how their business is doing, many will respond: “Well, I can always use more customers.” So if someone asked you …
https://www.inc.com/anna-johansson/the-7-biggest-challenges-that-small-business-owners-face-in-2016.html
Apr 21, 2016 · When you're a small business owner, it's easy to feel as if the problems your organization faces are unique. You're so immersed in your daily duties and issues that you may fail to recognize that ...
https://www.usa.gov/consumer-complaints
Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies. Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud.
https://www.bbb.org/process-of-complaints-and-reviews/complaints
Better Business Bureau helps consumers find businesses and charities they can trust. Find trusted BBB ratings, customer reviews, contact your local BBB, file a complaint, report a scam, read ...
https://www.examples.com/business/complaint-policy.html
Businesses need complaints directly from their customers so that they will have a basis on what areas that the business owner and the staff should work on. But too many complaints is a red flag; it means that the company should double the effort in improving the products and services they offer to …
https://www.ftc.gov/tips-advice/business-center/small-businesses
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https://www.smallbusinessbank.com/
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https://generalliabilityinsure.com/reviews/metlife-small-business-insurance-reviews.html
If you are a small business owner looking to buy liability insurance, read MetLife small business insurance reviews to learn about MetLife Insurance's products. Check out MetLife small business insurance reviews, ratings, complaints & coverage for general liability, workers compensation and other small business insurance commercial policies.
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https://www.bbb.org/us/ca/sherman-oaks/profile/small-business-loans/modern-finance-company-1216-13176100
This organization is not BBB accredited. Small Business Loans in Sherman Oaks, CA. See BBB rating, reviews, complaints, & more.
https://www.guidantfinancial.com/blog/top-business-problems/
We’ve updated the top small business problems using data from our 2018 State of Small Business survey. From lack of capital/cash flow to difficulty navigating state and federal regulations, here are the 7 most common business challenges entrepreneurs face …
https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
The business might ask you for proof of purchase and discuss whether it is a minor or major problem to determine a repair, replacement, or refund. It is a good idea to write a complaint letter —that way, the seller is clearly aware of the problem and what you want, and you also have a record of your contact.
https://www.bizfilings.com/toolkit/research-topics/office-hr/how-to-effectively-deal-with-employees-complaints
While some larger employers have involved dispute resolution and arbitration procedures, informal procedures are often the best method for the small business owner. And for the business with only one or two employees, it's not necessary to specify how you'll handle complaints before they happen.
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https://peospectrum.com/workplace-harassment-complaint/
Sep 04, 2015 · Small businesses are not exempt from enduring the stress of a workplace harassment complaint. There is an array of reasons why someone would want to file one against their employer but the end result is the same; someone threatening the reputation of your business.
https://www.businessbacker.com/blog/customer-improve-business/
Sep 21, 2016 · Dealing with Customer Complaints in Any Form. Control your emotions. As the owner, your small business is like your child. You paired your passion with a plan, and over time it resulted in this business you can call your own. You are very close to your business — it’s not just a job to you, and you take what people say about it personally.
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